Firefox Crashes when trying to open some sites

Bug #226381 reported by Arnab Roychoudhury
4
Affects Status Importance Assigned to Milestone
firefox-3.0 (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Binary package hint: firefox

Firefox crashes when trying to access orkut.com and rediff.com. However, it successfully opens most of other sites including gmail.com and google.com.

ProblemType: Bug
Architecture: i386
Date: Sun May 4 12:22:39 2008
DistroRelease: Ubuntu 7.10
Package: firefox 2.0.0.14+2nobinonly-0ubuntu0.7.10
PackageArchitecture: i386
SourcePackage: firefox
Uname: Linux arnab-laptop 2.6.22-14-generic #1 SMP Tue Feb 12 07:42:25 UTC 2008 i686 GNU/Linux

Tags: apport-bug
Revision history for this message
Arnab Roychoudhury (arnabrc) wrote :
Revision history for this message
arno_b (arno.b) wrote :

I do not have nay problem on that Web sites. Please try to get a crash with a clean profile using: firefox -safe-mode

Revision history for this message
Alexander Sack (asac) wrote : Re: [Bug 226381] Re: Firefox Crashes when trying to open some sites

On Sun, May 04, 2008 at 12:55:14PM -0000, Arnaud Blouin wrote:
> I do not have nay problem on that Web sites. Please try to get a crash
> with a clean profile using: firefox -safe-mode
>

 status incomplete

 - Alexander

Changed in firefox:
status: New → Incomplete
Revision history for this message
Marlon Cisternas Milla (mcisternas-deactivatedaccount) wrote :

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!

Changed in firefox:
status: Incomplete → Invalid
Revision history for this message
GreatBunzinni (greatbunzinni) wrote :

I've just upgraded to Kubuntu 9.04 and firefox is crashing when opening some sites such as fudzilla.

Revision history for this message
GreatBunzinni (greatbunzinni) wrote :

I've started experiencing this bug since upgrading to Kubuntu 9.04, as sites such as fudzilla crashes the browser.

Changed in firefox (Ubuntu):
status: Invalid → New
Revision history for this message
John Vivirito (gnomefreak) wrote :

Please file crash bugs using apport-crash reporter. This bug has no useful info to find the ccause of the crash. Before reporting this bug using apport please do the following:

2. Use a different profile, You can do this by following the instructions on the following site:
    https://wiki.ubuntu.com/MozillaTeam/Bugs
3. If that doesn't help than report the bug using apport. Closing due to lack of info.

Everyone having Firefox crash file your own bug using apport. "My browser crashes" is not the same bug as someone else. There are many things that cause crashes.

J

affects: firefox (Ubuntu) → firefox-3.0 (Ubuntu)
Changed in firefox-3.0 (Ubuntu):
status: New → Invalid
Revision history for this message
John Vivirito (gnomefreak) wrote :

I just noticed that this bug is old, reporter was using 2.0.* and that is not supported any longer by us nor Mozilla.
If using firefox-3.0 and you get a crash here are some steps to follow as well as the profile one in my last comment:
1. Start Firefox using the following command
    firefox --safe-mode
If that fixes your problem, the most likely cause of your crash is an extension. If you are using "google gears" extension, It has been known to cause crashes for the past month or 2.
2. If the profile or the safe-mode does not fix your crash you need to file the bug using apport.
Also when you file the bug apport will let you comment. In that comment field please list some sites it happens on.
We prefer that you give us a flash or 2 sites, A Java site as well as normal sites.

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