Ubuntu
clamav package

package clamav-base 0.98.7+dfsg-0ubuntu4 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1

Bug #1565407 reported by ktregubenko
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
clamav (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

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ProblemType: Package
DistroRelease: Ubuntu 15.10
Package: clamav-base 0.98.7+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 4.2.0-34.39-generic 4.2.8-ckt4
Uname: Linux 4.2.0-34-generic x86_64
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
Date: Sun Apr 3 09:10:57 2016
DuplicateSignature: package:clamav-base:0.98.7+dfsg-0ubuntu4:subprocess installed post-installation script returned error exit status 1
ErrorMessage: subprocess installed post-installation script returned error exit status 1
InstallationDate: Installed on 2015-08-11 (235 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
PackageArchitecture: all
ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-4.2.0-34-generic root=UUID=4d2fdaf2-03af-470c-b4d6-ca35fa7a4cd4 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 dpkg 1.18.2ubuntu5.1
 apt 1.0.10.2ubuntu1
SourcePackage: clamav
Title: package clamav-base 0.98.7+dfsg-0ubuntu4 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1
UpgradeStatus: Upgraded to wily on 2015-10-27 (158 days ago)
modified.conffile..etc.apparmor.d.usr.bin.freshclam: [deleted]
modified.conffile..etc.init.d.clamav.freshclam: [deleted]
modified.conffile..etc.logcheck.ignore.d.server.clamav.freshclam: [deleted]
modified.conffile..etc.network.if.down.d.clamav.freshclam.ifupdown: [deleted]
modified.conffile..etc.network.if.up.d.clamav.freshclam.ifupdown: [deleted]
modified.conffile..etc.ppp.ip.down.d.clamav.freshclam.ifupdown: [deleted]
modified.conffile..etc.ppp.ip.up.d.clamav.freshclam.ifupdown: [deleted]

Revision history for this message
ktregubenko (ktregubenko) wrote :
Apport retracing service (apport)
tags: removed: need-duplicate-check
Revision history for this message
Joshua Powers (powersj) wrote :

From log:

groupadd: existing lock file /etc/gshadow.lock without a PID
groupadd: can not lock / etc / gshadow; try again later.
adduser: Work «/ usr / sbin / groupadd -g 139 clamav» ended with an error code 10. Shutdown.

Revision history for this message
Joshua Powers (powersj) wrote :

Thank you for your report.

This looks like a local configuration problem, rather than a bug in Ubuntu. It appears that there was a lock on gshadow and so the attempt to run groupadd failed.

You can find pointers to get help for this sort of problem here: http://www.ubuntu.com/support/community

Since we use this bug tracker to track bugs in Ubuntu, rather than configuration problems, I'm marking this bug as 'Incomplete'. This helps us to focus on fixing bugs in Ubuntu.

If you believe that this is really a bug, then you may find it helpful to read "How to report bugs effectively" http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. We'd be grateful if you would then provide a more complete description of the problem, explain why you believe this is a bug in Ubuntu rather than a problem specific to your system, and then change the bug status back to New.

Changed in clamav (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for clamav (Ubuntu) because there has been no activity for 60 days.]

Changed in clamav (Ubuntu):
status: Incomplete → Expired
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