Ubuntu
cheese package

apport fails when trying to report a problem about Cheese

Bug #1968855 reported by Pierre Equoy
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
cheese (Ubuntu)
Confirmed
Low
Unassigned

Bug Description

There is a problem with Cheese on 22.04 beta (image shows up scrambled even though it works as expected when I visit www.webcamtests.com)[1].

I tried to report the problem using `ubuntu-bug cheese`.

I am asked if the problem is with Cheese, or with the image shown in Cheese. I select the latter option, then after around 20 seconds, the error

-----
Setting pipeline to PAUSED ...
Failed to set pipeline to PAUSED.
Setting pipeline to NULL ...
ERROR: from element /GstPipeline:pipeline0/GstAutoVideoSrc:autovideosrc0/GstPipeWireSrc:autovideosrc0-actual-src-pipewir: Internal data stream error.
Additional debug info:
../libs/gst/base/gstbasesrc.c(3127): gst_base_src_loop (): /GstPipeline:pipeline0/GstAutoVideoSrc:autovideosrc0/GstPipeWireSrc:autovideosrc0-actual-src-pipewir:
streaming stopped, reason not-negotiated (-4)
ERROR: pipeline doesn't want to preroll.
Freeing pipeline ...

(cheese:25538): cheese-WARNING **: 16:22:49.180: Internal data stream error.: ../libs/gst/base/gstbasesrc.c(3127): gst_base_src_loop (): /GstCameraBin:camerabin/GstWrapperCameraBinSrc:camera_source/GstBin:bin18/GstPipeWireSrc:pipewiresrc1:
streaming stopped, reason not-negotiated (-4)
-----

shows up in the terminal where I had launched `ubuntu-bug apport`.

Finally, Cheese is launched with a black screen instead of the webcam picture and the text "There was an error playing the video from the webcam".

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: apport 2.20.11-0ubuntu80
ProcVersionSignature: Ubuntu 5.15.0-25.25-generic 5.15.30
Uname: Linux 5.15.0-25-generic x86_64
ApportLog:

ApportVersion: 2.20.11-0ubuntu80
Architecture: amd64
CasperMD5CheckResult: pass
CrashReports: 640:0:124:24532:2022-04-13 10:33:31.216692388 +0800:2022-04-13 10:33:31.216692388 +0800:/var/crash/_usr_bin_checkbox-support-eddystone_scanner.0.crash
CurrentDesktop: ubuntu:GNOME
Date: Wed Apr 13 16:24:43 2022
InstallationDate: Installed on 2022-04-01 (12 days ago)
InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Beta amd64 (20220329.1)
PackageArchitecture: all
SourcePackage: apport
UpgradeStatus: No upgrade log present (probably fresh install)

[1] https://gitlab.gnome.org/GNOME/cheese/-/issues/139

See original description
Revision history for this message
Pierre Equoy (pieq) wrote :
Revision history for this message
Pierre Equoy (pieq) wrote :
Revision history for this message
lotuspsychje (lotuspsychje) wrote :

could you check if your bug is related to:

https://bugs.launchpad.net/ubuntu/+source/cheese/+bug/1949183

Revision history for this message
Pierre Equoy (pieq) wrote :

Cheese issue filed in upstream project:

https://gitlab.gnome.org/GNOME/cheese/-/issues/139

Revision history for this message
Pierre Equoy (pieq) wrote :

@lotuspsychje: I have the same problems as the ones you mention in lp:1949183.

description: updated
Revision history for this message
Brian Murray (brian-murray) wrote :

This is probably an issue with the apport package hook provided by cheese and located in /usr/share/apport/package-hooks/source_cheese.py. Subsequently, I'm reassigning this to the cheese package.

affects: apport (Ubuntu) → cheese (Ubuntu)
Sebastien Bacher (seb128)
Changed in cheese (Ubuntu):
importance: Undecided → Low
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in cheese (Ubuntu):
status: New → Confirmed
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