Volume and Mic controls grayed out and not working

Bug #1631782 reported by Fabio Marconi
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
pulseaudio (Ubuntu)
Expired
High
Unassigned

Bug Description

Hallo
testing Yakkety 08-10 buld on live session i have the controls of the volume locked and not working as shown in the attached screenshot. Even in sound setting I can-t set the desired volume, anyway it play sounds correctly.

ProblemType: Bug
DistroRelease: Ubuntu 16.10
Package: pulseaudio 1:9.0-2ubuntu2
ProcVersionSignature: Ubuntu 4.8.0-21.23-generic 4.8.0
Uname: Linux 4.8.0-21-generic x86_64
ApportVersion: 2.20.3-0ubuntu7
Architecture: amd64
CasperVersion: 1.379
CurrentDesktop: Unity
Date: Sun Oct 9 17:53:10 2016
LiveMediaBuild: Ubuntu 16.10 "Yakkety Yak" - Alpha amd64 (20161008)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
SourcePackage: pulseaudio
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/20/2010
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: F7
dmi.board.name: H55M-S2H
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF7:bd08/20/2010:svnGigabyteTechnologyCo.,Ltd.:pnH55M-S2H:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnH55M-S2H:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
dmi.product.name: H55M-S2H
dmi.sys.vendor: Gigabyte Technology Co., Ltd.

Revision history for this message
Fabio Marconi (fabiomarconi) wrote :
Changed in pulseaudio (Ubuntu):
importance: Undecided → High
Revision history for this message
Ubuntu QA Website (ubuntuqa) wrote :

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
http://iso.qa.ubuntu.com/qatracker/reports/bugs/1631782

tags: added: iso-testing
Revision history for this message
Luke Yelavich (themuso) wrote : Re: [Bug 1631782] Re: Volume and Mic controls grayed out and not working

Could you get a log from PulseAudio? https://wiki.ubuntu.com/PulseAudio/Log.

Do you still happen to have a 4.4 kernel on your system? If so, does this problem occur when booted with the 4.4 kernel?

Thanks.

Revision history for this message
Luke Yelavich (themuso) wrote :

Ok, you are iso testing... Do you have a yakkety install with a 4.4, or a yakkety iso with a 4.4 kernel?

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in pulseaudio (Ubuntu):
status: New → Confirmed
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thank you for reporting this bug to Ubuntu.
Ubuntu 16.10 (yakkety) reached end-of-life on July 20, 2017.

See this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test.

Changed in pulseaudio (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for pulseaudio (Ubuntu) because there has been no activity for 60 days.]

Changed in pulseaudio (Ubuntu):
status: Incomplete → Expired
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