Ubuntu
ubiquity package

Kubuntu installer fails when mounted parts, does not restart

Bug #1489530 reported by xennex82
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

When, from the Live CD you have mounted partitions resulting from manual operation prior to initiating the install (of Kubuntu) the installer will ask whether to unmount, or to continue after you have fixed the issue of mounted partitions.

However, after you've unmounted the partition(s) and click continue, the installer will hang. Recently, today, it hung on "Discovering filesystems" or something of the kind -- the first step in the background installation.

This has been true for 14.10 as well, it is a long-standing problem. After you have then closed the installer, it will not run again. It will not start up again.

Killing /usr/bin/python3 /usr/lib/ubiquity/bin/ubiquity kde_ui will solve the problem of the installer not reappearing.

I'm not attaching partman as I feel my system is personal and private. Equal for syslog. It is easy to reproduce this.

The configuration uses LUKS and an LVM inside the LUKS partition, with a separate /boot on a primary partition (or currently, inside the extended partition. I don't think there is anything special about the system, that might just be me. But I have had it more often, because I always do manual partitioning with my own LUKS. I always run into this problem when I forget to unmount before starting the installation (but after fixing all the mount points).

# lsb_release -rd
Description: Ubuntu Wily Werewolf (development branch)
Release: 15.10

Tags: iso-testing
Revision history for this message
Ubuntu QA Website (ubuntuqa) wrote :

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
http://iso.qa.ubuntu.com/qatracker/reports/bugs/1489530

tags: added: iso-testing
Revision history for this message
Simon Quigley (tsimonq2) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test it on a currently supported Ubuntu version. If you test it and it is still an issue, kindly upload the updated logs by running only once:
apport-collect 1489530

and any other logs that are relevant for this particular issue.

Changed in ubiquity (Ubuntu):
status: New → Incomplete
Revision history for this message
xennex82 (xennex82) wrote :

I cannot currently test this as quickly.

However since this was true for 15.10, and 16.04 is still supported, and this bug has not been triaged in the meantime, I can only assume that it is still going to be true, since not many things appear to have changed in the installer since then.

(I also don't particularly consider it a good waste of time to re-evaluate bugs that are only automatically flagged as incomplete, with the good chance that they still won't be triaged further down the line).

(But that's just me, and YMMV.)

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for ubiquity (Ubuntu) because there has been no activity for 60 days.]

Changed in ubiquity (Ubuntu):
status: Incomplete → Expired
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