applet disconnects few seconds after restart

.home.magatz..cache.ubuntuone.log.syncdaemon.exceptions.log:

.home.magatz..config.ubuntuone.syncdaemon.conf:
 [bandwidth_throttling]
 on = True
 read_limit = -1
 write_limit = -1
.home.magatz..config.ubuntuone.ubuntuone.client.conf:
 [ubuntuone]
 connected = True
 connect = 1
 show_applet = 0
 bookmarked = True
Architecture: amd64
CrashDB: ubuntuone
DistroRelease: Ubuntu 9.04
NonfreeKernelModules: nvidia
Package: ubuntuone-client 1.1+r261-0ubuntu1~ppa1~jaunty
PackageArchitecture: all
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_US.UTF-8
 LANGUAGE=
ThirdParty: True
Uname: Linux 2.6.28-15-generic x86_64
UserGroups: adm admin audio cdrom dialout lpadmin plugdev pulse pulse-access pulse-rt sambashare video

Hi Andrea,

I'm sorry to hear Ubuntu One isn't working properly for you. I'm assigning this to one of our developers so he can take a closer look and follow up with any questions/insights he may have.

Thank you,

Joshua

I've noticed one more strange behaviour:
When trying to connect via the applet, my synchdaemon log, scans the local directory, and when has finished the log says:

2009-10-22 12:08:40,023 - ubuntuone.SyncDaemon.Main - NOTE - Local rescan finished!
2009-10-22 12:08:40,023 - ubuntuone.SyncDaemon.Main - INFO - hash queue empty. We are ready!

then the applet disconnects from the the service, and the synchdaemon log says:

2009-10-22 12:10:00,490 - ubuntuone.SyncDaemon.Main - NOTE - ---- MARK (state: READY_WITH_NETWORK_WITH_BOTHQ; queues: metadata: 393; content: 1088; hash: 0, fsm-cache: hit=112725 miss=1875) ----
2009-10-22 12:12:00,490 - ubuntuone.SyncDaemon.Main - NOTE - ---- MARK (state: READY_WITH_NETWORK_WITH_BOTHQ; queues: metadata: 393; content: 1088; hash: 0, fsm-cache: hit=112725 miss=1875

by

Hi,

I have just installed ubuntu 9.10 final and added my laptop to ubuntu one. At first it told me that there is a capability mismatch between server and client and that my client was too new. It advised to wait until the servers ubuntu side are updated.

Then after my laptop because I connected it to my docking station (which is another problem that has no place here) I had to kill it by pressing the power button until the laptop went off. After booting up I now have exactly the same exception messages like Andrea:

schaze@neptune:~/.cache/ubuntuone/log$ more syncdaemon-exceptions.log.2009-10-29_16-50-12
2009-10-29 16:50:12,451 - ubuntuone.SyncDaemon.ActionQueue - ERROR - Protocol version error
2009-10-29 16:50:12,463 - twisted - ERROR - Unhandled error in Deferred:
2009-10-29 16:50:12,463 - twisted - ERROR - Unhandled Error
Traceback (most recent call last):
Failure: twisted.internet.error.ConnectionLost: Connection to the other side was lost in a non-clean fashion: Connection lost.

Update:
I have changed the ubuntuone.client.conf and set connected manually to False.
Now I get the nice notification popup again telling me to wait until the ubuntu one servers are upated.

@Andrea: maybe you can try changing this too. Perhaps it will then show you a meaningful error message.

/sze

The "Capabilities Mismatch" popup that you describe is a known issue that we're working to resolve. If you're using the beta PPA, you can run Update Manager and get the fix. Non-beta PPA users will have the fix soon. Follow bug 462828 or our blog (http://one.ubuntu.com/blog/) for further updates.

Thanks for the update Matt. I have found the bug and updated with the proposed updates which fixed it.
Unfortunately it started crashing and 'not connecting' again as since the very first version I tried beginning of the year. So installed everything 'ubuntuone' related completely.
Probably have to wait another year or two until this app gets near to usable...

/sze

No problem schaze. Sorry it's causing problems. We would be happy to chat about it with you in #ubuntuone on freenode to see if we can figure out the solution.

Since I had an early UbuntuOne client from Karmic Beta, I frequently upgraded it till today. In the meantime something did changed in .conf files and I didn't noticed it. Today I've deleted ~/.config/ubuntuone directory and that works for me.

Slawomir Gajowniczek wrote:
> Since I had an early UbuntuOne client from Karmic Beta, I frequently
> upgraded it till today. In the meantime something did changed in .conf
> files and I didn't noticed it. Today I've deleted ~/.config/ubuntuone
> directory and that works for me.
>

Thank you! thank you! thank you!

This worked for me to. Thanks

> ~/.config/ubuntuone

That worked for me too. Thanks!

Deleting ~/.config/ubuntuone solves my problem also

At least!!

Deleting that folder is the solution, but it's a bug that needs to be solved to general public.