Ubuntu Manual Tests

Not possible to select language on Ubuntu Studio Live Session

Bug #1925221 reported by Ross Gammon on 2021-04-20

This bug affects 1 person

	Status	Importance	Assigned to
Ubuntu Manual Tests	Invalid	Undecided	Unassigned
calamares (Ubuntu)	Status tracked in Mantic
Jammy	Won't Fix	Undecided	Unassigned
Lunar	Won't Fix	Undecided	Unassigned
Mantic	Invalid	Wishlist	Unassigned
ubuntustudio-meta (Ubuntu)	Status tracked in Mantic
Jammy	Won't Fix	Undecided	Unassigned
Lunar	Won't Fix	Undecided	Unassigned
Mantic	Fix Released	Medium	Unassigned

Bug Description

Hi,

I just tried running the Hirsute Final image for Ubuntu Studio in a Virtual Box machine and it is not possible to select a language as stated in the Live Session Test Case.

Expected behaviour (as stated in the test case):
1. Boot Screen
2. Ubiquity - select language
3. Click Try Ubuntu

Actual behaviour:
1. Grub menu - I chose Ubuntu Studio (not clear it was for the live session - but the other options were definitely not).
2. Boots successfully into the Live Session, but everything is in English.

This is probably not the best experience for a non-English speaker to "try Ubuntu Studio".

Regards,

Ross
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu65
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: ubuntu-studio 2221 F.... pulseaudio
/dev/snd/controlC0: ubuntu-studio 2221 F.... pulseaudio
CRDA: N/A
CasperMD5CheckResult: pass
CasperVersion: 1.461
CurrentDesktop: KDE
DistroRelease: Ubuntu 21.04
LiveMediaBuild: Ubuntu-Studio 21.04 "Hirsute Hippo" - Release amd64 (20210420)
MachineType: Hewlett-Packard Compaq CQ58 Notebook PC
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
Package: linux (not installed)
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/ubuntustudio.seed maybe-ubiquity quiet splash ---
ProcVersionSignature: Ubuntu 5.11.0-16.17-lowlatency 5.11.12
RelatedPackageVersions:
linux-restricted-modules-5.11.0-16-lowlatency N/A
linux-backports-modules-5.11.0-16-lowlatency N/A
linux-firmware 1.197
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
Tags: hirsute
Uname: Linux 5.11.0-16-lowlatency x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm audio cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 06/26/2013
dmi.bios.release: 15.55
dmi.bios.vendor: Insyde
dmi.bios.version: F.37
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 188B
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 69.18
dmi.chassis.asset.tag: 5CG3465X4X
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.ec.firmware.release: 105.24
dmi.modalias: dmi:bvnInsyde:bvrF.37:bd06/26/2013:br15.55:efr105.24:svnHewlett-Packard:pnCompaqCQ58NotebookPC:pvr0893130000304010000620100:rvnHewlett-Packard:rn188B:rvrKBCVersion69.18:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.family: 103C_5335KV G=N L=CON B=CO S=PRE X=MIN
dmi.product.name: Compaq CQ58 Notebook PC
dmi.product.sku: E5K15EA#UUW
dmi.product.version: 0893130000304010000620100
dmi.sys.vendor: Hewlett-Packard

See original description

Tags:

Revision history for this message

Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote on 2021-04-20: Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1925221

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status:	New → Incomplete

Revision history for this message

Ubuntu QA Website (ubuntuqa) wrote on 2021-04-20:

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
http://iso.qa.ubuntu.com/qatracker/reports/bugs/1925221

tags:

added: iso-testing

Revision history for this message

Ross Gammon (rosco2) wrote on 2021-04-20:

Sorry - it was a Live Session, so I cannot run apport again. But I can try and confirm it again on a different machine.

