gnome-shell freeze

Thank you for your bug report. What do you call 'the app drawer'? could you make a small video showing the issue?
Could you also add your 'journalctl -b 0' log after getting the bug and indicate at what time you hit the issue (to match the proper log section)

You can find an attachment below. Basically it suffers some studder and glitches while opening folders and occasionally it freezes. It happens with fractional scaling enabled (i can use 150 % only because if not my screen becomes unreadable). It didn't happen with eoan ermine even if scaling was on

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 1872268, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.

I found out that it happens with 150% screen scaling factor.

Il giorno mar 28 apr 2020 alle ore 13:01 Daniel van Vugt <
<email address hidden>> ha scritto:

> *** This bug is a duplicate of bug 1872268 ***
> https://bugs.launchpad.net/bugs/1872268
>
> Thank you for taking the time to report this bug and helping to make
> Ubuntu better. This particular bug has already been reported and is a
> duplicate of bug 1872268, so it is being marked as such. Please look at
> the other bug report to see if there is any missing information that you
> can provide, or to see if there is a workaround for the bug.
> Additionally, any further discussion regarding the bug should occur in
> the other report. Feel free to continue to report any other bugs you may
> find.
>
>
> ** Package changed: xorg (Ubuntu) => gnome-shell (Ubuntu)
>
> ** Summary changed:
>
> - Xorg freeze
> + gnome-shell freeze
>
> ** This bug has been marked a duplicate of bug 1872268
> Gnome Shell completely freezes Ubuntu 20.04
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1874709
>
> Title:
> gnome-shell freeze
>
> Status in gnome-shell package in Ubuntu:
> Incomplete
>
> Bug description:
> When using the app drawer the ui eventually freezes and an hard reset
> is required
>
> ProblemType: Bug
> DistroRelease: Ubuntu 20.04
> Package: xorg 1:7.7+19ubuntu14
> ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
> Uname: Linux 5.4.0-26-generic x86_64
> ApportVersion: 2.20.11-0ubuntu27
> Architecture: amd64
> BootLog: Error: [Errno 13] Permesso negato: '/var/log/boot.log'
> CasperMD5CheckResult: skip
> CompositorRunning: None
> CurrentDesktop: ubuntu:GNOME
> Date: Fri Apr 24 13:44:24 2020
> DistUpgraded: 2020-04-24 11:41:00,761 ERROR got error from
> PostInstallScript ./xorg_fix_proprietary.py (g-exec-error-quark: Esecuzione
> del processo figlio «./xorg_fix_proprietary.py» non riuscita (File o
> directory non esistente) (8))
> DistroCodename: focal
> DistroVariant: ubuntu
> ExtraDebuggingInterest: No
> GpuHangFrequency: Very infrequently
> GraphicsCard:
> Intel Corporation HD Graphics 620 [8086:5916] (rev 02) (prog-if 00 [VGA
> controller])
> Subsystem: Acer Incorporated [ALI] HD Graphics 620 [1025:118c]
> InstallationDate: Installed on 2019-11-09 (166 days ago)
> InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
> MachineType: Acer Swift SF314-52
> ProcEnviron:
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=<set>
> LANG=it_IT.UTF-8
> SHELL=/bin/bash
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-26-generic
> root=UUID=c6a5cf69-aa1a-4d80-9b15-222a65d5fbd4 ro quiet splash vt.handoff=7
> SourcePackage: xorg
> Symptom: display
> Title: Xorg freeze
> UpgradeStatus: Upgraded to focal on 2020-04-24 (0 days ago)
> dmi.bios.date: 08/23/2018
> dmi.bios.vendor: Insyde Corp.
> dmi.bios.version: V1.09
> dmi.board.asset.tag: Type2 - Board Asset Tag
> dmi.board.name: Suntory_KL
> dmi.board.vendor: KBL
> dmi.board.version: V1.09
> dmi.chassis.type: 10
> dmi.chassis.vendor: Acer
> dmi.cha...