xubuntu groovy install - bootloader install failure

Bug #1897991 reported by Chris Guiver
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Xubuntu groovy (daily) QA-test install on
dell [optiplex] 990 (i7-2600, 16gb, nvidia geforce gt 6600 gt)

Error writing boot loader, asked for my to select device, but I was unable to select SDA device

Bootloader install failed -
https://photos.app.goo.gl/qyh42gnuqXJo3WcU6
Bootloader install failed selections -
https://photos.app.goo.gl/GPzsEwBH58T3MdxU7

-- iso.qa.ubuntu.com details
box had internet cable disconnected, install was as expected until error box appeared that it was unable to write boot loader to device & select box asking me to select device was offered, I kept trying to use sda (ssd) but it'd reject & ask again. I tried a few times before clicking continue

install completed, on reboot I get no OS found error

** Expected Results
I'd expect the SSD selected to be acceptable, not repeating errors & then fail to boot on selecting continue.

ProblemType: Bug
DistroRelease: Ubuntu 20.10
Package: ubiquity 20.10.10
ProcVersionSignature: Ubuntu 5.8.0-20.21-generic 5.8.10
Uname: Linux 5.8.0-20-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
ApportVersion: 2.20.11-0ubuntu48
Architecture: amd64
CasperMD5CheckResult: pass
CasperVersion: 1.452
Date: Thu Oct 1 11:29:32 2020
InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/xubuntu.seed maybe-ubiquity quiet splash ---
LiveMediaBuild: Xubuntu 20.10 "Groovy Gorilla" - Beta amd64 (20200930)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=C.UTF-8
RebootRequiredPkgs:
 linux-image-5.8.0-20-generic
 linux-base
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Chris Guiver (guiverc) wrote :
Changed in ubiquity (Ubuntu):
status: New → Incomplete
Revision history for this message
Chris Guiver (guiverc) wrote :

This issue has been noted before, but it was occuring after the error reported in the bug

https://bugs.launchpad.net/ubuntu/+source/ubiquity/+bug/1897173

the error message that is mentioned in that bug however no longer appears, thus the separate filing

description: updated
Changed in ubiquity (Ubuntu):
status: Incomplete → New
Chris Guiver (guiverc)
description: updated
Revision history for this message
Ubuntu QA Website (ubuntuqa) wrote :

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
http://iso.qa.ubuntu.com/qatracker/reports/bugs/1897991

tags: added: iso-testing
Chris Guiver (guiverc)
summary: - xubuntu groovy install suspected install failure (bootloader?)
+ xubuntu groovy install - bootloader install failure
Revision history for this message
Chris Guiver (guiverc) wrote :

FYI. This box isn't mine, so it's not used very often in my QA

Lubuntu & main Ubuntu have installed to it in recent day(s) though.

(I've been trying to re-install windows 7 for it's owner, and it's been failing to install for unknown reason.. When that's resolved I'll lose access to the box again)

Revision history for this message
Chris Guiver (guiverc) wrote :

kubuntu groovy (daily) installed cleanly to this box
(minor unrelated graphic glitches after reboot)

Revision history for this message
Łukasz Zemczak (sil2100) wrote :

Is this issue reproducible on that machine? This feels machine-specific - but also weird that Kubuntu and other flavors did not surface this problem. I think there's not much we can do for beta, but I poked the Xubuntu flavor maintainers to take a look.

Revision history for this message
Chris Guiver (guiverc) wrote :

(repeat of comments made earlier on #ubuntu-flavors)

I had the issue with prior ISOs as mentioned comment #3

Yes I performed test again (same box) & got same result (photos were from 2nd attempt; box turned off between re-try.

I did NOT re-create this issue using the Ubuntu daily (2020-09-30) on same d990 box.

--
I tried using the Xubuntu daily on
sony vaio svp112a1cw (i5-9400u, 4gb, intel haswell-ULT)
and it did NOT have this issue either.

This install however had what I considered a different issue "System Bootloader not found. Initializing defaults\n..."
which is filed as https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1898041 right/wrongly

(I also clouded issue by including two issues; filing against linux as I couldn't decide on package; & kernel sure is wrong. If the bootloader is related to this, it should be removed from other bug & package changed to xubuntu-desktop|meta on 1898041)

Revision history for this message
Sean Davis (bluesabre) wrote :

I'm also seeing the same with Vmware Workstation on Xubuntu 200930.

Changed in ubiquity (Ubuntu):
status: New → Confirmed
Revision history for this message
Chris Guiver (guiverc) wrote :

I tried to QA-test installs on

- hp dc7700 (c2d-e6320, 5gb, nvidia quadro nvs 290)

error installing bootloader, as per this bug report; couldn't select sda to write to, eventually continued. on reboot, it fails to load, last BIOS message was

"Attempting Boot from Hard Drive" & just sits there.

- dell [optiplex] 755 (c2d-e8300, 8gb, amd/ati radeon rv610/radeon hd2400 pro/xt)

error on bootloader appeared as per this bug report, where it wouldn't accept sda as device to install bootloader to... after numerous tries I hit continue via skip..

on reboot, I get only a blinking cursor top left

Revision history for this message
ajgreeny (ajg-charlbury) wrote :

I also have this problem.
Today's Xubuntu iso (Sun Oct 11 2020) boots well in KVM/QEMU virt-manager and appears to install until it bets to grub installation where it says it can ot install grub to /dev/sda and offers alternatives which are the partitions.

I tried creating a new partition gpt table and adding EFI and small grub-boot partition (can't remember exactly what it's called) but still no success.

Revision history for this message
Chris Guiver (guiverc) wrote :
Revision history for this message
ajgreeny (ajg-charlbury) wrote :

Adding to my report at #10, I replaced my daily current iso with daily pending and tried again using KVM/QUEMU and virt-manager.
This time I noticed for the first time, an option to boot using UEFI firmware and at last the installation was a success.

It looks as if the iso boots in UEFI mode by default if installed in KVM virt-manager, and this is the first and only time that I have seen this behaviour.

Revision history for this message
Chris Guiver (guiverc) wrote :

Thank you for reporting this bug to Ubuntu.

Ubuntu 20.10 (groovy) reached end-of-life on July 22, 2021.

See this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test. If you then find the bug is still present in the newer Ubuntu version, please add a comment here telling us which new version it is in.

Changed in ubiquity (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for ubiquity (Ubuntu) because there has been no activity for 60 days.]

Changed in ubiquity (Ubuntu):
status: Incomplete → Expired
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