Ubuntu
network-manager package

[regression] Globetrotter 3G+ card not recognized anymore

Bug #346268 reported by Dario Gallucci on 2009-03-21

This bug report is a duplicate of: Bug #351803: [regression jaunty nozomi] NetworkManager does not recognise an Option Globetrotter 3G pcmcia modem. Edit Remove

Affects		Status	Importance	Assigned to	Milestone
	network-manager (Ubuntu)	Triaged	Undecided	Unassigned

Bug Description

Binary package hint: network-manager

This card used to work with intrepid and jaunty until two days ago.
After upgrade to network-manager 0.7.1~rc3.1.git4cf2da146 is no more detected in network manager.

Here is the significant part of syslog:

Mar 21 10:48:59 pcm4153 nm-system-settings: SCPlugin-Ifupdown: device added (udi: /org/freedesktop/Hal/devices/pci_1931_c_serial_unknown_0, iface: (null)): iface not found
Mar 21 10:48:59 pcm4153 NetworkManager: <info> (noz0): found serial port (udev: hal:GSM)
Mar 21 10:48:59 pcm4153 NetworkManager: <info> (noz0): ignoring due to lack of probed mobile broadband capabilties
Mar 21 10:48:59 pcm4153 NetworkManager: <info> (noz3): ignoring due to lack of mobile broadband capabilties
Mar 21 10:48:59 pcm4153 NetworkManager: <info> (noz2): ignoring due to lack of mobile broadband capabilties
Mar 21 10:48:59 pcm4153 NetworkManager: <info> (noz1): ignoring due to lack of mobile broadband capabilties
Mar 21 10:48:59 pcm4153 kernel: [ 2370.971668] nozomi 0000:04:00.2: Version of card: 3
Mar 21 10:48:59 pcm4153 kernel: [ 2370.972141] nozomi 0000:04:00.2: Initialization OK!
Mar 21 10:49:00 pcm4153 kernel: [ 2371.656416] nozomi 0000:04:00.2: Device READY!

This is the related part of lshal:

udi = '/org/freedesktop/Hal/devices/pci_1931_c'
  info.linux.driver = 'nozomi' (string)
  info.parent = '/org/freedesktop/Hal/devices/pci_1217_7135' (string)
  info.product = 'Qualcomm MSM6275 UMTS chip' (string)
  info.subsystem = 'pci' (string)
  info.udi = '/org/freedesktop/Hal/devices/pci_1931_c' (string)
  info.vendor = 'Option N.V.' (string)
  linux.hotplug_type = 2 (0x2) (int)
  linux.subsystem = 'pci' (string)
  linux.sysfs_path = '/sys/devices/pci0000:00/0000:00:1e.0/0000:03:01.0/0000:04:00.2' (string)
  pci.device_class = 2 (0x2) (int)
  pci.device_protocol = 0 (0x0) (int)
  pci.device_subclass = 128 (0x80) (int)
  pci.linux.sysfs_path = '/sys/devices/pci0000:00/0000:00:1e.0/0000:03:01.0/0000:04:00.2' (string)
  pci.product = 'Qualcomm MSM6275 UMTS chip' (string)
  pci.product_id = 12 (0xc) (int)
  pci.subsys_product_id = 0 (0x0) (int)
  pci.subsys_vendor_id = 0 (0x0) (int)
  pci.vendor = 'Option N.V.' (string)
  pci.vendor_id = 6449 (0x1931) (int)

udi = '/org/freedesktop/Hal/devices/pci_1931_c_serial_unknown_2'
  access_control.file = '/dev/noz2' (string)
  access_control.type = 'modem' (string)
  info.callouts.add = {'hal-acl-tool --add-device'} (string list)
  info.callouts.remove = {'hal-acl-tool --remove-device'} (string list)
  info.capabilities = {'serial', 'access_control'} (string list)
  info.category = 'serial' (string)
  info.parent = '/org/freedesktop/Hal/devices/pci_1931_c' (string)
  info.product = 'Serial Port' (string)
  info.subsystem = 'tty' (string)
  info.udi = '/org/freedesktop/Hal/devices/pci_1931_c_serial_unknown_2' (string)
  linux.device_file = '/dev/noz2' (string)
  linux.hotplug_type = 2 (0x2) (int)
  linux.subsystem = 'tty' (string)
  linux.sysfs_path = '/sys/devices/pci0000:00/0000:00:1e.0/0000:03:01.0/0000:04:00.2/tty/noz2' (string)
  serial.device = '/dev/noz2' (string)
  serial.originating_device = '/org/freedesktop/Hal/devices/pci_1931_c' (string)
  serial.port = 2 (0x2) (int)
  serial.type = 'unknown' (string)

udi = '/org/freedesktop/Hal/devices/pci_1931_c_serial_unknown_3'
  access_control.file = '/dev/noz3' (string)
  access_control.type = 'modem' (string)
  info.callouts.add = {'hal-acl-tool --add-device'} (string list)
  info.callouts.remove = {'hal-acl-tool --remove-device'} (string list)
  info.capabilities = {'serial', 'access_control'} (string list)
  info.category = 'serial' (string)
  info.parent = '/org/freedesktop/Hal/devices/pci_1931_c' (string)
  info.product = 'Serial Port' (string)
  info.subsystem = 'tty' (string)
  info.udi = '/org/freedesktop/Hal/devices/pci_1931_c_serial_unknown_3' (string)
  linux.device_file = '/dev/noz3' (string)
  linux.hotplug_type = 2 (0x2) (int)
  linux.subsystem = 'tty' (string)
  linux.sysfs_path = '/sys/devices/pci0000:00/0000:00:1e.0/0000:03:01.0/0000:04:00.2/tty/noz3' (string)
  serial.device = '/dev/noz3' (string)
  serial.originating_device = '/org/freedesktop/Hal/devices/pci_1931_c' (string)
  serial.port = 3 (0x3) (int)
  serial.type = 'unknown' (string)

