Ubuntu
libreoffice package

[snap] Math segfaults at startup on Ubuntu 16.04

Bug #1755178 reported by Olivier Tilloy on 2018-03-12

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	libreoffice (Ubuntu)	Fix Released	High	Olivier Tilloy

Bug Description

(initially reported on the forum: https://forum.snapcraft.io/t/call-for-testing-libreoffice-6-0-2/4185/6)

After installing libreoffice 6.0.1.1 (stable) or 6.0.2.1 (candidate) in a clean and up-to-date virtual machine running Ubuntu 16.04, libreoffice.math reliably crashes at startup. Other applications in the suite don't appear to be affected.

I'm attaching the terminal output, which exhibits GLib-GIO:ERROR and a symbolic stack trace.

Tags:

Revision history for this message

Olivier Tilloy (osomon) wrote on 2018-03-12:

lo-math-crash-output.txt Edit (12.8 KiB, text/plain)

Changed in libreoffice (Ubuntu):
status:	New → Triaged

Revision history for this message

Olivier Tilloy (osomon) wrote on 2018-03-13:

libreoffice.math doesn't crash at startup on 18.04, neither in the default Ubuntu session nor in the Unity one (installed with unity-session).
It doesn't crash either on 17.10.

It does crash on 14.04.

Revision history for this message

Olivier Tilloy (osomon) wrote on 2018-03-13:

If I run libreoffice.math on 16.04 through strace (as explained at https://forum.snapcraft.io/t/stracing-snap-commands/1433), it won't crash.

Revision history for this message

Olivier Tilloy (osomon) wrote on 2018-03-13:

I managed to get rid of the crash by unpacking the snap, deleting the following files, and repacking it:

usr/lib/x86_64-linux-gnu/gtk-3.0/modules/libunity-gtk-module.so
usr/lib/x86_64-linux-gnu/libunity-gtk3-parser.so.0*

This results in a harmless warning on the console at startup:

Gtk-Message: Failed to load module "unity-gtk-module"

These are pulled in by the gtk3 desktop helper.

Revision history for this message

Olivier Tilloy (osomon) wrote on 2018-03-13:

I can also get rid of the crash by removing "unity-gtk-module" from the GTK_MODULES environment variable, i.e.:

GTK_MODULES=gail:atk-bridge snap run libreoffice.math

Revision history for this message

Olivier Tilloy (osomon) wrote on 2018-03-13:

didrocks and seb128 confirmed that it's safe to remove "unity-gtk-module" from the libreoffice snap, as libreoffice already knows how to talk GMenuModel.