Ubuntu
evolution package

Evolution folder selector doesn't accept input when folder view is collapsed

Bug #157464 reported by Tessa Lau
2
Affects Status Importance Assigned to Milestone
evolution (Ubuntu)
Invalid
Low
Ubuntu Desktop Bugs

Bug Description

Binary package hint: evolution

About 5% of the time when I try to refile a message in Evolution from my INBOX to a different folder, I am unable to select a destination folder from the pop-up "Select folder" dialog. To reproduce:

* Select a message in the INBOX
* Press ctrl-shift-v to bring up the "Select folder" dialog
* Note that the INBOX folder is currently selected
* Try clicking on the destination folder

Both the INBOX and the destination folder are highlighted in blue (see screenshot at http://tlau.org/evo-refile-bug.png), but the Move button is grayed out. No matter which folder I click on, the Move button stays disabled.

Usually cancelling the Move operation (dismissing the Select Folder dialog) and retrying the Move operation will result in a successful move. Occasionally it will happen twice in a row.

It's difficult to reproduce this problem. I usually notice it when I return to Evolution after having been working on other things for a while. I will try to pay more attention to see under what conditions it happens in the future. I'd like to know if anyone else has experienced this problem and if you have any more details on it.

Revision history for this message
Sebastien Bacher (seb128) wrote :

Thank you for your bug report. What version of Ubuntu do you use? Could you look to .xsession-errors if there is anything about the issue?

Changed in evolution:
assignee: nobody → desktop-bugs
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Tessa Lau (tlau) wrote :

Thanks for the reply. I'm using Ubuntu 7.10, with Evolution 2.12.0. I don't see any relevant messages in ~/.xsession-errors.

However, I found a way to reliably reproduce the problem:

* Expand out the INBOX view so that all subfolders are displayed
* Select a message in the INBOX
* Press ctrl-shift-v to bring up the "Select folder" dialog

This works correctly; you can click on a subfolder of the INBOX to refile the message to that folder. Press ESC to cancel without refiling the message. Then:

* Collapse the INBOX so that only the INBOX, Junk, and Trash folders are displayed for that account
* Select the same message in the INBOX
* Press ctrl-shift-v to bring up the "Select folder" dialog

Now even though the list of subfolders is displayed, I cannot click on any of them to refile the message there. If you cancel out of the dialog, and then try the ctrl-shift-v operation a second time, it will work correctly. Toggling the open/closed state of the INBOX folder seems to trigger the bug.

Revision history for this message
Pedro Villavicencio (pedro) wrote :

not an issue with hardy, can you test with the evolution version available on hardy? thanks.

Revision history for this message
Tessa Lau (tlau) wrote :

I still see the bug in Evo 2.22.1.1 on Hardy.

Revision history for this message
Pedro Villavicencio (pedro) wrote :

may you forward this upstream since you're facing the issue then? for forwarding instructions please have a look to https://wiki.ubuntu.com/Bugs/Upstream/GNOME; leaving this as incomplete until that, thanks.

Revision history for this message
Pedro Villavicencio (pedro) wrote :

Closing this bug report as no further information has been provided. Please feel free to reopen this bug if you can provide the information asked for. Thanks!.

Changed in evolution:
status: Incomplete → Invalid
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