udi = '/org/freedesktop/Hal/devices/pci_1931_c_serial_unknown_0'
  access_control.file = '/dev/noz0' (string)
  access_control.type = 'modem' (string)
  info.callouts.add = {'hal-acl-tool --add-device'} (string list)
  info.callouts.remove = {'hal-acl-tool --remove-device'} (string list)
  info.capabilities = {'serial', 'modem', 'access_control'} (string list)
  info.category = 'serial' (string)
  info.parent = '/org/freedesktop/Hal/devices/pci_1931_c' (string)
  info.product = 'Serial Port' (string)
  info.subsystem = 'tty' (string)
  info.udi = '/org/freedesktop/Hal/devices/pci_1931_c_serial_unknown_0' (string)
  linux.device_file = '/dev/noz0' (string)
  linux.hotplug_type = 2 (0x2) (int)
  linux.subsystem = 'tty' (string)
  linux.sysfs_path = '/sys/devices/pci0000:00/0000:00:1e.0/0000:03:01.0/0000:04:00.2/tty/noz0' (string)
  modem.command_sets = {'GSM-07.07', 'GSM-07.05'} (string list)
  serial.device = '/dev/noz0' (string)
  serial.originating_device = '/org/freedesktop/Hal/devices/pci_1931_c' (string)
  serial.port = 0 (0x0) (int)
  serial.type = 'unknown' (string)

udi = '/org/freedesktop/Hal/devices/pci_1931_c_serial_unknown_1'
  access_control.file = '/dev/noz1' (string)
  access_control.type = 'modem' (string)
  info.callouts.add = {'hal-acl-tool --add-device'} (string list)
  info.callouts.remove = {'hal-acl-tool --remove-device'} (string list)
  info.capabilities = {'serial', 'access_control'} (string list)
  info.category = 'serial' (string)
  info.parent = '/org/freedesktop/Hal/devices/pci_1931_c' (string)
  info.product = 'Serial Port' (string)
  info.subsystem = 'tty' (string)
  info.udi = '/org/freedesktop/Hal/devices/pci_1931_c_serial_unknown_1' (string)
  linux.device_file = '/dev/noz1' (string)
  linux.hotplug_type = 2 (0x2) (int)
  linux.subsystem = 'tty' (string)
  linux.sysfs_path = '/sys/devices/pci0000:00/0000:00:1e.0/0000:03:01.0/0000:04:00.2/tty/noz1' (string)
  serial.device = '/dev/noz1' (string)
  serial.originating_device = '/org/freedesktop/Hal/devices/pci_1931_c' (string)
  serial.port = 1 (0x1) (int)
  serial.type = 'unknown' (string)

Revision history for this message

Alexander Sack (asac) wrote on 2009-03-23:

please post what you get when running:

/lib/udev/nm-modem-probe --verbose --export /dev/noz0

for all your /dev/nozX devices you see in syslog. Thanks!

Changed in network-manager (Ubuntu):
status:	New → Incomplete

Revision history for this message

Dario Gallucci (dario-gallucci) wrote on 2009-03-23:

Thank you for your fast reply.

Here it is:

$ /lib/udev/nm-modem-probe --verbose --export /dev/noz0
L: main(): probing /dev/noz0
L: modem_send_command(): Sending: 'AT+GCAP
'
': modem_wait_reply(): Got: 'AT+GCAP
L: modem_wait_reply(): Got: 'AT+GCAP
+GCAP: +CGSM,+DS,+ES

OK
'
L: modem_probe_caps(): GCAP response: +GCAP: +CGSM,+DS,+ES
ID_NM_MODEM_GSM=1
ID_NM_MODEM_PROBED=1
L: main(): /dev/noz0: caps (0x19) GSM

$ /lib/udev/nm-modem-probe --verbose --export /dev/noz1
L: main(): probing /dev/noz1
L: modem_send_command(): Sending: 'AT+GCAP
'
L: modem_probe_caps(): timed out waiting for GCAP reply (idx -2, term_idx -1)
L: modem_send_command(): Sending: 'AT+GCAP
'
L: modem_probe_caps(): timed out waiting for GCAP reply (idx -2, term_idx -1)
ID_NM_MODEM_PROBED=1
L: main(): /dev/noz1: caps (0x0)

$ /lib/udev/nm-modem-probe --verbose --export /dev/noz2
L: main(): probing /dev/noz2
L: modem_send_command(): Sending: 'AT+GCAP
'
': modem_wait_reply(): Got: 'AT+GCAP
L: modem_wait_reply(): Got: 'AT+GCAP
+GCAP: +CGSM,+DS,+ES

OK
'
L: modem_probe_caps(): GCAP response: +GCAP: +CGSM,+DS,+ES
ID_NM_MODEM_GSM=1
ID_NM_MODEM_PROBED=1
L: main(): /dev/noz2: caps (0x19) GSM

$ /lib/udev/nm-modem-probe --verbose --export /dev/noz3
L: main(): probing /dev/noz3
L: modem_send_command(): Sending: 'AT+GCAP
'
L: modem_wait_reply(): Got: '
+GCAP: +CGSM,+DS,+ES
'
L: modem_wait_reply(): Got: '
+GCAP: +CGSM,+DS,+ES

OK
'
L: modem_probe_caps(): GCAP response: +GCAP: +CGSM,+DS,+ES
ID_NM_MODEM_GSM=1
ID_NM_MODEM_PROBED=1
L: main(): /dev/noz3: caps (0x19) GSM