Evolution looses some mails on the way from the inbox to the screen

Evolution downloading lots of mails

The thread "WEBDAV" has a few replies, but evolution can't find them.

A missing message from the "WEBDAV" thread can be identified in the folder's mbox.

...and at a first glance it seems that the correctly displayed message has charset=ISO-8859-1 while the invisible message has charset=ISO-8859-2

As I said, I can provide the files of a problematic folder, but as we're talking about 50 megs of data and as the folder contains some sensitive data (email addresses for example) I expect to be contacted personally in order to provide these files.

Are the mails on the disk to that directory? Could you just attach an example of mails listed by the directory and not by evolution? Does it work using the same directory with an another mail software?

The mail are on the disk in that directory. In my screenshots you can see :
1. Evolution shows only one mail in the "WEBDAV" - the initial mail in the thread that also has some replies.
2. I viewed the mbox file with mcview and i focused exactly on one of the replies in that thread, so it can be seen that the mail exists but evolution does not display it. It could be a charset problem, but I'm not sure. Please tell me if you need other details.

Thank you.

This is output from evolution when launched from a terminal :
(evolution-2.6:6287): e-data-server-WARNING **: Could not open converter for 'cp-1252' to 'UTF-8' charset

(evolution-2.6:6287): e-data-server-WARNING **: Could not open converter for 'cp-1252' to 'UTF-8' charset)
(evolution-2.6:6287): e-data-server-WARNING **: Could not open converter for 'charset=iso-8859-1' to 'UTF-8' charset

---Lot's of message like the above ones---

(evolution-2.6:6287): e-data-server-WARNING **: Could not open converter for 'charset=us-ascii' to 'UTF-8' charset
(evolution-2.6:6287): camel-WARNING **: Could not find key entry for word 'текстильное': Invalid argument
(the above was a spam)
(evolution-2.6:6287): camel-local-provider-WARNING **: Didn't get the next message where I expected (54973265) got 4882779 instead
(evolution-2.6:6287): camel-local-provider-WARNING **: Didn't get the next message where I expected (54973265) got 4882779 instead

In the GUI these errors appeared (see the following attachment).There is no other evo instance started.

New screenshot, new errors - see the previous comment for what evo says in the terminal.On request I could send the full output.

I can confirm this bug on a somewhat less-than-fresh evolution install. There are no suspicious terminal messages (beyond some spamassassin message) and again, removing the index does nowt. Ideas?

do you still have that issue?

I suppose the bug is still there. Meanwhile I switched to IMAP to overcome evo's problem by keeping all messages on the mail server.

Anybody else who can confirm the issue?

Probabbly it's an obscure bug , hard to encounter. However, please tell me what else could I send to you so that you can confirm the problem yourself.

Thank you,

You could try to get a debug log using CAMEL_DEBUG=all evolution >& evo.log and attach that here?

Hi,

My evolution started to have this behaviour. This morning, I downloaded about 25 mails, but only 4 or so i showned in Evolution, but they are in different Inbox files in the Evolution directory.

I am wondering how long this has been going on, and how many mails I haven't seen :/

Is there some way, to force evolution to index all the mails again?

Best regards
Christoffer

Christoffer, could you make the test that Daniel proposed ? (The previous post). After I encountered the problem I switched to imap and it would be quite hard for me to switch back to pop3 and reproduce the problem with CAMEL_DEBUG=all.

Is there any specific data you are interesting in? There is a good load of sensitive info in the .log file, so would prefer only to paste some of it.

And actually, I have found a kind of work around. I opened the file ~/.evolution/mail/local/Inbox, and removed ALL lines that started with "X-Evolution", and that worked.

So maybe the mail file and the index file gets out of sync? Although I already tried to remove all .ev-summary without any luck.

If there is confidential data in the log file, try to find&replace the sensible strings (emails,servers... ) with something else.
Obviously there is no easy way to tell what could be relevant and what not in the context of this bug. Maybe a developer can help here.

I will make the log file later today.

But it seems that the "work around" I mentioned in the previous post worked. I am checking all my emails account through webmail, before I hit "Send and receive" in evolution, and so fare I haven't lost any mail.

Sorry for my late response.

My computer has been down, and I decided to reinstall it with Ubuntu Feisty Fawn which a comming with Evolution 2.10.1

In this version, I can't reconstructed the bug, so maybe it is already solved?

Thanks for following up. Closing the bug.