Gimp-print in Dapper ignores settings when using Turboprint.

Bug #45847 reported by Patrick Beard
6
Affects Status Importance Assigned to Milestone
gutenprint (Ubuntu)
Incomplete
Medium
Daniel T Chen

Bug Description

I know you can't support Proprietry software but this used to work prior to 'Gutenprint'.
Within the gimps print dialog I can change paper type and size, the source of the paper etc. All these are ignored when I press print. Setting used in 'Gnome-Cups-Manager' are used instead.

Printing from OpenOffice using Turboprint allows me to change paper type and source so I know Turboprint is working with Cups.

My Dapper system is completely up to date.

Revision history for this message
Dirk (ubuntu-tobit) wrote :

This happens for me as well. This is particularly annoying as gimp printing both FC5 and Mandriva distros "just work" and the standard gimp Canon drivers only print (not as well as turboprint) up to 600 dpi when the printer will do 4800 dpi! They also get the image alignment wrong (at least for 6x4).

Earlier in the release cycle we were having similar problems with gnome-print not honouring the settings (like bottom-tray, duplex print) from the print dialog. These AFAIK are now fixed. However, the only option with gimp -> turboprint (any?) cups ppd / postscript driver appears to be A4 top tray 300 dpi. Regardless of any settings one specifies elsewhere in the dialog.

And, before anybody says "It's a turboprint problem", here is a work around that proves that it isn't. I happen to have the kde stuff in my machine and I prefer that dialog to the the gnome one anyway.

1. go into the print dialog, click "new printer" and give it a name (I chose kprint).
2. select adobe, postscript level 2 (the defaults).
3. browse for the ppd file in /etc/cups/ppd or /usr/share/turboprint
4. select "custom command" and enter "kprinter -d Canon" (in my case)
5. click OK

All the papersizes, resolutions and tray options now appear as before.

Save & Print your picture.

The kprint dialog comes up and you now select the tray, print resolution, paper type and size you require (save it) and then press "print". It will now use the correct parameters.

This shows that both cups and turboprint are working and it is the gimp interface to cups that is not.

Revision history for this message
Daniel T Chen (crimsun) wrote :

I can't confirm this symptom in 9.04. Please set the status to:
1) New if reproducible in a supported or development Ubuntu version, or
2) Invalid if you cannot reproduce it in a supported or development Ubuntu version.

Changed in gutenprint:
assignee: nobody → crimsun
status: New → Incomplete
Revision history for this message
Dirk (ubuntu-tobit) wrote : Re: [Bug 45847] Re: Gimp-print in Dapper ignores settings when using Turboprint.

Daniel T Chen wrote:
> I can't confirm this symptom in 9.04. Please set the status to:
> 1) New if reproducible in a supported or development Ubuntu version, or
> 2) Invalid if you cannot reproduce it in a supported or development Ubuntu version.
>

This bug is ancient, but is still present for normal gimp printing. Is
there any chance at all that bugs on what was a new release 18 months
ago can be looked at a bit quicker?

The old dialog (on gimp <= 2.2?) had all the relevant things one needed
to control on it, one could envisage improvements, but it was OK.

This has been replaced, since, by a gnome print panel which a) does not
remember every parameter (such whether one wants borderless or not) b)
does not remember the printer type (it always reverts back to "Generic
printer") c) does not reliably "take" paper size or printer changes
during program operation and d) has all the things that one needs to
twiddle on different tabs.

Oh and the automatic fitting of landscape and portrait pictures to the
orientation of the paper that is in the printer has gone as well. You
have *NO* idea how annoying that is!

Try (on something like a Canon IP4000 which has two trays) to change
from portrait image, 6x4 borderless in 1200 dpi from the bottom tray on
Canon GP301 paper to a landscape image, A4 bordered at 2400 dpi on Kodak
Elite paper on the main top feed. On (what is here) a non-default
printer. You will then see what I am talking about.

The printing dialogs in gnome are frankly shit. They are obviously
written last and by programmers for their convenience. In this case
someone has actually made the printing dialog in the gimp *worse*.

Printing, in general, seems to be the cinderella thing in Linux,
probably because it is *really* hard - if I had some time I would do
something about it - sadly that isn't the case, so you get this whinge
instead.

If Ubuntu could contribute one really good thing it would be a better
printer *USER* interface - I think it is one of the major things that
puts people off Linux. And it would also steal a march on Windows, whose
interfaces are not a huge amount better.

In the meantime, Turboprint have recognised that the new gimp print
dialog is not up to the job and have (thankfully) restored the old gimp
interface, with a few improvements, and I now use that. It is well worth
the few euros it costs!

Regards

Dirk

Revision history for this message
rusivi2 (rusivi2-deactivatedaccount) wrote :

Thank you for reporting this bug.

Is this an issue in Maverick?

Revision history for this message
Patrick Beard (p-beard) wrote :

Turboprint now provide their own interface which negates my original bug report so happy for this to be closed.

Changed in gutenprint (Ubuntu):
status: Incomplete → Invalid
Revision history for this message
rusivi2 (rusivi2-deactivatedaccount) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. My apologies as I should not have marked this Invalid. The issue that you reported is one that should be reproducible with the live environment of the Desktop CD of the development release - Maverick Meerkat. It would help us greatly if you could test with it so we can work on getting it fixed in the next release of Ubuntu. You can find out more about the development release at http://www.ubuntu.com/testing/ . Thanks again and we appreciate your help.

Changed in gutenprint (Ubuntu):
status: Invalid → Incomplete
Revision history for this message
Patrick Beard (p-beard) wrote :

Ok had a quick play with Gutenprint Gimp plugin.

It now does seem to remember the settings and use them. Only one problem remained, regardless of paper size selected it seems to use the default of A4. So within Gutenprint gimp plugin if I select 6x4 borderless it actually appears to try and use A4.

Revision history for this message
Patrick Beard (p-beard) wrote :

I should have said that I am running Maverick and prior to my 19/09/2010 report I performed a apt update and dist-upgrade.

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