Failure to Burn with Dell SN324S CD Burner

Bug #39797 reported by Greg Taylor
8
Affects Status Importance Assigned to Milestone
linux-source-2.6.15 (Ubuntu)
Invalid
Medium
Unassigned

Bug Description

In Dapper (and previous releases) I've been unable to burn any media on my SN324S Combo CD R/RW burner (4x). Right clicking on an ISO and hitting "Write" brings up the dialogue as it should, but when I actually attempt the write, it says to insert blank media, even though there already is some there.

CDs that are already burnt seem to work fine, IE: I can usually mount and read them just fine, but I've never been able to burn with this laptop.

An oddity with my setup is that with every distro I've tried, hdc is my IDE hard drive and hda is my CD-Rom. This is apparently a quirk with this machine (Dell Inspiron 5150).

Looking at http://www.dfernando.com/dell_setup.html#DVDCD_Burner I see that someone mentioned running the drive under SCSI emulation to get it to burn. I'm not sure how to do this, but perhaps this is a solution.

Again, I've tried this under mutiple burner programs, all of which failed. Here is some dmesg output that may or may not be helpful. This is resulting from inserting/removing the CD and manually attempting to mount it a few times.

[4295616.585000] scsi: unknown opcode 0x01
[4295696.302000] ISO 9660 Extensions: Microsoft Joliet Level 3
[4295698.962000] hda: media error (bad sector): status=0x51 { DriveReady SeekComplete Error }
[4295698.962000] hda: media error (bad sector): error=0x30 { LastFailedSense=0x03 }
[4295698.962000] ide: failed opcode was: unknown
[4295698.962000] end_request: I/O error, dev hda, sector 7632
[4295698.963000] Unable to read rock-ridge attributes
[4295698.963000] ISOFS: changing to secondary root
[4295701.046000] hda: media error (bad sector): status=0x51 { DriveReady SeekComplete Error }
[4295701.046000] hda: media error (bad sector): error=0x30 { LastFailedSense=0x03 }
[4295701.046000] ide: failed opcode was: unknown
[4295701.046000] end_request: I/O error, dev hda, sector 4032
[4295701.048000] ISOFS: unable to read i-node block
[4295821.202000] ISO 9660 Extensions: Microsoft Joliet Level 3
[4295823.718000] hda: media error (bad sector): status=0x51 { DriveReady SeekComplete Error }
[4295823.718000] hda: media error (bad sector): error=0x30 { LastFailedSense=0x03 }
[4295823.718000] ide: failed opcode was: unknown
[4295823.718000] end_request: I/O error, dev hda, sector 7632
[4295823.720000] Unable to read rock-ridge attributes
[4295823.720000] ISOFS: changing to secondary root
[4295830.104000] hda: media error (bad sector): status=0x51 { DriveReady SeekComplete Error }
[4295830.104000] hda: media error (bad sector): error=0x30 { LastFailedSense=0x03 }
[4295830.104000] ide: failed opcode was: unknown
[4295830.104000] end_request: I/O error, dev hda, sector 4032
[4295830.105000] ISOFS: unable to read i-node block
[4295834.116000] hda: media error (bad sector): status=0x51 { DriveReady SeekComplete Error }
[4295834.116000] hda: media error (bad sector): error=0x30 { LastFailedSense=0x03 }
[4295834.116000] ide: failed opcode was: unknown
[4295834.116000] end_request: I/O error, dev hda, sector 877696
[4295834.116000] Buffer I/O error on device hda, logical block 109712
[4295836.111000] hda: media error (bad sector): status=0x51 { DriveReady SeekComplete Error }
[4295836.111000] hda: media error (bad sector): error=0x30 { LastFailedSense=0x03 }
[4295836.111000] ide: failed opcode was: unknown
[4295836.111000] end_request: I/O error, dev hda, sector 877696
[4295836.111000] Buffer I/O error on device hda, logical block 109712
[4295837.500000] ISO 9660 Extensions: Microsoft Joliet Level 3
[4295839.921000] hda: media error (bad sector): status=0x51 { DriveReady SeekComplete Error }
[4295839.921000] hda: media error (bad sector): error=0x30 { LastFailedSense=0x03 }
[4295839.921000] ide: failed opcode was: unknown
[4295839.921000] end_request: I/O error, dev hda, sector 7632
[4295839.923000] Unable to read rock-ridge attributes
[4295839.923000] ISOFS: changing to secondary root
[4295841.995000] hda: media error (bad sector): status=0x51 { DriveReady SeekComplete Error }
[4295841.995000] hda: media error (bad sector): error=0x30 { LastFailedSense=0x03 }
[4295841.995000] ide: failed opcode was: unknown
[4295841.995000] end_request: I/O error, dev hda, sector 4032
[4295841.997000] ISOFS: unable to read i-node block
[4295842.156000] UDF-fs: No VRS found
[4295842.248000] ISO 9660 Extensions: Microsoft Joliet Level 3
[4295844.762000] hda: media error (bad sector): status=0x51 { DriveReady SeekComplete Error }
[4295844.762000] hda: media error (bad sector): error=0x30 { LastFailedSense=0x03 }
