No system events sounds after login-Affects Intrepid development too!

Bug #172890 reported by clutchmm
62
This bug affects 3 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Won't Fix
Medium
Unassigned
Declined for Intrepid by Brad Figg
linux-source-2.6.22 (Ubuntu)
Won't Fix
Undecided
Unassigned
Declined for Intrepid by Brad Figg

Bug Description

Binary package hint: linux-source-2.6.22

I recently did a clean install of Gutsy from Feisty. My sound worked flawlessly in Feisty, but since the install of Gutsy it only works for programs and the first sound that plays when the GDM pops up. Once I am logged into my system none of the desktop sounds work. I have spent several hours probing the net for a fix. I have installed Pulse Audio, OSS, and ESD to replace ALSA with no effect. When I open System > Preferences > Sound I can change any of the options to any of the drivers I have installed and when I hit the "Test" button the test sound plays indicating that the driver is working, but still so system sounds. When I try to run a VM with VMware server I get an error that the sound device is unavailable and the VM will start with the sound turned off. I have checked my volume levels and made sure nothing is muted. cat /proc/asound/cards gives me:

 0 [SI7012 ]: ICH - SiS SI7012
                      SiS SI7012 with ALC655 at irq 17
 1 [Modem ]: ICH-MODEM - SiS SI7013 Modem
                      SiS SI7013 Modem at irq 17

lsmod | grep snd gives me:

snd_atiixp_modem 17160 0
snd_via82xx_modem 16264 0
snd_intel8x0m 18572 5
snd_intel8x0 34972 5
snd_ac97_codec 100644 4 snd_atiixp_modem,snd_via82xx_modem,snd_intel8x0m,snd_intel8x0
ac97_bus 3200 1 snd_ac97_codec
snd_pcm_oss 44672 0
snd_pcm 80388 10 snd_atiixp_modem,snd_via82xx_modem,snd_intel8x0m,snd_intel8x0,snd_ac97_codec,snd_pcm_oss
snd_mixer_oss 17664 1 snd_pcm_oss
snd_seq_dummy 4740 0
snd_seq_oss 33152 0
snd_seq_midi 9600 0
snd_rawmidi 25728 1 snd_seq_midi
snd_seq_midi_event 8448 2 snd_seq_oss,snd_seq_midi
snd_seq 53232 6 snd_seq_dummy,snd_seq_oss,snd_seq_midi,snd_seq_midi_event
snd_timer 24324 2 snd_pcm,snd_seq
snd_seq_device 9228 5 snd_seq_dummy,snd_seq_oss,snd_seq_midi,snd_rawmidi,snd_seq
snd 54660 29 snd_atiixp_modem,snd_via82xx_modem,snd_intel8x0m,snd_intel8x0,snd_ac97_codec,snd_pcm_oss,snd_pcm,snd_mixer_oss,snd_seq_oss,snd_rawmidi,snd_seq,snd_timer,snd_seq_device
soundcore 8800 1 snd
snd_page_alloc 11400 5 snd_atiixp_modem,snd_via82xx_modem,snd_intel8x0m,snd_intel8x0,snd_pcm

rm .asoundrc* gives me: rm: cannot remove `.asoundrc*': No such file or directory.

I am all out of ideas......

Tags: cft-2.6.27
Revision history for this message
Leann Ogasawara (leannogasawara) wrote : Re: No system sound after GDM login, Feisty sounds worked fine, MSI laptop model: MS-1011, sound card: SIS si7012 chip: Realtek ALC655

Hi Clutchmm,

I know this may seem silly but can you go into System->Preferences->Sound and look under the "Sound" tab. Can you make sure you actually have the System Sounds configured? I believe by default most are set to "No sound" except for the "Log in" and "Log out" which might explain why you hear the login sound. Also make sure that sound is not only unmuted but turned up 100%. I usually use something like gnome-alsamixer for this. If the issue still persists, the following link might help: https://help.ubuntu.com/community/DebuggingSoundProblems . It will also inform you of the additional log files and information to attach to this bug report. Please let us know of your results. Thanks!

