display froze and no input (keyb/mouse) accepted

Bug #158876 reported by Jon Wilson
4
Affects Status Importance Assigned to Milestone
xserver-xorg-video-ati (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Binary package hint: xorg

I walked into the room to see the starwars screensaver running, or rather, not running. The display was frozen, and keyboard and mouse input was completely ignored. I ssh'd into my box, and starting killing processes. top showed that the process Xorg was taking nearly 100% of the cpu. Eventually I killed (-9) Xorg. After that I had a zombie [Xorg] process, still taking 100% of the cpu. Eventually, after killing nearly every process on the box, I issued sudo telinit 1. Of course, my ssh connection was severed some time after that. The display remained frozen, and after my ssh connection was severed, any keyboard input produced beeps from the PC speaker. Even pressing the case power button produced a beep! Eventually I did a hard power cycle. Everything seems fine now.

I am not running Xgl. I have a Radeon 7000, and use the "radeon" driver. I had firefox, thunderbird, texmaker, gaim, rhythmbox, gnome-terminal, and panel applets running at the time.

Revision history for this message
Jon Wilson (j85wilson) wrote :

This has happened 3 more times since then. Twice I was able to recover using Alr+Sysrq+k, the third I had to hard power cycle again. Twice it was on a black screen, once on the starwars screensaver again.

I'm going to disable the starwars screensaver and see if that is a decent workaround.

Revision history for this message
Jon Wilson (j85wilson) wrote :

Saw the problem with screensavers other than starwars. I have now told power management not to shut off my display ever. Maybe this will fix things.

IMO, this is a serious bug! Default out-of-the-box configuration results in complete system hangs, and only a hard reset will produce any response!

Revision history for this message
Jon Wilson (j85wilson) wrote :

Well, telling Power Management to "Put display to sleep" "never" did not help. I've already seen the bug again. I've disabled the screensaver now, so we'll see if it makes it to the morning.

Revision history for this message
Timo Aaltonen (tjaalton) wrote :

What version of ubuntu do you have? Please try the latest driver from https://wiki.ubuntu.com/XorgOnTheEdge

Changed in xorg:
status: New → Incomplete
Revision history for this message
Jon Wilson (j85wilson) wrote :

I'm running Gutsy (could have sworn I put that in the original post, sorry!). I upgraded in-place from Feisty, which was upgraded in place from Edgy, which was upgraded in place from Dapper.

Furthermore, disabling the screensaver entirely seems to be a workaround. Currently, the screensaver is disabled, and power management is set to "never" for both putting the computer to sleep and putting the display to sleep. I have not had any problems in this configuration.

I'm about to head to my parents' and my in-laws' for the holidays, so I'll postpone trying new drivers until I return. Having found a stable setup, I need to keep it like this while I'm out of town (so I can continue to access my email which is served from this box).

Revision history for this message
nglnx (nglnx) wrote :

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!

Changed in xserver-xorg-video-ati:
status: Incomplete → Invalid
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