Ubuntu
update-manager package

Update Manager freezes when clicking "install updates" after having cancelled root password insertion

Bug #149435 reported by marcio
8
Affects Status Importance Assigned to Milestone
update-manager (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Ok here's the problem,Ubuntu told me that there were new updates available so I click on the orange icon on top-right and the list of the updates appeared,then I clicked install updates but then I changed my mind and when I was prompted to enter the root password I pressed Cancel.I kept the window open and click again Install Updates to really install them this time but no password window appeared and the updates windows is disabled (gray) while the cursor is in waiting mode probably forever.

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marcio (marcellomarchese) wrote :

I'm on Ubuntu Gutsy

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Clickux (clickux) wrote :

I have a similar issue

When the update-notifier tells me updates are available, I click the notifier icon in the panel, and the update manager starts, but the root password prompt never appears. The update manager just sits there waiting, with a "busy" mouse pointer if I hover over it.

To get the update to happen, I have to end the update manager process (it won't close normally), click on the update-notifier icon in the panel again, and on this second try, the update manager starts and the admin prompt *does* appear.

Revision history for this message
cdoebbler (cdoebbler) wrote :

I also have a similar issue...

When the update-notifier tells me updates are available, I click the notifier icon in the panel, and the update manager starts, but the root password prompt never appears. The update manager just sits there waiting, with a "busy" mouse pointer if I hover over it.

To get the update to happen, I have to use sudo apt-get update and sudo apt-get upgrade and then not all the updates/grades are carried out. Linux-generic, linux-headers2.6.24-18, linux-headers2.6.24-18-generic, etc (11 in total)...all keep coming up again as not having been installed.

I have tried well over three dozens times over a period of two months without success to do a full upgrade. This seems to be a serious error in Ubuntu Hardy Heron - released in April 2008.

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Greg Grossmeier (greg.grossmeier) wrote :

Just to make sure, none of you have tried to install fingerprint readers have you?

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Michael Vogt (mvo) wrote :

Have you tried installing the lastest libgksu from hardy-proposed? Does that fix the problem?

Revision history for this message
Jean-Baptiste Lallement (jibel) wrote :

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!

Changed in update-manager:
status: Incomplete → Invalid
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