Crash while saving a Word file from a web site
| Affects | Status | Importance | Assigned to | Milestone | |
|---|---|---|---|---|---|
| firefox-3.0 (Ubuntu) |
Invalid
|
Undecided
|
Unassigned | ||
Bug Description
Binary package hint: firefox-3.0
Firefox 3b5 crashes when saving a word file from a https site. A bug reporting procedure starts automatically
but is not able to proceed because Firefox does not open launchpad.
In addition to the crash, Firefox lost all bookmarks and has the following 2 errors in the Error console after startup:
Error: uncaught exception: [Exception... "Component returned failure code: 0x80570016 (NS_ERROR_
Error: uncaught exception: [Exception... "Component returned failure code: 0x8007000e (NS_ERROR_
---------
Description: Ubuntu hardy (development branch)
Release: 8.04
firefox:
Installerad: 3.0~b5+
Kandidat: 3.0~b5+
Versionstabell:
*** 3.0~b5+
500 http://
100 /var/lib/
Regards, Dan
ProblemType: Bug
Architecture: i386
Date: Thu Apr 10 21:26:11 2008
DistroRelease: Ubuntu 8.04
Package: firefox-3.0 3.0~b5+
PackageArchitec
ProcEnviron:
PATH=/
LANG=sv_SE.UTF-8
SHELL=/bin/bash
SourcePackage: firefox-3.0
Uname: Linux 2.6.24-15-generic i686
| Dan Näsman (dan-naesman) wrote | #1 |
Thank you for taking the time to report this bug and helping to make Ubuntu better. However, your crash report is either missing or challenging to deal with as a ".crash" file. Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer.
If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport and restart.
If you are using Ubuntu with the Gnome desktop environment - launch nautilus and navigate to your /var/crash directory and double click on the crash report you wish to submit.
If you are using Kubuntu or Xubuntu you can file the crash using /usr/share/
I'm closing this bug report since the process outlined above will automatically open a new bug report which can then dealt with more efficiently. Thanks in advance for your cooperation and understanding.