[gutsy] OpenOffice crashes when adding new colors

Bug #162842 reported by designer
16
Affects Status Importance Assigned to Milestone
openoffice.org (Ubuntu)
Fix Released
Undecided
Unassigned

Bug Description

Binary package hint: openoffice.org

When adding a new color (Extras, Options, Colors (in the Section OpenOffice.org)) in one of 3 cases OpenOffice crashes. It crashes with no error message. After restarting OO tries to restore the dokument.

Versions:
Open Office Version 2.3.0 (German)
gutsy
GL-Desktop with emerald themes.

Koen (koen-beek)
Changed in openoffice.org:
assignee: nobody → koen-beek
status: New → Incomplete
Revision history for this message
Koen (koen-beek) wrote :

Hi,

   can you reproduce the error with the human theme ?

  if not, this may be a duplicate bug of bug 131526

   thanks,

      Koen

Revision history for this message
Koen (koen-beek) wrote :

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!

Changed in openoffice.org:
status: Incomplete → Invalid
Revision history for this message
Stéphane Roucheray (stephane-roucheray) wrote :

Same issue adding the color : RGB 148/224/242 crashes the application with no error message.

My theme is Human.

Steph

Revision history for this message
Koen (koen-beek) wrote :

Hi Stephan,

   can you say what version of openoffice and ubuntu you are using please ?

   please include the output of
   dpkg -l | grep openoffice
   uname -a

   thanks,

    Koen

Changed in openoffice.org:
status: Invalid → Incomplete
Revision history for this message
Stéphane Roucheray (stephane-roucheray) wrote :
Download full text (3.4 KiB)

Hi Koen,

Ubuntu version is Gutsy and OpenOffice 2.3 (I tried with Oo2.4 devel version and it workded without crashing)
Here are the logs :

Linux sroucher-laptop 2.6.22-14-generic #1 SMP Fri Feb 1 04:59:50 UTC 2008 i686 GNU/Linux

ii openclipart-openoffice.org 0.18+dfsg-4 clip art for OpenOffice.org gallery
ii openoffice.org 1:2.3.0-1ubuntu5.3 OpenOffice.org Office suite
ii openoffice.org-base 1:2.3.0-1ubuntu5.3 OpenOffice.org office suite - database
ii openoffice.org-calc 1:2.3.0-1ubuntu5.3 OpenOffice.org office suite - spreadsheet
ii openoffice.org-common 1:2.3.0-1ubuntu5.3 OpenOffice.org office suite architecture ind
ii openoffice.org-core 1:2.3.0-1ubuntu5.3 OpenOffice.org office suite architecture dep
ii openoffice.org-draw 1:2.3.0-1ubuntu5.3 OpenOffice.org office suite - drawing
ii openoffice.org-evolution 1:2.3.0-1ubuntu5.3 Evolution Addressbook support for OpenOffice
ii openoffice.org-gnome 1:2.3.0-1ubuntu5.3 GNOME Integration for OpenOffice.org (VFS, G
ii openoffice.org-gtk 1:2.3.0-1ubuntu5.3 GTK Integration for OpenOffice.org (Widgets,
ii openoffice.org-help-en-gb 1:2.3.0-1ubuntu2 English_british help for OpenOffice.org
ii openoffice.org-help-en-us 1:2.3.0-1ubuntu2 English_american help for OpenOffice.org
ii openoffice.org-help-fr 1:2.3.0-1ubuntu2 French help for OpenOffice.org
ii openoffice.org-hyphenation 0.2 Hyphenation patterns for OpenOffice.org
ii openoffice.org-impress 1:2.3.0-1ubuntu5.3 OpenOffice.org office suite - presentation
ii openoffice.org-java-common 1:2.3.0-1ubuntu5.3 OpenOffice.org office suite Java support arc
ii openoffice.org-l10n-common 1:2.3.0-1ubuntu2 common files for OpenOffice.org language and
ii openoffice.org-l10n-en-gb 1:2.3.0-1ubuntu2 English_british language package for OpenOff
ii openoffice.org-l10n-en-us 1:2.3.0-1ubuntu5.3 English_american language package for OpenOf
ii openoffice.org-l10n-en-za 1:2.3.0-1ubuntu2 English_southafrican language package for Op
ii openoffice.org-l10n-fr 1:2.3.0-1ubuntu2 French language package for OpenOffice.org
ii openoffice.org-math 1:2.3.0-1ubuntu5.3 OpenOffice.org office suite - equation edito
ii openoffice.org-style-human 1:2.3.0-1ubuntu5.3 Human...