Changed in linux-source-2.6.22:
status: New → Incomplete
Revision history for this message
clutchmm (clutch-boa) wrote :

I have spent hours messing with System->Preferences->Sound. On Feisty I had several custom sounds I was using and I want to use them with Gutsy. my volume is at 100% and not muted. My custom sound files play fine in Pidgin, Audacious, Mplayer, ...etc. I have been through the Debugging Sound Problems page many times with no success. I don't hear the login sound, I hear the sound that plays when my GDM first appears but I had to change the GDM configuration file to get that to work. I have helped both of my brothers install Gutsy on their systems (on a laptop and desktop) and neither of them have this problem yet, but neither of them have my chipset. Here is the uname-a.log file.

Revision history for this message
clutchmm (clutch-boa) wrote :

Here is the lspci-vvnn.log file.

Revision history for this message
clutchmm (clutch-boa) wrote :

Here is the alsa-info.txt file.

Revision history for this message
Leann Ogasawara (leannogasawara) wrote :

Thanks for the update. One more thing that you may want to try . . . .The Hardy Heron kernel was recently uploaded for testing. Unfortunately, the Hardy Heron Alpha1 LiveCD was released with the older 2.6.22 kernel. You'll have to manually install the newer Hardy Heron kernel in order to test. This should not be the case for Alpha2. However, here are the instructions to install (if you choose to do so):

1) edit the file /etc/apt/sources.list and add the following line:

deb http://archive.ubuntu.com/ubuntu hardy main restricted

2) sudo apt-get update
3) sudo apt-get install linux-image-2.6.24-1-generic
4) reboot and select the new kernel from the grub menu

After you've tested, please feel free to revert back - ie boot into the old kernel, sudo apt-get remove linux-image-2.6.24-1-generic, and remove the line from /etc/apt/sources.list . Please update this report with your results. Thanks!

Changed in linux:
importance: Undecided → Medium
status: New → Incomplete
Revision history for this message
clutchmm (clutch-boa) wrote :

Alright I tried the new kernel and still no system sounds. Also I found that with the new kernel I didn't have wireless automatically. I am currently usin the Pulse Audio driver so my program sounds work. I just tried to change it back to ALSA and got this error: audiotestsrc wave=sine freq=512 ! audioconvert ! audioresample ! gconfaudiosink: resource busy or not available. So what now?

Revision history for this message
Leann Ogasawara (leannogasawara) wrote :

Feel free to revert back to using the Gutsy (or Feisty) kernel if you like as it appears the Hardy kernel didn't seem to provide any further help. I'll reassign to the kernel team for them to investigate further. Thanks!

Changed in linux:
assignee: nobody → ubuntu-kernel-team
status: Incomplete → Triaged
Revision history for this message
Leann Ogasawara (leannogasawara) wrote :

Hi clutchmm,

Assuming you back running in Gutsy, care to try installing 'linux-backports-modules' - it has an updated version of ALSA.

Also, the Hardy Heron Alpha 4 series was recently released which contains an updated version of the kernel. You can download and try the new Hardy Heron Alpha release from http://cdimage.ubuntu.com/releases/hardy/ . You should be able to then test the new kernel via the LiveCD. If you can, please verify if this bug still exists or not and report back your results. General information regarding the release can also be found here: http://www.ubuntu.com/testing/ .

We'll keep this report open against the actively developed kernel. However against linux-source-2.6.22 this is being closed as it does not qualify for an SRU candidate. You can learn more about the stable release update process at https://wiki.ubuntu.com/StableReleaseUpdates . Thanks!

Changed in linux:
status: Triaged → Incomplete
Changed in linux-source-2.6.22:
status: Incomplete → Won't Fix
Revision history for this message
clutchmm (clutch-boa) wrote :

I ran "sudo aptitude install linux-backports-modules", but I'm not quite sure what to do after that for the updated ALSA version. If you could enlighten me as to what I need to do with the backport modules that would be great. I also downloaded the .iso and will tinker with it tomorrow.

Revision history for this message
Leann Ogasawara (leannogasawara) wrote :

Hi clutchmm,

You just need to install the package and reboot. Then just test to see if your sound is working. To see the version of ALSA being used you can do:

cat /proc/asound/version

Hope that helps. Let us know your results with Hardy as well. Thanks.

Revision history for this message
Andrés Rassol (anra) wrote :

I have the same problem in Gutsy, I solved it installing the package "esound". Previously when I tested ESD in the Sound dialog it failed.

Revision history for this message
Andrés Rassol (anra) wrote :

I tried with Hardy Alpha 5 (Live CD) and I have the same problem. I couldn't install "esound" to try if that solves it because Ubuntu installs "pulseaudio-esound-compat" instead.

