People download and install 9.04 pre-release without a proper understanding of what constitutes a 'production environment'

Bug #352971 reported by Carey Underwood
12
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Ubuntu Website - OBSOLETE
Fix Released
Undecided
Matthew Nuzum
Ubuntu
Invalid
Undecided
Unassigned
Nominated for Jaunty by Carey Underwood

Bug Description

The Ubuntu homepage currently contains a prominent notice for the 9.04 beta. In the small print (well outside the normal reading flow), there is a warning not to use it on a 'production system'. However, 'production system' is jargon which is often misunderstood as not relevant to a home user.

On clicking through, there is another brief warning using the same wording, and then a prominent list of download links. After that, the shiny new features, and below that, the known issues. Again, the known issues are not prominently displayed, and so have been overlooked often by inexperienced users (the same kind of users who might misunderstand the significance of the word 'production')

I appreciate the desire to have as wide of a testing audience as possible, but currently I believe we overshoot the mark and are receiving significant number of people who do not understand the implications, and read 'beta' in the web 2.0 sense popularized by gmail and so forth.

There should be a very prominent notice on the beta page, above any download links, which states in plain english:
 * There are serious known bugs which will be fixed as soon as possible, but are not yet fixed. (Even if we don't know of any right now)
 * Installing any pre-release can result in an unusable machine. (This becomes more important as the level of competency goes down, as the user's ability to find their own workarounds diminishes)
 * A strongly worded link to the known issues section, imploring the user that ignoring that section may result in an unusable machine.

Revision history for this message
Fernando Miguel (fernandomiguel) wrote :

at least it links to http://www.ubuntu.com/testing/jaunty/beta#Known%20issues

but ppl dont know how to read, these days....

Revision history for this message
Matthew Nuzum (newz) wrote :

Ok, I've revised the opening paragraph using less bold and getting rid of the existing intro paragraph which adds no value to the page. Also adding a link as an escape route in case someone wants Ubuntu and came to this page on accident.

Changed in ubuntu-website:
assignee: nobody → newz
status: New → Fix Released
Revision history for this message
Fernando Miguel (fernandomiguel) wrote :

Thanks Matthew!
Since you are at it, can you place a link to known issues on the introduction?

and resize brasero screenshot to fit in the page?

Revision history for this message
Matthew Nuzum (newz) wrote :

brasero screenshot resized, however known issues is in the TOC and I don't want to clutter up the introduction.

To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.