usb mouse stops working after a short while

Debugging information as specified at https://wiki.ubuntu.com/DebuggingMouseDetection

Does changing the mouse protocol to auto work?

1. Open /etc/X11/xorg.conf and change the mouse protocol to:
      Option "Protocol" "auto"
2. Restart X with Ctrl-Alt-Backspace.
3. Provide the output of the following command on a terminal:
 $ cat /var/log/Xorg.0.log | grep -i "configured mouse"

Thanks for the response.

I tried modifying xorg.conf as suggested but it didn't seem to make any difference. The requested output from the xorg log is included below.
Note this problem affects both the mouse and keyboard.

My current work around for this problem is to plug the mouse and keyboard into a PCI card that has usb ports.
With this setup the mouse and keyboard works without any problems, although it means that I can't use the keyboard early the boot process (eg. to select a different kernel to boot).
Also, the output in the xorg log when restarting X with the mouse plugged into the PCI card seems to be exactly the same as the output when restarting X with the mouse plugged into a standard usb port.

Thanks
Toro

---
$ cat /var/log/Xorg.0.log | grep -i "configured mouse"
(**) |-->Input Device "Configured Mouse"
(**) Configured Mouse: Device: "/dev/input/mice"
(**) Configured Mouse: Protocol: "auto"
(**) Configured Mouse: Core Pointer
(**) Configured Mouse: Emulate3Buttons, Emulate3Timeout: 50
(**) Configured Mouse: ZAxisMapping: buttons 4 and 5
(**) Configured Mouse: Buttons: 9
(**) Configured Mouse: Sensitivity: 1
(II) XINPUT: Adding extended input device "Configured Mouse" (type: MOUSE)
(--) Configured Mouse: PnP-detected protocol: "ExplorerPS/2"
(II) Configured Mouse: ps2EnableDataReporting: succeeded

Still a problem with Ubuntu 8.04 or Intrepid, the current development version?

I am having this problem with 8.04 after a recent upgrade it just stopped working. Sorry I don't know what all came in.
cat /var/log/Xorg.0.log | grep -i "configured mouse"

(==) |-->Input Device "Configured Mouse"
(WW) Configured Mouse: No Device specified, looking for one...
(II) Configured Mouse: Setting Device option to "/dev/input/mice"
(--) Configured Mouse: Device: "/dev/input/mice"
(==) Configured Mouse: Protocol: "Auto"
(**) Configured Mouse: always reports core events
(==) Configured Mouse: Emulate3Buttons, Emulate3Timeout: 50
(**) Configured Mouse: ZAxisMapping: buttons 4 and 5
(**) Configured Mouse: Buttons: 9
(**) Configured Mouse: Sensitivity: 1
(II) evaluating device (Configured Mouse)
(II) XINPUT: Adding extended input device "Configured Mouse" (type: MOUSE)
(--) Configured Mouse: PnP-detected protocol: "ExplorerPS/2"
(II) Configured Mouse: ps2EnableDataReporting: succeeded

I have logitech trackman wheel

Pascal, this is still a problem with Ubuntu 8.04. I haven't had a chance to test Intrepid.

A couple of other things I noticed:
- After the mouse or keyboard has stopped working it does not start working again if I plug it into the PCI card. I have to reboot to get them working again.
- If I run lsusb after the mouse has stopped working it hangs and doesn't return any output. I was unable to kill or kill -9 the lsusb process (although I didn't try sudo kill).

Someone suggested to me that this may be a faulty hardware problem. This is a dual boot machine and I don't have the same problem with Windows XP. It was suggested that Windows may be more forgiving to usb hardware whereas Linux expects the usb hardware to behave in a certain way and it causes problems when it doesn't. I have no idea whether this is a feasible explanation for the problem or not.

Also, is it worth renaming the bug to "usb device stops working ..." as if affects both the mouse and keyboard.

In bug 139209, suggestion was add "acpi=noirq pci=noacpi" to end of kernel line in /boot/grub/menu.lst. Also, add this to defoptions line so that it holds after kernel upgrade. Mouse now works OK.

John, is bug 139209 the bug you intended to link to? Bug title is 'disconnect vpnc connection doesn't terminate vpnc' and it doesn't appear to have any relevant info.

Toro,

My previous posting to this bug was intended.

Okay, I added "acpi=noirq pci=noacpi" to the end of the kernel line in menu.lst and rebooted. Unfortunately the problem still occurred, the usb mouse stopped working after about 10 minutes.

Hey Toro,
I was wondering if you'd solved this issue. I seem to have the exact same circumstances and symptoms. I just downloaded kubuntu for the first time today.

Possibly enlightening: it seems to me that the mouse only stops working after doing something. Leaving the mouse alone for long periods of time doesn't make it freeze, but certain types of actions (closing windows? certain types of menus?) cause it to do so.

Hi Shnissugah,
Unfortunately I don't have access to the hardware which was causing this problem any more (it was a work computer and I have moved countries). Hence, I don't think I'll be able to add anything useful to this bug. For what it's worth I hadn't managed to solve the problem before I moved.

Sorry I can be more helpful.
Toro

This seems to be very much related to (if not a duplicate of) bug Bug 84762.

Hi i just built an ASUS t3 T3-M3N8200 barebone with amd phenom 9950 quad core and 8gig of ram.

I have a logitech Ultra-X desktop keyboard and mouse which both work off the same usb receive and are both wireless.

i can use the computer fine for 15 mins or even 3 hours before i get a problem but then randomly the mouse will freeze up. Yet the keyboard still works fine.

I don't know if this is the same bug or not but can someone please help fix this.

Only way to get my mouse back is to reboot each time it happens...

Cheers.

this bug appears to be the same as https://bugs.launchpad.net/bugs/300106