Changed in linux (Ubuntu):
status:	Incomplete → Confirmed

Revision history for this message

Ross Gammon (rosco2) wrote on 2021-04-20: AlsaInfo.txt

AlsaInfo.txt Edit (30.5 KiB, text/plain)

apport information

tags:	added: apport-collected hirsute
description:	updated

Revision history for this message

Ross Gammon (rosco2) wrote on 2021-04-20: CurrentDmesg.txt

CurrentDmesg.txt Edit (72.8 KiB, text/plain)

apport information

Revision history for this message

Ross Gammon (rosco2) wrote on 2021-04-20: IwConfig.txt

IwConfig.txt Edit (506 bytes, text/plain)

apport information

Revision history for this message

Ross Gammon (rosco2) wrote on 2021-04-20: Lspci.txt

Lspci.txt Edit (15.3 KiB, text/plain)

apport information

Revision history for this message

Ross Gammon (rosco2) wrote on 2021-04-20: Lspci-vt.txt

Lspci-vt.txt Edit (1.9 KiB, text/plain)

apport information

Revision history for this message

Ross Gammon (rosco2) wrote on 2021-04-20: Lsusb.txt

Lsusb.txt Edit (407 bytes, text/plain)

apport information

Revision history for this message

Ross Gammon (rosco2) wrote on 2021-04-20: Lsusb-t.txt

#10

Lsusb-t.txt Edit (467 bytes, text/plain)

apport information

Revision history for this message

Ross Gammon (rosco2) wrote on 2021-04-20: Lsusb-v.txt

#11

Lsusb-v.txt Edit (30.6 KiB, text/plain)

apport information

Revision history for this message

Ross Gammon (rosco2) wrote on 2021-04-20: PaInfo.txt

#12

PaInfo.txt Edit (64.6 KiB, text/plain)

apport information

Revision history for this message

Ross Gammon (rosco2) wrote on 2021-04-20: ProcCpuinfo.txt

#13

ProcCpuinfo.txt Edit (2.0 KiB, text/plain)

apport information

Revision history for this message

Ross Gammon (rosco2) wrote on 2021-04-20: ProcCpuinfoMinimal.txt

#14

ProcCpuinfoMinimal.txt Edit (1021 bytes, text/plain)

apport information

Revision history for this message

Ross Gammon (rosco2) wrote on 2021-04-20: ProcEnviron.txt

#15

ProcEnviron.txt Edit (103 bytes, text/plain)

apport information

Revision history for this message

Ross Gammon (rosco2) wrote on 2021-04-20: ProcInterrupts.txt

#16

ProcInterrupts.txt Edit (1.8 KiB, text/plain)

apport information

Revision history for this message

Ross Gammon (rosco2) wrote on 2021-04-20: ProcModules.txt

#17

ProcModules.txt Edit (5.8 KiB, text/plain)

apport information

Revision history for this message

Ross Gammon (rosco2) wrote on 2021-04-20: PulseList.txt

#18

PulseList.txt Edit (18.5 KiB, text/plain)

apport information

Revision history for this message

Ross Gammon (rosco2) wrote on 2021-04-20: UdevDb.txt

#19

UdevDb.txt Edit (169.4 KiB, text/plain)

apport information

Revision history for this message

Ross Gammon (rosco2) wrote on 2021-04-20: WifiSyslog.txt

#20

WifiSyslog.txt Edit (102.3 KiB, text/plain)

apport information

Revision history for this message

Ross Gammon (rosco2) wrote on 2021-04-20: acpidump.txt

#21

acpidump.txt Edit (357.8 KiB, text/plain)

apport information

Revision history for this message

Ross Gammon (rosco2) wrote on 2021-04-20:

#22

Also occurs on my laptop (real hardware), which is where the apport-collect was run.

Kai-Heng Feng (kaihengfeng) on 2021-04-21

affects:

linux (Ubuntu) → ubiquity (Ubuntu)

Revision history for this message

Steve Langasek (vorlon) wrote on 2021-04-21:

#23

The Ubuntu Studio images no longer use ubiquity, so this is not a ubiquity bug.

affects:

ubiquity (Ubuntu) → calamares (Ubuntu)

Revision history for this message

Erich Eickmeyer (eeickmeyer) wrote on 2021-04-21:

#24

Currently, Calamares doesn't have a mechanism to select the language prior to live session.

