hwdb +submit failing with KeyError OOPS

added checkbox as an affected project, since the form data leading to the OOPS is sent by checkbox.

But LP should not OOPS in such a case.

Marc, Dave: Is/was this missing "system" value a temporary issue or is there a reason why checkbox omits sometimes this parameter?

We see more similar OOPS reports, as in bug 361736 (keyError. distribution, or OOPS-1192C339 : KeyError: 'architecture' . Again: Is this a temporary issue or is there a good reason why these parameters are omitted?

< intellectronica > Ursinha: you've talked to me about that bug and I explained that the OOPS is a feature, and that it's indicating that the data we get from checkbox is bad. A checkbox fix is, as far as i know, ready

Given that, I'm closing the malone task as Invalid. Can anyone comment in the checkbox fix intellectronica mentioned, please? Thanks!

Abel, there shouldn't be any particular reason why the system id is not being submitted. However, in the event this happens by as a result of plugins being blacklisted in checkbox, would it be possible for Launchpad to return a relevant error message which can be managed by the client instead of oopsing?

We can do that. But as Ursula wrote, we meanwhile think of the current behaviour as a feature ;) Let's assume that such an error occurs frequently in a production version of checkbox. In this case, the OOPSes are a good indication that something is really wrong. And you can get access to the OOPS reports, I think, so you have a chance to see what's going wrong.

Also, it were not always the form field "system" that is missing, In duplicates of this bug, bug 361736 , we see that the value of the field "distribution" is missing.

And, BTW, in the case that these errors occured during testing of checkbox: It might make sense to use staging.launchpad.net instead of the main server for this purpose. Otherwise, you're cluttering the main database with some noise ;)

Looking again into the OOPS reports, specifically at the email addresses entered by the users, it seems that these requests came from the production version of checkbox.

For those OOPSes where the parameter "system" is missing, the distribution is specified as Ubuntu 8.04, 8.10 and 9.04.

Fixed in devel r8995.

Dave, this was apparently resolved on the LP side ages ago. Is this still something that needs to be open against Checkbox? I've not heard of this before, so chances are it's not an issue in checkbox either, but thought I'd ask before just closing this