[4295844.762000] ide: failed opcode was: unknown
[4295844.762000] end_request: I/O error, dev hda, sector 7632
[4295844.763000] Unable to read rock-ridge attributes
[4295844.764000] ISOFS: changing to secondary root
[4295846.865000] hda: media error (bad sector): status=0x51 { DriveReady SeekComplete Error }
[4295846.865000] hda: media error (bad sector): error=0x30 { LastFailedSense=0x03 }
[4295846.865000] ide: failed opcode was: unknown
[4295846.865000] end_request: I/O error, dev hda, sector 4032
[4295846.867000] ISOFS: unable to read i-node block
[4296314.593000] ISO 9660 Extensions: Microsoft Joliet Level 3
[4296318.837000] hda: media error (bad sector): status=0x51 { DriveReady SeekComplete Error }
[4296318.837000] hda: media error (bad sector): error=0x30 { LastFailedSense=0x03 }
[4296318.837000] ide: failed opcode was: unknown
[4296318.837000] end_request: I/O error, dev hda, sector 7632
[4296318.839000] Unable to read rock-ridge attributes
[4296318.839000] ISOFS: changing to secondary root
[4296325.033000] hda: media error (bad sector): status=0x51 { DriveReady SeekComplete Error }
[4296325.033000] hda: media error (bad sector): error=0x30 { LastFailedSense=0x03 }
[4296325.033000] ide: failed opcode was: unknown
[4296325.033000] end_request: I/O error, dev hda, sector 4032
[4296325.035000] ISOFS: unable to read i-node block
[4296343.654000] UDF-fs: No VRS found
[4296343.745000] ISO 9660 Extensions: Microsoft Joliet Level 3
[4296349.813000] hda: media error (bad sector): status=0x51 { DriveReady SeekComplete Error }
[4296349.813000] hda: media error (bad sector): error=0x30 { LastFailedSense=0x03 }
[4296349.813000] ide: failed opcode was: unknown
[4296349.813000] end_request: I/O error, dev hda, sector 7632
[4296349.814000] Unable to read rock-ridge attributes
[4296349.814000] ISOFS: changing to secondary root
[4296355.915000] hda: media error (bad sector): status=0x51 { DriveReady SeekComplete Error }
[4296355.915000] hda: media error (bad sector): error=0x30 { LastFailedSense=0x03 }
[4296355.915000] ide: failed opcode was: unknown
[4296355.915000] end_request: I/O error, dev hda, sector 4032
[4296355.917000] ISOFS: unable to read i-node block
[4296399.666000] UDF-fs: No VRS found
[4296402.424000] ISO 9660 Extensions: Microsoft Joliet Level 3
[4296405.365000] hda: media error (bad sector): status=0x51 { DriveReady SeekComplete Error }
[4296405.365000] hda: media error (bad sector): error=0x30 { LastFailedSense=0x03 }
[4296405.365000] ide: failed opcode was: unknown
[4296405.365000] end_request: I/O error, dev hda, sector 7632
[4296405.367000] Unable to read rock-ridge attributes
[4296405.367000] ISOFS: changing to secondary root
[4296411.211000] hda: media error (bad sector): status=0x51 { DriveReady SeekComplete Error }
[4296411.211000] hda: media error (bad sector): error=0x30 { LastFailedSense=0x03 }
[4296411.211000] ide: failed opcode was: unknown
[4296411.211000] end_request: I/O error, dev hda, sector 4032
[4296411.213000] ISOFS: unable to read i-node block
[4296419.035000] UDF-fs: No VRS found
[4296419.224000] ISO 9660 Extensions: Microsoft Joliet Level 3
[4296421.829000] hda: media error (bad sector): status=0x51 { DriveReady SeekComplete Error }
[4296421.829000] hda: media error (bad sector): error=0x30 { LastFailedSense=0x03 }
[4296421.829000] ide: failed opcode was: unknown
[4296421.829000] end_request: I/O error, dev hda, sector 7632
[4296421.830000] Unable to read rock-ridge attributes
[4296421.830000] ISOFS: changing to secondary root
[4296423.902000] hda: media error (bad sector): status=0x51 { DriveReady SeekComplete Error }
[4296423.902000] hda: media error (bad sector): error=0x30 { LastFailedSense=0x03 }
[4296423.902000] ide: failed opcode was: unknown
[4296423.902000] end_request: I/O error, dev hda, sector 4032
[4296423.933000] ISOFS: unable to read i-node block
[4296558.245000] ide-cd: cmd 0x3 timed out
[4296558.245000] hda: lost interrupt
[4296562.178000] ISO 9660 Extensions: Microsoft Joliet Level 3
[4296570.557000] hda: media error (bad sector): status=0x51 { DriveReady SeekComplete Error }
[4296570.557000] hda: media error (bad sector): error=0x30 { LastFailedSense=0x03 }
[4296570.557000] ide: failed opcode was: unknown
[4296570.557000] end_request: I/O error, dev hda, sector 7632
[4296570.559000] Unable to read rock-ridge attributes
[4296570.559000] ISOFS: changing to secondary root
[4296572.683000] hda: media error (bad sector): status=0x51 { DriveReady SeekComplete Error }
[4296572.683000] hda: media error (bad sector): error=0x30 { LastFailedSense=0x03 }
[4296572.683000] ide: failed opcode was: unknown
[4296572.683000] end_request: I/O error, dev hda, sector 4032
[4296572.685000] ISOFS: unable to read i-node block

