Cannot install on non-RST drive if RST is enabled and there is a second RST-enabled drive

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
http://iso.qa.ubuntu.com/qatracker/reports/bugs/1874066

$4, any chance you could take a look into this one for us please? I thought we'd checked for this in pre-testing but apparently not.

(for 20.04.1)

I also have an RST problem on my HP-laptop, I followed the instructions and went into my BIOS and my RST is in fact turned off. I canot get to the partition screen due to it saying that RST is turned on which it is not. here are my system specs:
https://support.hp.com/us-en/product/hp-15-da0000-laptop-pc/20395828/model/22185619/document/c06057186

I have upgraded the memory and put in a 500gb evo ssd drive, I do not want to have to re-open this machine and take out the RST just to install this OS.

@Donald, could you please file a separate report since it's a different issue.

You can report it from the live session on the system you're experiencing this issue with:

ubuntu-bug ubiquity

It'll collect useful information to help us understand the problem.

Thanks.

@Iain Lane (laney),

According to the document "Installer design — Ubuntu installation process", it mentioned "In particular, this should appear before any advanced partitioning, so that you do not waste time entering complex partitioning details only to discover that you’ll need to turn off BitLocker then re-enter them all." and "The layout and behavior is very similar to the “Turn off BitLocker” step."
It seems the current design didn't cover the use case about this issue.
Could you help to ask the design team how to cover this use case?

Can I jump on this bug? My laptop's a MSI Titan. From the factory, they RAID together two 500GB SSD drives with a windows 10 install. There's also a 1TB 7200 RPM SATA disk which I'd installed Ubuntu 18.04 in the past with no problems. I know that 20.04 will run on this machine and if the installer would simply provide a way to continue the install despite the fact that RST is detected on the machine, I could just install it. Just make it a warning, possibly even a very strong warning, but provide a way to continue anyway.

I'm also seeing this on a Dell Inspiron 7490. I've an external ssd which I use for Linux and have successfully installed Manjaro to it however I cannot get past the RST warning to choose the disk and partition I have created on the external ssd therefore no way to install Ubuntu.

I also got hit by this bug when trying to install Ubuntu 21.04. I want to install Ubuntu on a separate USB memory I have plugged into my computer, but couldn't get past this step.

Thankfully ubiquity is written in Python so I could easily in my Live session go to /usr/lib/ubiquity/plugins/ubi-prepare.py, remove the code in the should_show_rst_page() method and change it to return the constant False.

But I'd like to see an option "Continue and install on another disk" if it is detected that another disk is plugged in that is usable.

This is still a problem on Ubuntu 22.10. Wanted to install on an external SSD, because I don't want to disable RST on that Windows Machine, but got stuck in the installer. There is no way to skip disabling RST even if other storage devices are available.

Also left a comment in https://discourse.ubuntu.com/t/ubuntu-installation-on-computers-with-intel-r-rst-enabled/15347/104

Would be great if anyone could look into it. I think skipping a step in the installer shouldn't be too hard to implement. I could try, if you want me to.

Status changed to 'Confirmed' because the bug affects multiple users.

I can confirm this bug is still present in 23.04 installer: I am trying to install in an external USB disk without disabling RST but I can't proceed.
Unfortunately, with the new installer the fix suggested in https://bugs.launchpad.net/ubuntu/+source/ubiquity/+bug/1874066/comments/10 is not relevant anymore.