help do not load topics on Services Administration Tool Manual

Bug #236143 reported by rdemarco
2
Affects Status Importance Assigned to Milestone
yelp (Ubuntu)
Invalid
Low
Ubuntu Desktop Bugs

Bug Description

Binary package hint: yelp

when loading some topics on help the content do not load and the page closes afterwards.
Ubuntu 8.04

ProblemType: Bug
Architecture: i386
Date: Fri May 30 14:51:09 2008
DistroRelease: Ubuntu 8.04
ExecutablePath: /usr/bin/yelp
Package: yelp 2.22.1-0ubuntu2
PackageArchitecture: i386
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: yelp
Uname: Linux 2.6.24-16-generic i686
UnreportableReason: This is not a genuine Ubuntu package

Tags: apport-bug
Revision history for this message
rdemarco (rdemarco77) wrote :
Revision history for this message
Pedro Villavicencio (pedro) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't fix it, because your description didn't include enough information. You may find it helpful to read "How to report bugs effectively" http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. We'd be grateful if you would then provide a more complete description of the problem.
 We have instructions on debugging some types of problems. http://wiki.ubuntu.com/DebuggingProcedures
At a minimum, we need:
1. the specific steps or actions you took that caused you to encounter the problem,
2. the behavior you expected, and
3. the behavior you actually encountered (in as much detail as possible).
Thanks!

Changed in yelp:
assignee: nobody → desktop-bugs
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Sebastien Bacher (seb128) wrote :

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to 'New'. Thanks again!

Changed in yelp:
status: Incomplete → Invalid
Revision history for this message
rdemarco (rdemarco77) wrote :

When I am performing some search in ubuntu help (accessed by clicking the ? icon at the toolbar) and put some keyword several topics appear and some of them have the title "Services Administration Tool Manual" which indicates that the information is contained in this topic. When I click in the link I would expect to access this topic. However, the page start loading, but it never actually finishes, and instead the search page with the link are still on the display. However it is possible to note that the system is still trying to load the page since the bar on the bottom of the page says loading and the mouse cursor shows the thinking icon when placed in this page. If you try to click in the link again the page simply closes. This only occurs when the topic of interest in under the "Services Administration Tool Manual" section, all the other sections appear to work just fine.
Hope that this information helps.
Thank you.
Ricardo

Changed in yelp:
status: Invalid → New
Revision history for this message
Pedro Villavicencio (pedro) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. You reported this bug a while ago and there hasn't been any activity in it recently. We were wondering is this still an issue for you? Could you try to reproduce the same with Ubuntu 8.10 or 9.04? Thanks in advance.

Changed in yelp:
status: New → Incomplete
Revision history for this message
Sebastien Bacher (seb128) wrote :

We are closing this bug report as it lacks the information, described in the previous comments, we need to investigate the problem further. However, please reopen it if you can give us the missing information and don't hesitate to submit bug reports in the future.

Changed in yelp:
status: Incomplete → Invalid
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