Here is my lspci:
0000:00:00.0 Host bridge: Intel Corporation 82852/82855 GM/GME/PM/GMV Processor to I/O Controller (rev 02)
0000:00:00.1 System peripheral: Intel Corporation 82852/82855 GM/GME/PM/GMV Processor to I/O Controller (rev 02)
0000:00:00.3 System peripheral: Intel Corporation 82852/82855 GM/GME/PM/GMV Processor to I/O Controller (rev 02)
0000:00:01.0 PCI bridge: Intel Corporation 82852/82855 GM/GME/PM/GMV Processor to AGP Controller (rev 02)
0000:00:1d.0 USB Controller: Intel Corporation 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) USB UHCI Controller #1 (rev 01)
0000:00:1d.1 USB Controller: Intel Corporation 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) USB UHCI Controller #2 (rev 01)
0000:00:1d.2 USB Controller: Intel Corporation 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) USB UHCI Controller #3 (rev 01)
0000:00:1d.7 USB Controller: Intel Corporation 82801DB/DBM (ICH4/ICH4-M) USB2 EHCI Controller (rev 01)
0000:00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev 81)
0000:00:1f.0 ISA bridge: Intel Corporation 82801DBM (ICH4-M) LPC Interface Bridge (rev 01)
0000:00:1f.1 IDE interface: Intel Corporation 82801DBM (ICH4-M) IDE Controller (rev 01)
0000:00:1f.5 Multimedia audio controller: Intel Corporation 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) AC'97 Audio Controller (rev 01)
0000:01:00.0 VGA compatible controller: nVidia Corporation NV34M [GeForce FX Go5200] (rev a1)
0000:02:01.0 Ethernet controller: Broadcom Corporation BCM4401 100Base-T (rev 01)
0000:02:04.0 CardBus bridge: Texas Instruments PCI4510 PC card Cardbus Controller (rev 02)
0000:02:04.1 FireWire (IEEE 1394): Texas Instruments PCI4510 IEEE-1394 Controller
0000:03:00.0 Ethernet controller: Atheros Communications, Inc. AR5212 802.11abg NIC (rev 01)

Greg Taylor (gtaylor)
description: updated
Revision history for this message
Vassilis Pandis (pandisv) wrote :

Is this still a problem with Dapper/ Edgy?

Revision history for this message
Vassilis Pandis (pandisv) wrote :

Does the problem persist ?

Revision history for this message
Andrew Ash (ash211) wrote :

We are closing this bug report as it lacks the information, described in the previous comments, we need to investigate the problem further. However, please reopen it if you can give us the missing information and don't hesitate to submit bug reports in the future.

Changed in linux-source-2.6.15:
status: Needs Info → Rejected
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.