Ubuntu One Client

'ubuntuone-client-applet -s' returns 'Exception: Failed to launch browser'

Bug #389875 reported by ouaibe
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
Ubuntu One Client
Won't Fix
Medium
Unassigned

Bug Description

ubuntu 9.04
firefox 3.0.11
my system is up to date
ubuntuone has been setted up
client doesn't start by clicking icon or by using terminal with "ubuntuone-client-applet" "ubuntuone-client-applet -s"

If I write "ubuntuone-client-applet --signup"
i've got this message

"Erreur à l'affichage de l'URL : L'exécution du processus fils « /home/ouaibe/Bureau/Saisissez » a échoué (Aucun fichier ou dossier de ce type)
Traceback (most recent call last):
  File "/var/lib/python-support/python2.6/dbus/connection.py", line 578, in msg_reply_handler
    reply_handler(*message.get_args_list(**get_args_opts))
  File "/usr/lib/python2.6/dist-packages/canonical/ubuntuone/oauthdesktop/auth.py", line 230, in got_state
    self.acquire_access_token(description, store)
  File "/usr/lib/python2.6/dist-packages/canonical/ubuntuone/oauthdesktop/auth.py", line 297, in acquire_access_token
    self.open_in_browser(oauth_request.to_url())
  File "/usr/lib/python2.6/dist-packages/canonical/ubuntuone/oauthdesktop/auth.py", line 211, in open_in_browser
    raise Exception("Failed to launch browser")
Exception: Failed to launch browser
"

thanks for your help

Tags: desktop+
Rick McBride (rmcbride)
summary: - I had a problem with...
+ 'ubuntuone-client-applet -s' returns 'Exception: Failed to launch
+ browser'
Revision history for this message
Joshua Hoover (joshuahoover) wrote :

Thank you for your bug report! I was able to reproduce this error. Can you try the following steps and let me know if this solves the problem for you?

1) Click on the menu "System" and select "Preferences->Preferred Applications"
2) Set the drop down under the "Browser" label to "Firefox"
3) Click the "Close" button
4) Click on the "Applications" menu and select "Internet->Ubuntu One"
5) Firefox should launch and you should see a page asking you to "Add This Computer"

Changed in ubuntuone-client:
importance: Undecided → Medium
status: New → Confirmed
tags: added: desktop+
Revision history for this message
Jack (jackhynes) wrote :

I had this problem on Ubuntu 9.10 on a fresh install. Right clicking and then clicking connect would bring a error popup saying it couldn't execute the browser. I followed your fix and it'd worked fine.

Revision history for this message
Joshua Hoover (joshuahoover) wrote :

Marking as Won't Fix as this is not an Ubuntu One bug as much as it is the default browser not being set correctly in Ubuntu (not sure of the exact cause based on the report) and there is a fix documented in comment #1.

Changed in ubuntuone-client:
status: Confirmed → Won't Fix
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