Ubuntu

unable to install printerdrivers for HP635

Bug #45910 reported by Menno
8
Affects Status Importance Assigned to Milestone
Ubuntu
New
Medium
Unassigned

Bug Description

unable to get printerdrivers installed for HP 635 Officejet using the System Settings -->Printers in Kubuntu (dapper 6.06 beta)

i was able to see the screen containing the drivers for my printer, but after choosing the recommended one i got the following message (in dutch). Translating in my best english i'll give after the dutch message

Het gevraagde stuurprogramma kon niet worden geladen:
[20:00] <menno_> Het Foomatic-stuurprogramma [HP-OfficeJet_635,hpijs] kon niet worden aangemaakt. Dit stuurprogramma bestaat mogelijk niet, of u hebt niet de nodige toegangsrechten om die handeling uit te voeren.

Translation in English---

demanded driver could not be loaded:[20:00]<menno>the Foomatic-driver [HP-OfficeJet_635,hpijs] could not be made. Possibly because it doesn't exist, or you do not have the permissions.

End of Translation----

However i was able to install the driver manually. The printer works perfectly now.

Revision history for this message
Pascal De Vuyst (pascal-devuyst) wrote :

Thanks for your bug report. The bug is in kdeprint package.

Revision history for this message
Pascal De Vuyst (pascal-devuyst) wrote :

This bug has already been reported in our bug tracking system. You can find more information and a workaround for the problem in bug #42965. Please add further comments in that bug report.
Closing as a duplicate.

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