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Koen (koen-beek) wrote :
Download full text (3.7 KiB)

Hi,

   I've been able to reproduce the problem on my machine

   my versions :

  koen@koen-desktop:/var/crash$ dpkg -l | grep office
ii openoffice.org 1:2.3.0-1ubuntu5.3 OpenOffice.org Office suite
ii openoffice.org-base 1:2.3.0-1ubuntu5.3 OpenOffice.org office suite - database
ii openoffice.org-calc 1:2.3.0-1ubuntu5.3 OpenOffice.org office suite - spreadsheet
ii openoffice.org-common 1:2.3.0-1ubuntu5.3 OpenOffice.org office suite architecture ind
ii openoffice.org-core 1:2.3.0-1ubuntu5.3 OpenOffice.org office suite architecture dep
ii openoffice.org-draw 1:2.3.0-1ubuntu5.3 OpenOffice.org office suite - drawing
ii openoffice.org-evolution 1:2.3.0-1ubuntu5.3 Evolution Addressbook support for OpenOffice
ii openoffice.org-gnome 1:2.3.0-1ubuntu5.3 GNOME Integration for OpenOffice.org (VFS, G
ii openoffice.org-gtk 1:2.3.0-1ubuntu5.3 GTK Integration for OpenOffice.org (Widgets,
ii openoffice.org-help-en-us 1:2.3.0-1ubuntu2 English_american help for OpenOffice.org
ii openoffice.org-hyphenation 0.2 Hyphenation patterns for OpenOffice.org
ii openoffice.org-impress 1:2.3.0-1ubuntu5.3 OpenOffice.org office suite - presentation
ii openoffice.org-java-common 1:2.3.0-1ubuntu5.3 OpenOffice.org office suite Java support arc
ii openoffice.org-l10n-common 1:2.3.0-1ubuntu2 common files for OpenOffice.org language and
ii openoffice.org-l10n-en-gb 1:2.3.0-1ubuntu2 English_british language package for OpenOff
ii openoffice.org-l10n-en-za 1:2.3.0-1ubuntu2 English_southafrican language package for Op
ii openoffice.org-math 1:2.3.0-1ubuntu5.3 OpenOffice.org office suite - equation edito
ii openoffice.org-style-human 1:2.3.0-1ubuntu5.3 Human symbol style for OpenOffice.org
ii openoffice.org-thesaurus-en-us 1:2.2.0-2ubuntu1 English Thesaurus for OpenOffice.org
ii openoffice.org-writer 1:2.3.0-1ubuntu5.3 OpenOffice.org office suite - word processor

gutsy amd64 : 2.6.22-14-generic #1 SMP Thu Jan 31 23:33:13 UTC 2008 x86_64 GNU/Linux

I attach a screencast with the problem and I'll try to upload the crashfile that was produced

I'm also using the human theme and have no visual effects activated

It seems to systematically cras...

Read more...

Changed in openoffice.org:
status: Incomplete → Confirmed
Revision history for this message
Koen (koen-beek) wrote :

I've attached my crash report to bug 191083

Revision history for this message
Koen (koen-beek) wrote :

I've tried to reproduce on hardy alpha4 and have been able to add 10 colors without problems so it seems this bug might be resolved in hardy

Revision history for this message
Chris Cheney (ccheney) wrote :

I believe that this bug has been corrected in Ubuntu hardy openoffice.org 1:2.4.0~rc2-1ubuntu3 so I am marking it as Fix Released. If after upgrading you continue to have problems with this issue then feel free to reopen this bug.

Thanks,

Chris Cheney

Changed in openoffice.org:
assignee: koen-beek → nobody
status: Confirmed → Fix Released
Revision history for this message
goto (gotolaunchpad) wrote :

It's *not* an Ubuntu-only issue - I've got the same problems with OO 2.3.0 on my Ubuntu *and* Windows machines (very reproducable;-).

I'm trying out the 2.4.0rc5 as of now...

So long!
Creep

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Compute long and prosper!

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