block probing crashed with TimeoutError

FYI: I now note this is marked against `subiquity`... I didn't start the installer, my testing was LIVE only on this old box.

Another box & the same issue appeared on REPORT BUG (I used the onscreen option on 2nd box, and as this bug report was offered - I've selected it).

- hp 8200 elite sff (i5-2400, 8gb, nvidia quadro 600)

Another live of same ISO, just different hardware

Another live test (daily 20220319) and same issue
- hp 8200 elite sff (i5-2400, 8gb, nvidia quadro 600)

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
http://iso.qa.ubuntu.com/qatracker/reports/bugs/1964039

same with subiquity 511

Hello and thank you for your bug report!

probert is currently a bit lacking in terms of logging and it makes it challenging for us to understand what it is spending time on.

If you would like to help, I have prepared a script to retrieve some profiling information about probert execution. The script can be run in the ubuntu desktop installer environment and will generate a tarball with collected profiling information that you can share with us.

The script is available here in the two following locations:
* https://git.launchpad.net/~ogayot/+git/profile-probert-desktop-installer/tree/profile-probert-desktop-installer.py?h=main
* https://people.canonical.com/~ogayot/profile-probert-desktop-installer.py

The steps to run the script are as follow:

* Boot the lunar-live-server ISO (preferably the latest daily image)
* Once the graphical interface is up and running, ignore the installer's interface and open a terminal window (ctrl+alt+t is a keyboard shortcut for it)
* Download the script using the following command (this requires an Internet connection)
    * wget https://people.canonical.com/~ogayot/profile-probert-desktop-installer.py
* Run the profiler using the following command:
    * sudo python3 profile-probert-desktop-installer.py
* The execution can take a few seconds to a few minutes.
* Once finished a tarball will be generated in /tmp/profiling-probert.txz
* Sharing the tarball with us should help us figure out what's going on. We'd appreciate it!

Thanks!
Olivier

I have a lot of NTFS partitions.

See https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1945011

Attached is the profiling log. The timeout happens from time to time. It happens with the 23.10.1 image.
If you need more information I can help to debug the problem. Feel free to ask any questions.

New Installation here with nvme drive

While installing Ubuntu 23.10.1, received crash error block probing crashed with timeouterror.

Installer Log:

Dec 11 12:55:48 ubuntu subiquity_event.5539[5539]: subiquity/Early/apply_autoinstall_config
Dec 11 12:55:48 ubuntu subiquity_event.5539[5539]: subiquity/Early/apply_autoinstall_config
Dec 11 12:55:48 ubuntu subiquity_event.5539[5539]: subiquity/Reporting/apply_autoinstall_config
Dec 11 12:55:48 ubuntu subiquity_event.5539[5539]: subiquity/Reporting/apply_autoinstall_config
Dec 11 12:55:48 ubuntu subiquity_event.5539[5539]: subiquity/Error/apply_autoinstall_config
Dec 11 12:55:48 ubuntu subiquity_event.5539[5539]: subiquity/Error/apply_autoinstall_config
Dec 11 12:55:48 ubuntu subiquity_event.5539[5539]: subiquity/Userdata/apply_autoinstall_config
Dec 11 12:55:48 ubuntu subiquity_event.5539[5539]: subiquity/Userdata/apply_autoinstall_config
Dec 11 12:55:48 ubuntu subiquity_event.5539[5539]: subiquity/Package/apply_autoinstall_config
Dec 11 12:55:48 ubuntu subiquity_event.5539[5539]: subiquity/Package/apply_autoinstall_config
Dec 11 12:55:48 ubuntu subiquity_event.5539[5539]: subiquity/Debconf/apply_autoinstall_config
Dec 11 12:55:48 ubuntu subiquity_event.5539[5539]: subiquity/Debconf/apply_autoinstall_config
Dec 11 12:55:48 ubuntu subiquity_event.5539[5539]: subiquity/Kernel/apply_autoinstall_config
Dec 11 12:55:48 ubuntu subiquity_event.5539[5539]: subiquity/Kernel/apply_autoinstall_config
Dec 11 12:55:48 ubuntu subiquity_event.5539[5539]: subiquity/Zdev/apply_autoinstall_config
Dec 11 12:55:48 ubuntu subiquity_event.5539[5539]: subiquity/Zdev/apply_autoinstall_config
Dec 11 12:55:48 ubuntu subiquity_event.5539[5539]: subiquity/Ad/apply_autoinstall_config
Dec 11 12:55:48 ubuntu subiquity_event.5539[5539]: subiquity/Ad/apply_autoinstall_config
Dec 11 12:55:48 ubuntu subiquity_event.5539[5539]: subiquity/Late/apply_autoinstall_config
Dec 11 12:55:48 ubuntu subiquity_event.5539[5539]: subiquity/Late/apply_autoinstall_config
Dec 11 12:58:29 ubuntu subiquity_event.5539[5539]: configuring apt
Dec 11 12:58:30 ubuntu subiquity_event.5539[5539]: subiquity/Ad/has_support_GET

