Ubuntu
xorg package

Ubuntu 14.04.3 mouse not working

Bug #1492383 reported by iron22 on 2015-09-04

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	xorg (Ubuntu)	Expired	Low	Unassigned

Bug Description

Ubuntu 14.04.3 mouse not working (invisible cursor) after full upgrading from Ubuntu 14.04.2 to Ubuntu 14.04.3 with kernel
3.19.0-26-generic.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8.1
ProcVersionSignature: Ubuntu 3.19.0-26.28~14.04.1-generic 3.19.8-ckt4
Uname: Linux 3.19.0-26-generic x86_64
.tmp.unity.support.test.0:

ApportVersion: 2.14.1-0ubuntu3.12
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Fri Sep 4 19:23:29 2015
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
DkmsStatus:
vboxhost, 5.0.2, 3.13.0-62-generic, x86_64: installed
vboxhost, 5.0.2, 3.13.0-63-generic, x86_64: installed
vboxhost, 5.0.2, 3.19.0-26-generic, x86_64: installed
GraphicsCard:
Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor Integrated Graphics Controller [8086:0402] (rev 06) (prog-if 00 [VGA controller])
Subsystem: ASUSTeK Computer Inc. Device [1043:8534]
InstallationDate: Installed on 2015-07-02 (63 days ago)
InstallationMedia: iron-ubuntu-14.04.iso 14.04 - Release amd64
MachineType: ASUSTeK COMPUTER INC. BM6AD_BM1AD_BP1AD
ProcEnviron:
LANGUAGE=ru_UA:ru
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=ru_UA.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-26-generic root=UUID=7f96fa03-b492-4df7-9129-60cdcab88bdd ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/23/2014
dmi.bios.vendor: ASUSTeK COMPUTER INC.
dmi.bios.version: 0307
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: BM6AD_BM1AD_BP1AD
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnASUSTeKCOMPUTERINC.:bvr0307:bd05/23/2014:svnASUSTeKCOMPUTERINC.:pnBM6AD_BM1AD_BP1AD:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnBM6AD_BM1AD_BP1AD:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: BM6AD_BM1AD_BP1AD
dmi.product.version: System Version
dmi.sys.vendor: ASUSTeK COMPUTER INC.
version.compiz: compiz 1:0.9.11.3+14.04.20150313-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.60-2~ubuntu14.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri N/A
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core N/A
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
xserver.bootTime: Fri Sep 4 19:10:52 2015
xserver.configfile: default
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:

xserver.version: 2:1.17.1-0ubuntu3~trusty1

Tags:

Revision history for this message

iron22 (iron1981) wrote on 2015-09-04:

BootDmesg.txt Edit (59.8 KiB, text/plain; charset="utf-8")
BootLog.txt Edit (4.7 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (1.6 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (2.7 KiB, text/plain; charset="utf-8")
DpkgLog.txt Edit (204.0 KiB, text/plain; charset="utf-8")
GconfCompiz.txt Edit (45.7 KiB, text/plain; charset="utf-8")
LightdmDisplayLog.txt Edit (993 bytes, text/plain; charset="utf-8")
LightdmGreeterLog.txt Edit (7.7 KiB, text/plain; charset="utf-8")
LightdmGreeterLogOld.txt Edit (10.0 KiB, text/plain; charset="utf-8")
LightdmLog.txt Edit (4.5 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (9.3 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (693 bytes, text/plain; charset="utf-8")
MonitorsUser.xml.txt Edit (1.1 KiB, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (1.9 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (1.5 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (4.6 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (178.1 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (377.1 KiB, text/plain; charset="utf-8")
UnitySupportTest.txt Edit (611 bytes, text/plain; charset="utf-8")
XorgLog.txt Edit (21.3 KiB, text/plain; charset="utf-8")
XorgLogOld.txt Edit (21.3 KiB, text/plain; charset="utf-8")
Xrandr.txt Edit (8.0 KiB, text/plain; charset="utf-8")
xdpyinfo.txt Edit (11.6 KiB, text/plain; charset="utf-8")
xserver.devices.txt Edit (349 bytes, text/plain; charset="utf-8")

penalvch (penalvch) on 2015-09-19

Changed in xorg (Ubuntu):
importance:	Undecided → Low
status:	New → Incomplete

Revision history for this message

iron22 (iron1981) wrote on 2015-09-20:

Model of my desktop Asus BP1AD
INTEL G3240
VIDEO INTEL

Revision history for this message

penalvch (penalvch) wrote on 2015-09-20:

iron22, as per http://www.asus.com/Commercial-Desktop/BP1AD/HelpDesk_Download/ an update to your computer's buggy and outdated BIOS is available (0403). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report.

Once the BIOS is updated, and the information above is provided, then please mark this report Status New.

Thank you for your understanding.

tags:

added: bios-outdated-0403

Revision history for this message

Launchpad Janitor (janitor) wrote on 2015-11-20:

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]

Changed in xorg (Ubuntu):
status:	Incomplete → Expired

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Ubuntu 14.04.3 mouse not working

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