Ubuntu

Ipod won't mount in 9.04

Bug #434295 reported by EddieVedderIsKing
14
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Ubuntu
Invalid
Undecided
Unassigned

Bug Description

Binary package hint: firefox-3.0

Ipod video 30g will not mount in 9.04. There are several others who have the same issue and there seems to be no solution. The ipod shows up as a usb mass storage, but if you looking under places within seconds of the Ipod being connected, you will see that it mounts then disappears.

ProblemType: Bug
Architecture: i386
DistroRelease: Ubuntu 9.04
Package: firefox-3.0 3.0.13+nobinonly-0ubuntu0.9.04.1
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: firefox-3.0
Uname: Linux 2.6.28-15-generic i686

Revision history for this message
EddieVedderIsKing (aaron-hale) wrote :
Revision history for this message
Marc Deslauriers (mdeslaur) wrote :

Thanks for taking the time to report this bug and helping to make Ubuntu better. We appreciate the difficulties you are facing, but this appears to be a "regular" (non-security) bug. I have unmarked it as a security issue since this bug does not show evidence of allowing attackers to cross privilege boundaries nor directly cause loss of data/privacy. Please feel free to report any other bugs you may find.

security vulnerability: yes → no
visibility: private → public
Revision history for this message
Micah Gersten (micahg) wrote :

Removing firefox assignment so that this can be reassigned to the proper package.

affects: firefox-3.0 (Ubuntu) → ubuntu
tags: added: needs-reassignment
Revision history for this message
EddieVedderIsKing (aaron-hale) wrote :

does no one have a solution for this problem? this is probably the most frustrating thing in the whole world. the one reason i even switched from windows (gag) to ubuntu was because of how well it worked with the ipod but now that it doesn't i'm highly considering windows as my operating system again if this problem can not be fixed.

Revision history for this message
Micah Gersten (micahg) wrote :

Could you please run the following command in a terminal to collect some debugging information?

apport-collect -p linux 434295

Thanks.

Changed in ubuntu:
status: New → Incomplete
Revision history for this message
Jeremy Kerr (jk-ozlabs) wrote :

EddieVedderIsKing - we'll probably need a little more information to see what's going wrong here.

Could you reproduce the problem (by plugging in the iPod, and waiting for the device to appear and disappear), and then attach copies of /var/log/daemon.log, /var/log/messages and /var/log/syslog? The output of the 'mount' command would help too.

Revision history for this message
Brian Murray (brian-murray) wrote :

We are closing this bug report as it lacks the information, described in the previous comments, we need to investigate the problem further. However, please reopen it if you provide us with the missing information. You can modify the bug's status by clicking on it an change the status back to new. Please submit any bugs that you may experience in the future.

Changed in ubuntu:
status: Incomplete → Invalid
tags: added: expired
tags: added: jaunty
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