Ubuntu
asterisk package

Voicemail for the Spanish language references non-existent files

Bug #180387 reported by Felipe Alfaro Solana
2
Affects Status Importance Assigned to Milestone
asterisk (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

When using the following /etc/asterisk/voicemail.conf configuration file:

[general]
format=wav49

[default]
1 => 1234,Felipe Alfaro Solana,falfaro@localhost

calling the VoiceMailMain() application to read my voicemail messages, the VoiceMailMain() application references "digits/and" and "digits/afternoon" sounds for the Spanish language, but these files do not exist:

  == Parsing '/var/spool/asterisk/voicemail/default/1/INBOX/msg0000.txt': Found
    -- <Zap/1-1> Playing 'vm-received' (language 'es')
    -- <Zap/1-1> Playing 'digits/today' (language 'es')
    -- <Zap/1-1> Playing 'digits/at' (language 'es')
    -- <Zap/1-1> Playing 'digits/5' (language 'es')
    -- <Zap/1-1> Playing 'digits/50' (language 'es')
[Jan 4 17:53:39] WARNING[8844]: file.c:563 ast_openstream_full: File digits/and does not exist in any format
[Jan 4 17:53:39] WARNING[8844]: file.c:813 ast_streamfile: Unable to open digits/and (format 0x44 (ulaw|slin)): No such file or directory
    -- <Zap/1-1> Playing 'digits/2' (language 'es')
[Jan 4 17:53:40] WARNING[8844]: file.c:563 ast_openstream_full: File digits/afternoon does not exist in any format
[Jan 4 17:53:40] WARNING[8844]: file.c:813 ast_streamfile: Unable to open digits/afternoon (format 0x44 (ulaw|slin)): No such file or directory
[Jan 4 17:53:40] WARNING[8844]: say.c:409 wait_file: Unable to play message digits/afternoon
  == Spawn extension (phones, 9, 2) exited non-zero on 'Zap/1-1'
    -- Hungup 'Zap/1-1'

The files, indeed, do not exist:

# ls /usr/share/asterisk/sounds/es/digits/and.gsm
ls: /usr/share/asterisk/sounds/es/digits/and.gsm: No such file or directory

However, both files exist on the parent directory:

# ls /usr/share/asterisk/sounds/es/and.gsm
/usr/share/asterisk/sounds/es/and.gsm

I fixed the problem by creating symbolic links:

# cd /usr/share/asterisk/sounds/es
# ln -s ../afternoon.gsm .
# ln -s ../and.gsm .

Revision history for this message
Felipe Alfaro Solana (felipe-alfaro-gmail) wrote :

Also, even an easier fix is to untar the latest asterisk-core-sounds-es-gsm-current.tar.gz file that can be downloaded from http://www.asterisk.org. The most recent file has digits/and.gsm and digits/afternoon.gsm.

Revision history for this message
Felipe Alfaro Solana (felipe-alfaro-gmail) wrote :

Unfortunately, the asterisk-core-sounds-es-gsm-current.tar.gz tar file that can be downloaded from the Asterisk web site is, honestly, horrible. The speech denotes a very hard North American accent (probably someone from California), which is not very nice for a native speaker like me.

The sounds packed by Ubuntu, however, sport a native accent, which is great.

Revision history for this message
Daniel T Chen (crimsun) wrote :

Is this symptom still reproducible in 8.10?

Changed in asterisk:
status: New → Incomplete
Revision history for this message
Pedro Villavicencio (pedro) wrote :

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to New. Thanks again!.

Changed in asterisk:
status: Incomplete → Invalid
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