Changed in calamares (Ubuntu):
status:	Confirmed → Triaged

Revision history for this message

Ross Gammon (rosco2) wrote on 2021-04-22:

#25

Setting to Medium, as it is "A usability issue that does not limit the functionality of a core application".

Should we submit a bug upstream?

Changed in calamares (Ubuntu):
importance:	Undecided → Medium
Changed in ubuntu-manual-tests:
status:	New → Invalid

Revision history for this message

Ross Gammon (rosco2) wrote on 2021-04-22:

#26

If the aim is to eventually be able to set the language for the live session, then we should leave the Test Case as it is for now. Marking the Manual Test Case task as invalid.

Revision history for this message

Erich Eickmeyer (eeickmeyer) wrote on 2021-04-22:

#27

I'm considering switching the installer back to Ubiquity on Studio for 21.10 and submitting some merge requests to make the Qt version of Ubiquity not hardcoded to Kubuntu, as is currently the case, which is the reason we went to Calamares in the first place. This will require introducing a config file, but I digress.

Basically, the mechanism is this: with Ubiquity, we'd be presented the Ubiquity Display Manager upon boot allowing one to "Test Ubuntu Studio" or "Install Ubuntu Studio" (without the live session). Calamares doesn't provide a DM, so it goes straight to the live session. This is also the case with Lubuntu.

Revision history for this message

Ross Gammon (rosco2) wrote on 2021-04-23:

#28

Thanks for the explanation Erich. I struggle to keep up with the changes sometimes :-)
Setting the Importance to Wishlist for the calamares, as it is not a bug but an enhancement (to provide a DM) that we would be after.
I will add a task for ubuntustudio-meta to remember to make the switch one day.

Changed in calamares (Ubuntu):
importance:	Medium → Wishlist

Revision history for this message

Ross Gammon (rosco2) wrote on 2021-04-23:

#29

I assume it is the ubiquity-frontend-kde package that needs to be de-kubuntu-ified.

Changed in ubuntustudio-meta (Ubuntu):
importance:	Undecided → Medium
Changed in ubiquity (Ubuntu):
importance:	Undecided → Medium

Revision history for this message

Erich Eickmeyer (eeickmeyer) wrote on 2023-02-04:

#30

The new flutter-based frontend to subiquity (ubuntu-desktop-installer) might prove to be the solution to this, so we're waiting for instructions on how to implement and customize it to our needs.

Changed in ubuntustudio-meta (Ubuntu):
status:	New → Triaged

Revision history for this message

Erich Eickmeyer (eeickmeyer) wrote on 2023-09-18:

#31

So, here's where we're at with this:

Ubiquity is back in Ubuntu Studio and we're using the GTK version as of 23.10 which, for ubuntustudio-meta, fixes this bug. However, for 24.04 LTS we will have to switch to subiquity with the flutter-based frontend as Ubuiquity must be sunsetted as Canonical cannot support it for another LTS along with subiquity.

As far as fixing in previous releases, it's not so much as "won't fix" as we can't fix. Therefore, I'm marking as such.

Changed in ubuntustudio-meta (Ubuntu Jammy):
status:	New → Won't Fix
Changed in ubuntustudio-meta (Ubuntu Lunar):
status:	New → Won't Fix
Changed in ubuntustudio-meta (Ubuntu Mantic):
status:	Triaged → Fix Released
no longer affects:	ubiquity (Ubuntu)
no longer affects:	ubiquity (Ubuntu Jammy)
no longer affects:	ubiquity (Ubuntu Lunar)
no longer affects:	ubiquity (Ubuntu Mantic)
Changed in calamares (Ubuntu Mantic):
status:	Triaged → Invalid
Changed in calamares (Ubuntu Lunar):
status:	New → Won't Fix
Changed in calamares (Ubuntu Jammy):
status:	New → Won't Fix

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