Revision history for this message
Andrés Rassol (anra) wrote :

Reproduced the problem under Ubuntu Hardy Alpha 5 (Live CD).

Changed in linux:
status: Incomplete → Confirmed
Revision history for this message
clutchmm (clutch-boa) wrote : Re: No system events sounds after login

I still don't have any sound. I even did a partial upgrade to hardy because after I installed just the new kernel and then reverted back after that failed my update manager kept giving me updates that said they couldn't install them without a partial upgrade. Still no system sound, but I can watch movies and listen to music just fine and website sounds as well as the sounds set for events on pidgin work fine. Also I do get a strange sound error when I try to open an internet audio stream with audacious. I am going to try the "esound" package.

Revision history for this message
Andrés Rassol (anra) wrote :

This problem is solved for me in Hardy final.

Revision history for this message
Leann Ogasawara (leannogasawara) wrote :

clutchmm, since you are the original bug reporter, care to confirm if this was resolved for you with Hardy final? Thanks.

Revision history for this message
Leann Ogasawara (leannogasawara) wrote :

The Ubuntu Kernel Team is planning to move to the 2.6.27 kernel for the upcoming Intrepid Ibex 8.10 release. As a result, the kernel team would appreciate it if you could please test this newer 2.6.27 Ubuntu kernel. There are one of two ways you should be able to test:

1) If you are comfortable installing packages on your own, the linux-image-2.6.27-* package is currently available for you to install and test.

--or--

2) The upcoming Alpha5 for Intrepid Ibex 8.10 will contain this newer 2.6.27 Ubuntu kernel. Alpha5 is set to be released Thursday Sept 4. Please watch http://www.ubuntu.com/testing for Alpha5 to be announced. You should then be able to test via a LiveCD.

Please let us know immediately if this newer 2.6.27 kernel resolves the bug reported here or if the issue remains. More importantly, please open a new bug report for each new bug/regression introduced by the 2.6.27 kernel and tag the bug report with 'linux-2.6.27'. Also, please specifically note if the issue does or does not appear in the 2.6.26 kernel. Thanks again, we really appreicate your help and feedback.

Revision history for this message
ginnyh532 (ginnyh532) wrote :
  • sounds Edit (50.2 KiB, application/octet-stream)

I am having the same problems with Intrepid Alpha 5, after having had no problems with sound with either Gutsy or Hardy. When I first boot up, I get a sound before my login screen comes up - but after that, no system sounds at all. Other sounds come through OK. When I go to System > Preferences > Sound, I have 2 tabs, Devices and Sounds. The Sounds tab is grayed out and inaccessible. On the Devices tab, the first three choices say Autodetect, and they work. The other Two, Sound capture and Default Mixer Tracks, list ALSA and not PulseAudio (which I thought Intrepid is supposed to be using). I made sure nothing that my computer uses is muted, by going to the Volume Control applet.

Revision history for this message
KevinM (kevbert1) wrote :

This has been reported by me for Intrepid Alpha5 64 bit - Bug Report #267215.

Revision history for this message
Sergio Schneider (spsf) wrote :

Intrepid latest build livecd as of 2008-oct-16 - Gnome
Event sounds (windows maximize/minimize/button click/etc...) wont work
Shutdown sound never works as well (seems that GUI shuts down before the sound can play)
Its not my hardware problem, because I tried mandriva 2009 and ALL sounds events do work fine.
Hope devs get this fixed before the final release

Revision history for this message
Launchpad Janitor (janitor) wrote : Kernel team bugs

Per a decision made by the Ubuntu Kernel Team, bugs will longer be assigned to the ubuntu-kernel-team in Launchpad as part of the bug triage process. The ubuntu-kernel-team is being unassigned from this bug report. Refer to https://wiki.ubuntu.com/KernelTeamBugPolicies for more information. Thanks.

Revision history for this message
Luis Jorge (luisjorge) wrote :

Hi! I have the same problem in Ubuntu 8.10 final, and haven't found a solution yet.

Revision history for this message
Gecko (juniortute) wrote :

Hi, seems like there is a problem with libcanberra: http://ubuntuforums.org/showthread.php?t=1071525 worked for me.

Revision history for this message
Brad Figg (brad-figg) wrote : Unsupported series, setting status to "Won't Fix".

This bug was filed against a series that is no longer supported and so is being marked as Won't Fix. If this issue still exists in a supported series, please file a new bug.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: Confirmed → Won't Fix
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