Dell Latitude D620 fails to wake from suspend

Bug #153745 reported by Gabriel Bauman
4
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Incomplete
Undecided
Unassigned
linux-source-2.6.22 (Ubuntu)
Won't Fix
Undecided
Unassigned

Bug Description

Binary package hint: linux-source-2.6.22

The Dell Latitude D620 fails to wake up after being suspended, running an up-to-date Gutsy. This is with no changes to /etc/default/acpi-support.

After selecting System->Quit->Suspend:
  o the laptop quickly goes to sleep.
  o The Power LED slowly pulses, indicating sleep.

Upon opening the lid or pressing the power button:
  o the laptop powers up and there's a bit of disk activity
  o the screen flickers once
  o Yellow text "Linu" is displayed in the upper-left corner.
  o All disk activity stops, and the machine hangs there.

There is no response to Ctrl-Alt-Del, or Ctrl-Alt-Backspace. I can't Alt-Fx to a text console. X never even appears, and the only way to reboot is by holding down the power button (equivalent to pulling the plug on a desktop).

Hibernate works, although I get a blank "notification" window in the bottom right of my screen after waking up. That may be the "Your machine failed to hibernate" notification, but since the window is blank and does not repaint itself before vanishing, I can't be sure. After waking from Hibernate, if my screen is not locked, I am asked to re-unlock gnome-keyring.

I will experiment with acpi-support settings and post my results here.

Revision history for this message
Gabriel Bauman (gabrielbauman) wrote : System details
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Gabriel Bauman (gabrielbauman) wrote : USB Details
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Gabriel Bauman (gabrielbauman) wrote : BIOS Details
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Gabriel Bauman (gabrielbauman) wrote : Running Kernel

Linux d620 2.6.22-14-generic #1 SMP Sun Oct 14 23:05:12 GMT 2007 i686 GNU/Linux

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Gabriel Bauman (gabrielbauman) wrote : Boot details (after hibernate)
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Gabriel Bauman (gabrielbauman) wrote : Worked in feisty

I should note, this laptop woke up from suspend just fine under Feisty with the following changes to /etc/default/acpi-support:

POST_VIDEO=false
SAVE_VIDEO_PCI_STATE=true
HIBERNATE_MODE=platform

The same options do not work under Gutsy.

Revision history for this message
Gabriel Bauman (gabrielbauman) wrote :

Marking confirmed. I've reinstalled Gutsy and there is no change. Multiple changes to /etc/default/acpi-support have had no effect.

Changed in linux-source-2.6.22:
status: New → Confirmed
Revision history for this message
Gabriel Bauman (gabrielbauman) wrote :

Found a bug with eerily similar symptoms: LP#113038. Checking into this.

Revision history for this message
Gabriel Bauman (gabrielbauman) wrote :

Removing the kvm and kvm_intel modules before suspend solves this problem.

The D620 requires the following options in /etc/default/acpi-support:

MODULES="kvm kvm_intel"
POST_VIDEO=false
SAVE_VIDEO_PCI_STATE=true
HIBERNATE_MODE=platform

Revision history for this message
Launchpad Janitor (janitor) wrote : This bug is now reported against the 'linux' package

Beginning with the Hardy Heron 8.04 development cycle, all open Ubuntu kernel bugs need to be reported against the "linux" kernel package. We are automatically migrating this bug to the new "linux" package. However, development has already began for the upcoming Intrepid Ibex 8.10 release. It would be helpful if you could test the upcoming release and verify if this is still an issue - http://www.ubuntu.com/testing . If the issue still exists, please update this report by changing the Status of the "linux" task from "Incomplete" to "New". We appreciate your patience and understanding as we make this transition. Thanks!

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