unconfined expection in ubuntu-desktop-installer

Bug #1999560 reported by Mike Ferreira
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubuntu-desktop-installer
Won't Fix
Undecided
Unassigned

Bug Description

New UI on daily lunar desktop ISO, 20221213, First panel lower right two buttons are mostly cutoff. Left button goes nowhere. Right button goes to "try / install panel". On "try / install" panel, goes nowhere. If I jump out to read the syslog, I can see the buttons selected, but says "unconfined" on ubuntu-desktop-installer

Tags: iso-testing
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Mike Ferreira (mafoelffen) wrote :

KVM/QEMU, 4GB, vCPU passhtrough (i9-10900), UEFI, -secureboot, 25GB disk.

Note1: that "ubuntu-bug ubuntu-desktop-installer" went to page refreshing for 15 minutes... Leaving VM up to submit info on...

Note2: VM with same ISO, diffrent KVM Host (i7-2760QM) was successful, but had the older ubunu-desktop-installer UI...

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Mike Ferreira (mafoelffen) wrote :
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Mike Ferreira (mafoelffen) wrote :
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Ubuntu QA Website (ubuntuqa) wrote :

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
https://iso.qa.ubuntu.com/qatracker/reports/bugs/1999560

tags: added: iso-testing
Revision history for this message
Mike Ferreira (mafoelffen) wrote (last edit ):

I think it's snap package 'ubuntu-desktop-installer'... On one of mine I tested (KVM Host i9-10900 pass-through vcpu). In the new UI of. At first mine would go to the language chooser, then the 'try/install' panel, but the UI was in a wrong resolution, so the lower parts of the panels were cut-off.

I reported this in Bug: https://bugs.launchpad.net/ubuntu-desktop-installer/+bug/1999560

To get around that, I killed Xorg, which then went to GDM3 for installer user, which got me to the desktop, with the resolution fixed. When it started the installer from there, it was the newer UI installer, which I could then see the buttons at the bottom. Finished the install.

that got me to this bug: https://bugs.launchpad.net/ubuntu/+source/ubiquity/+bug/1999506

On first boot, the boot hung. Pressing the down arrow got me to the background messaging, where I could see that it started cloud-config and hung on a cloud-init.service start job... until it timed out on fail about 5 minutes later.

It then started a start job on the NetworkManager-dispatcher, which took 10 minutes to fail/timeout.

Where it then started a hold on a boot process cleanup job, which took another (forever). It kept adding time to the counter. I stopped it 30 minutes int the boot process...

Note that the same ISO installed fine on another of my KVM Hosts (as guest) with i7-2760QM pass-through, but that came up with the older UI installer.

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Mike Ferreira (mafoelffen) wrote :

This is still a problem on Build 20221219, but is a UI problem.

When the initial desktop comes up, the first 2 panels of the Installer are initialized too large, so that the two buttons in the lower right are cut off. If you look at the previous submitted screenshots, the tops of the buttons are at the edge of the screen.

My work-around is to select hte right button on the language panel, and to select "Try", then the right button, to go to the desktop... After the desktop comes up... Then if the installer is started, it is initialized at a readable resolution.

If I continue to install, instead of going to the desktop, then all the subsequent installer pages are too large to use the controls at the bottom or bottom right.

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Sebastien Bacher (seb128) wrote :

Closing that ubuntu-desktop-installer report since the component is deprecated. We aren't going to fix 23.10 installer bugs at this point and Noble uses ubuntu-desktop-provision, feel free to reopen/reassign to that component if that's still an issue with the noble beta image

Changed in ubuntu-desktop-installer:
status: New → Won't Fix
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