[hardy] USB Mice do not work on Dell Precision M6300

Thanks for your bug report.
Please provide the information described here: https://wiki.ubuntu.com/DebuggingMouseDetection.

This issue applies to laptops using usb wired & wireless mice/external keyboards on both Hardy & Gutsy (on Gutsy it started over a month ago).

I am attaching the tems requested in the wiki DebuggingMouse Detection webpage.

This bug also applies to ethernet over usb (on Zaurus pda even after compiling & activating zaurus.ko as described in bug 156581).

I clean installed Hardy and usb wireless mouse & keyboard now work ok. It's a pain having to all extra package installs and configuration again.

Having the same issue on my HP 530, the USB Wireless mouse worked for a while but now all of a sudden has just stopped.

:~$ lsusb
Bus 002 Device 001: ID 0000:0000
Bus 001 Device 003: ID 045e:00e1 Microsoft Corp. Wireless Laser Mouse 6000 Reciever
Bus 001 Device 001: ID 0000:0000

Usb mouse & keyboard have now stopped working again under Hardy, They stopped when I unplugged a wireless usb dongle & plugged it in again. I'm not sure whether it was before or after the re-plug.

I replaced:

#Section "InputDevice"
# Identifier "Configured Mouse"
# Driver "mouse"
# Option "CorePointer"
#EndSection

With:

Section "InputDevice"
        Identifier "Configured Mouse"
        Driver "mouse"
        Option "CorePointer"
        Option "Device" "/dev/input/mice"
        Option "Protocol" "ImPS/2"
        Option "ZAxisMapping" "4 5"
        Option "Emulate3Buttons" "true"
EndSection

It now works for me.

That was in /etc/X11/xorg.conf

lsusb shows:
Bus 003 Device 004: ID 046d:c517 Logitech, Inc. LX710 Cordless Desktop Laser

even though I'm using a Logitech EX110 mouse/keyboard combo!

Pascal,

Any progress on fixing this bug? It's really a nuisance for me to use a touchpad (on my laptop) rather than a usb mouse. Any more diagnostics you require?

Thank you Cyclops. I added the "Option "Device" "/dev/input/mice" line to the InputDevice section and my mouse works correctly.

I switched on the PC yesterday and the mouse no longer works!

In bug 139209, suggestion was add "acpi=noirq pci=noacpi" to end of kernel line in /boot/grub/menu.lst. Also, add this to defoptions line so that it holds after kernel upgrade. Mouse now works OK.

seems more like a kernel bug if usb stops working.

The Ubuntu Kernel Team is planning to move to the 2.6.27 kernel for the upcoming Intrepid Ibex 8.10 release. As a result, the kernel team would appreciate it if you could please test this newer 2.6.27 Ubuntu kernel. There are one of two ways you should be able to test:

1) If you are comfortable installing packages on your own, the linux-image-2.6.27-* package is currently available for you to install and test.

--or--

2) The upcoming Alpha5 for Intrepid Ibex 8.10 will contain this newer 2.6.27 Ubuntu kernel. Alpha5 is set to be released Thursday Sept 4. Please watch http://www.ubuntu.com/testing for Alpha5 to be announced. You should then be able to test via a LiveCD.

Please let us know immediately if this newer 2.6.27 kernel resolves the bug reported here or if the issue remains. More importantly, please open a new bug report for each new bug/regression introduced by the 2.6.27 kernel and tag the bug report with 'linux-2.6.27'. Also, please specifically note if the issue does or does not appear in the 2.6.26 kernel. Thanks again, we really appreicate your help and feedback.

Ken Pratt, thank you for reporting this and helping make Ubuntu better. Hardy desktop reached EOL on May 12, 2011.
Please see this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We were wondering if this is still an issue on a supported release? If so, can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command in a supported release from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux <replace-with-bug-number>

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

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