Ubuntu
mozilla-thunderbird package

Thurderbird saves but doesn't think it does and then thinks it didn't send

Bug #192947 reported by Wendy
6
Affects Status Importance Assigned to Milestone
mozilla-thunderbird (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Binary package hint: mozilla-thunderbird

When I send mail by Thunderbird, it says it is sending, then sending completed, then attempting to save. It continues attempting to save indefinitely until the save procedure is canceled. Yet, the email has been saved and is in the sent folder. But, when I try to close out the email, it says "are you sure - this hasn't been sent yet?" This despite the fact that I did send and the recipient did receive. So, I have to tell it to close without sending despite the fact that everything I wanted it to do has been done. It's very annoying, but I also don't want it to become a bigger problem by suddenly becoming true rather than false.

ProblemType: Bug
Architecture: i386
Date: Mon Feb 18 10:12:45 2008
DistroRelease: Ubuntu 7.04
Package: mozilla-thunderbird 1.5.0.13+1.5.0.14b-0ubuntu0.7.04
PackageArchitecture: i386
SourcePackage: mozilla-thunderbird
Uname: Linux joe-desktop 2.6.20-16-generic #2 SMP Fri Feb 1 02:59:08 UTC 2008 i686 GNU/Linux

Revision history for this message
Wendy (wwv111354now) wrote :
Revision history for this message
Matthew Woerly (nattgew) wrote :

Does it continue to give this error? Does it occur on different accounts?

Revision history for this message
Dean Sas (dsas) wrote :

I have had this happening to me on a couple of occasions. No pattern that I can remember.

Changed in mozilla-thunderbird:
status: New → Confirmed
Revision history for this message
Wendy (wwv111354now) wrote : Re: [Bug 192947] Re: Thurderbird saves but doesn't think it does and then thinks it didn't send
Revision history for this message
Dean Sas (dsas) wrote :

On Tue, Apr 29, 2008 at 11:08 PM, Wendy Wilkins V. <email address hidden> wrote:
> This is my AOL account - yet, my Gmail account has no problems
> knowing what to do and closes immediately upon sending. I can only assume
> it's something unique to AOL that doesn't permit it to auto-close. I don't
> like it, but Thunderbird is infinitely preferable to AOL.com. I have more
> control over what I'm doing.

It's not specific to AOL. I was using a courier IMAP email account.

Cheers,
Dean

Revision history for this message
Przemek K. (azrael) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner.
There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test the current Ubuntu development version (10.04). If you can test it, and it is still an issue, we would appreciate if you could upload updated logs by running apport-collect 192947, and any other logs that are relevant for this particular issue.

Changed in mozilla-thunderbird (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for mozilla-thunderbird (Ubuntu) because there has been no activity for 60 days.]

Changed in mozilla-thunderbird (Ubuntu):
status: Incomplete → Expired
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