Navigation to product from general support page should be improved.

Bug #3590 reported by Björn Tillenius
4
Affects Status Importance Assigned to Milestone
Launchpad itself
Fix Released
Low
Unassigned

Bug Description

If you go to https://launchpad.net/support, you have the option to find a product. If you click on "Find Upstream Product" you can search and locate a product, but you'll end up on the product's overview page, thus to get support you have to once again click on the support facet.

I should have been taken to the product's support page directly.

Revision history for this message
Dafydd Harries (daf) wrote :

Hmm, so you're suggesting something like a /support/+productsearch page which will search products like /products does, but take you directly to the search facet?

Changed in launchpad:
assignee: nobody → bjornt
status: New → Accepted
Revision history for this message
Björn Tillenius (bjornt) wrote : Re: [Bug 3590] Navigation to product from general support page should be improved.

On Fri, Dec 16, 2005 at 02:48:10PM -0000, Dafydd Harries wrote:
> Public bug report changed:
> https://launchpad.net/malone/bugs/3590
>
> Comment:
> Hmm, so you're suggesting something like a /support/+productsearch page
> which will search products like /products does, but take you directly to
> the search facet?

I'm not quite sure exactly how it should work. But something like that,
yes (I assume you mean the Support facet). I'll take a closer look at
it later, when I have time.

Revision history for this message
Francis J. Lacoste (flacoste) wrote :

This problem disappeared with the implementation of Application subdomain. If you go to https://answers.launchpad.net/ and click 'Find product'. Once you select a product you are now on the 'Answers' facet of that product.

Changed in launchpad-support-tracker:
assignee: bjornt → nobody
status: Confirmed → Fix Released
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