Ubuntu
firefox package

Black screen at 1st firefox start

Bug #2011606 reported by corrado venturini
This bug report is a duplicate of:  Bug #1987976: firefox black window on wayland. Edit Remove
38
This bug affects 7 people
Affects Status Importance Assigned to Milestone
firefox (Ubuntu)
Fix Committed
Undecided
Unassigned

Bug Description

Firefox snap 110.0.1 on Ubuntu 23.04
First start of firefox gives a black screen. Quit and restart FF starts fine.
See these messages in journal:
Mar 14 16:08:03 corrado-n5-ll-0224 systemd-udevd[445]: video4linux: Process '/usr/lib/snapd/snap-device-helper add snap_firefox_firefox /class/video4linux 0:0' failed with exit code 1.
Mar 14 16:08:03 corrado-n5-ll-0224 systemd-udevd[445]: video4linux: Process '/usr/lib/snapd/snap-device-helper add snap_firefox_geckodriver /class/video4linux 0:0' failed with exit code 1.

attaching journal

Revision history for this message
corrado venturini (corradoventu) wrote :
Revision history for this message
Dominik Viererbe (dviererbe) wrote :

Thank you for taking the time to report this bug and help make Ubuntu better. Firefox is provided by a snap published by Mozilla, and they may not be aware of this issue. Please contact them via https://support.mozilla.org/kb/file-bug-report-or-feature-request-mozilla and link the bug report here so it can be further tracked. Thank you!

Changed in firefox (Ubuntu):
status: New → Incomplete
Revision history for this message
corrado venturini (corradoventu) wrote :

see https://bugzilla.mozilla.org/show_bug.cgi?id=1822374

Revision history for this message
corrado venturini (corradoventu) wrote :

After reinstalling FF starts fine from terminal with 'snap run firefox' but does not start using his .desktop file.

Revision history for this message
corrado venturini (corradoventu) wrote :

Firefox does not start at all using his .desktop file, starts with a black screen the 1st time is started from terminal with 'firefox' or 'snap run firefox' and start fine the 2nd time is started from terminal with 'firefox' or 'snap run firefox'

Revision history for this message
corrado venturini (corradoventu) wrote :

Still a black screen on 1st start in Ubuntu 23.04 firefox 112.0.2

Revision history for this message
Dominik Viererbe (dviererbe) wrote :

I spoke to Amin Bandali (~bandali) from the desktop team and he told me that there is a fix for this issue is in the queue pending for review/upload: https://launchpad.net/ubuntu/lunar/+queue?queue_state=1&queue_text=mutter

Changed in firefox (Ubuntu):
status: Incomplete → Fix Committed
Revision history for this message
vilamar (marc-thijs) wrote :

Still black screen on 1st start in Ubuntu 23.04 Firefox snap 113.0.1

Revision history for this message
Gunnar Hjalmarsson (gunnarhj) wrote :

This was fixed in mutter 44.0-2ubuntu4.23.04.1. Please update your packages.

To post a comment you must log in.
This report contains Public information  
Everyone can see this information.
Subscribing...

Other bug subscribers

Bug attachments

Remote bug watches

Bug watches keep track of this bug in other bug trackers.