Using the Live CD of 24.04 Beta (Noble Numbat) :

$ wget -q https://people.canonical.com/~ogayot/profile-probert-desktop-installer.py

$ sudo python3 profile-probert-desktop-installer.py
Traceback (most recent call last):
  File "/home/ubuntu/profile-probert-desktop-installer.py", line 11, in <module>
    import probert.storage
ModuleNotFoundError: No module named 'probert'

I was going to put Ubuntu on one side of the partition instead of Windows
10 for comparison with Mint but have now put Mint on the whole hard drive.
Thank you for the help anyway.

On Tue, 14 May 2024, 10:05 Olivier Gayot, <email address hidden>
wrote:

> ** Changed in: subiquity
> Status: New => Confirmed
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1964039
>
> Title:
> block probing crashed with TimeoutError
>
> Status in subiquity:
> Confirmed
>
> Bug description:
> Ubuntu Jammy canary ISO LIVE test on
> - dell [optiplex] 755 (c2d-e6850, 5gb, amd/ati radeon rv516/x1300/x1550)
>
> Sorry I have limited details to provide.
>
> Problem detected message appeared; so I opened terminal & explored
> /var/crash and have submitted the `ubuntu-bug` report from there.
>
> If I can provide more details; I'll happily re-run test whilst I have
> this daily, or test using newer dailies.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 22.04
> Package: subiquity (unknown)
> ProcVersionSignature: Ubuntu 5.15.0-18.18-generic 5.15.12
> Uname: Linux 5.15.0-18-generic x86_64
> NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
> ApportVersion: 2.20.11-0ubuntu78
> Architecture: amd64
> CasperMD5CheckResult: pass
> CasperVersion: 1.465+canary3.3
> CrashDB:
> {
> "impl": "launchpad",
> "project": "subiquity",
> "bug_pattern_url": "
> http://people.canonical.com/~ubuntu-archive/bugpatterns/bugpatterns.xml"
> }
> Date: Mon Mar 7 23:58:29 2022
> ExecutablePath:
> /snap/ubuntu-desktop-installer/313/bin/subiquity/subiquity/cmd/server.py
> InterpreterPath: /snap/ubuntu-desktop-installer/313/usr/bin/python3.8
> LiveMediaBuild: Ubuntu 22.04 LTS "Jammy Jellyfish" - Alpha amd64
> (20220306)
> MachineType: Dell Inc. OptiPlex 755
> ProcAttrCurrent: snap.hostname-desktop-installer.subiquity-server
> (complain)
> ProcCmdline: /snap/hostname-desktop-installer/313/usr/bin/python3.8 -m
> subiquity.cmd.server --autoinstall=
> ProcEnviron:
> LANG=C.UTF-8
> PATH=(custom, no user)
> ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz
> layerfs-path=minimal.standard.live.squashfs maybe-ubiquity --- quiet splash
> Python3Details: /usr/bin/python3.10, Python 3.10.2, python3-minimal,
> 3.10.1-0ubuntu1
> PythonDetails: N/A
> SnapChannel:
>
> SnapRevision: 313
> SnapUpdated: False
> SnapVersion: 0+git.b49fe8d
> SourcePackage: subiquity
> Title: block probing crashed with TimeoutError
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 10/02/2007
> dmi.bios.release: 0.0
> dmi.bios.vendor: Dell Inc.
> dmi.bios.version: A03
> dmi.board.name: 0DR845
> dmi.board.vendor: Dell Inc.
> dmi.chassis.type: 3
> dmi.chassis.vendor: Dell Inc.
> dmi.modalias:
> dmi:bvnDellInc.:bvrA03:bd10/02/2007:br0.0:svnDellInc.:pnOptiPlex755:pvr:rvnDellInc.:rn0DR845:rvr:cvnDellInc.:ct3:cvr:sku:
> dmi.product.name: OptiPlex 755
> dmi.sys.vendor: Dell Inc.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/subiquity/+bug/1964039/+s...

I installed Ubuntu 24.04 try version on an USB stick an get several errors. This on one of the error massages.