Hardy Heron Live CD fails to boot on AJP M3000N

Bug #183748 reported by Russel Winder
4
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

I just downloaded the Hardy Heron iso image (alpha 3, 2008-01-09) and burned it.

This CD fails to boot at all on an AJP M3000N (which is a rebadged Asus M3000N). In fact nothing loads at all from the CD after selecting the boot option. The fan goes to high speed after a few moments but nothing else happens.

This is a rather severe blocker :-)

Tags: cft-2.6.27
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Leann Ogasawara (leannogasawara) wrote :

Thanks for the report and helping to make Ubuntu better. Can you boot with the 'quite' and 'splash' boot options removed and see if any error messages appear? If so, can you take a digital photo of your screen and attach it to this bug report? Thanks.

Changed in linux:
status: New → Incomplete
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Russel Winder (russel) wrote :

Duly done.

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Leann Ogasawara (leannogasawara) wrote :

Care to try booting with the 'acpi=off' boot option? Thanks.

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Russel Winder (russel) wrote :

No problem, sorry for the delay in trying this. That certainly worked. I just checked and this boot option is set in the Grub menu so I should have realized. Sorry about. I guess though the moral of this story is that the Live CD has to know when to set this option and when not to in order for it to "Just Work".

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Leann Ogasawara (leannogasawara) wrote :

Thanks Russel. Per the kernel team's bug policy, can you please attach the following information. Please be sure to attach each file as a separate attachment.

* uname -a > uname-a.log
* cat /proc/version_signature > version.log
* dmesg > dmesg.log
* sudo lspci -vvnn > lspci-vvnn.log

Could you also attach the output of "sudo dmidecode".

For more information regarding the kernel team bug policy, please refer to https://wiki.ubuntu.com/KernelTeamBugPolicies . Thanks again and we appreciate your help and feedback.

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Russel Winder (russel) wrote :
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Russel Winder (russel) wrote :
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Russel Winder (russel) wrote :
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Russel Winder (russel) wrote :
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Russel Winder (russel) wrote :
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Russel Winder (russel) wrote :

Above the files as requested.

It just struck me that these are taken form a boot of Gutsy Gibbon and not Hardy Heron. If it is important to get the information froma Hardy Heron boot let me know.

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Leann Ogasawara (leannogasawara) wrote :

Hi Russel,

Yes, sorry, we'll need the files against the Hardy kernel and preferrably the latest Hardy kernel release which should be 2.6.24-7.12. You probably don't need to reattach your lspci or dmidecode output as that shouldn't change unless you changed hardware. Sorry for the inconvenience. I realize having to attach files one at a time to the launchpad bug report can be a pain and the launchpad team is actively working on this. Thanks.

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Russel Winder (russel) wrote :
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Russel Winder (russel) wrote :
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Russel Winder (russel) wrote :
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Russel Winder (russel) wrote :
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Russel Winder (russel) wrote :
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Russel Winder (russel) wrote :

Above the versions of the files from a Hardy Heron boot of the Live CD using acpi=off as a boot option.

Apologies for not using the latest kernel -- I just used the Live CD I downloaded and burnt for the last experiment. I hope this is OK.

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Leann Ogasawara (leannogasawara) wrote :

Hi Russel,

Sorry for the delayed response. Care to confirm you still need to boot with acpi=off with the latest Hardy Alpha 6 release: http://www.ubuntu.com/testing . And then attach the updated dmesg output. Thanks.

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Leann Ogasawara (leannogasawara) wrote :

The Ubuntu Kernel Team is planning to move to the 2.6.27 kernel for the upcoming Intrepid Ibex 8.10 release. As a result, the kernel team would appreciate it if you could please test this newer 2.6.27 Ubuntu kernel. There are one of two ways you should be able to test:

1) If you are comfortable installing packages on your own, the linux-image-2.6.27-* package is currently available for you to install and test.

--or--

2) The upcoming Alpha5 for Intrepid Ibex 8.10 will contain this newer 2.6.27 Ubuntu kernel. Alpha5 is set to be released Thursday Sept 4. Please watch http://www.ubuntu.com/testing for Alpha5 to be announced. You should then be able to test via a LiveCD.

Please let us know immediately if this newer 2.6.27 kernel resolves the bug reported here or if the issue remains. More importantly, please open a new bug report for each new bug/regression introduced by the 2.6.27 kernel and tag the bug report with 'linux-2.6.27'. Also, please specifically note if the issue does or does not appear in the 2.6.26 kernel. Thanks again, we really appreicate your help and feedback.

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Michele Mangili (mangilimic) wrote :

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!

Changed in linux:
status: Incomplete → Invalid
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