Bug #466716 “No sound after upgrading to 9.10 desktop from 9.04 ...” : Bugs : alsa-driver package : Ubuntu

Revision history for this message

Aditya Gadre (agadre) wrote on 2009-10-31:

#1

AlsaDevices.txt Edit (585 bytes, text/plain; charset="utf-8")
AplayDevices.txt Edit (277 bytes, text/plain; charset="utf-8")
ArecordDevices.txt Edit (274 bytes, text/plain; charset="utf-8")
BootDmesg.txt Edit (46.2 KiB, text/plain; charset="utf-8")
Card0.Amixer.values.txt Edit (2.4 KiB, text/plain; charset="utf-8")
Card0.Codecs.codec.0.txt Edit (7.3 KiB, text/plain; charset="utf-8")
Card0.Codecs.codec.1.txt Edit (141 bytes, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (554 bytes, text/plain; charset="utf-8")
Dependencies.txt Edit (1.3 KiB, text/plain; charset="utf-8")
PciMultimedia.txt Edit (590 bytes, text/plain; charset="utf-8")

Revision history for this message

Daniel T Chen (crimsun) wrote on 2009-10-31: Re: [Bug 466716] Re: No sound after upgrading to 9.10 desktop from 9.04 desktop.

#2

Please install linux-backports-modules-alsa-karmic-generic, reboot,
and see https://wiki.ubuntu.com/PulseAudio/Log

Revision history for this message

Zlatovlac (zlatovlac) wrote on 2009-11-01:

#3

requested log file Edit (56.8 KiB, text/plain)

Hi Daniel

i attached the log file to bug on launchpad and to this email.

Thanks, for help

PS. when click with right button on volume manager in tray and choose volume settings, in tabs env, output, input non any devices for choosing.
at same time when run lspci my sound card is detected.

i use Ubuntu on my notebook Asus F3T ( may be this help)

Revision history for this message

Daniel (djr1215) wrote on 2009-11-04:

#4

alsa-info.sh Edit (26.0 KiB, text/x-sh)

I just upgraded from 9.04 to 9.10 and have no sound. I have onboard audio "Intel AC'97 Audio Controller (rev 02)" that worked fine in Ubuntu 9.04. I ran the ALSA information script and attached the results. Is there an easy solution to this problem? It seems to be pretty widespread.

Revision history for this message

Daniel T Chen (crimsun) wrote on 2009-11-04:

#5

@Daniel Unfortunately you linked to the actual script itself, not the
output from the script.

Revision history for this message

Daniel (djr1215) wrote on 2009-11-04:

#6

Download full text (10.0 KiB)

Sorry for that. Let me try pasting the output here.

name=daniel&type=33&description=/tmp/alsa-info.txt&expiry=&s=Submit+Post&content=
!!################################
!!ALSA Information Script v 0.4.58
!!################################

!!Script ran on: Wed Nov 4 00:26:32 UTC 2009

!!Linux Distribution
!!------------------

Ubuntu 9.10 \n \l DISTRIB_ID=Ubuntu DISTRIB_DESCRIPTION="Ubuntu 9.10"

!!DMI Information
!!---------------

Manufacturer: HP Pavilion 061
Product Name: DQ109A-ABA A375C

!!Kernel Information
!!------------------

Kernel release: 2.6.28-16-generic
Operating System: GNU/Linux
Architecture: i686
Processor: unknown
SMP Enabled: Yes

!!ALSA Version
!!------------

Driver version: 1.0.18rc3
Library version: 1.0.20
Utilities version: 1.0.20

!!Loaded ALSA modules
!!-------------------

snd_intel8x0
snd_usb_audio

!!Sound Servers on this system
!!----------------------------

Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

ESound Daemon:
Installed - Yes (/usr/bin/esd)
Running - No

!!Soundcards recognised by ALSA
!!-----------------------------

0 [ICH5 ]: ICH4 - Intel ICH5
Intel ICH5 with ALC650F at irq 17
1 [U0x46d0x8d7 ]: USB-Audio - USB Device 0x46d:0x8d7
USB Device 0x46d:0x8d7 at usb-0000:00:1d.1-2, full speed

!!PCI Soundcards installed in the system
!!--------------------------------------

00:1f.5 Multimedia audio controller: Intel Corporation 82801EB/ER (ICH5/ICH5R) AC'97 Audio Controller (rev 02)

!!Advanced information - PCI Vendor/Device/Susbsystem ID's
!!--------------------------------------------------------

00:1f.5 0401: 8086:24d5 (rev 02)
Subsystem: 1043:8095

!!Modprobe options (Sound related)
!!--------------------------------

snd-atiixp-modem: index=-2
snd-intel8x0m: index=-2
snd-via82xx-modem: index=-2
snd-usb-audio: index=-2
snd-usb-us122l: index=-2
snd-usb-usx2y: index=-2
snd-usb-caiaq: index=-2
snd-cmipci: mpu_port=0x330 fm_port=0x388
snd-pcsp: index=-2
snd-hda-intel: power_save=10 power_save_controller=N

!!Loaded sound module options
!!--------------------------

!!Module: snd_intel8x0
ac97_clock : 0
ac97_quirk : <NULL>
buggy_irq : N
buggy_semaphore : N
enable : N
id : <NULL>
index : -1
joystick : 0
spdif_aclink : 0
xbox : N

!!Module: snd_usb_audio
async_unlink : Y
device_setup : 0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
enable : Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y
id : <NULL>,<NULL>,<NULL>,<NULL>,<NULL>,<NULL>,<NULL>,<NULL>,<NULL>,<NULL>,<NULL>,<NULL>,<NULL>,<NULL>,<NULL>,<NULL>,<NULL>,<NULL>,<NULL>,<NULL>,<NULL>,<NULL>,<NULL>,<NULL>,<NULL>,<NULL>,<NULL>,<NULL>,<NULL>,<NULL>,<NULL>,<NULL>
ignore_ctl_error : N
index : -2,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1
nrpacks : 8
pid : -1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1
vid : -1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1

!!AC97 Codec information
!!--------------------------...

Sorry for that.  Let me try pasting the output here.

name=daniel&type=33&description=/tmp/alsa-info.txt&expiry=&s=Submit+Post&content=
!!################################
!!ALSA Information Script v 0.4.58
!!################################

!!Script ran on: Wed Nov  4 00:26:32 UTC 2009

!!Linux Distribution
!!------------------

Ubuntu 9.10 \n \l DISTRIB_ID=Ubuntu DISTRIB_DESCRIPTION="Ubuntu 9.10"

!!DMI Information
!!---------------

Manufacturer:      HP Pavilion 061
Product Name:      DQ109A-ABA A375C

!!Kernel Information
!!------------------

Kernel release:    2.6.28-16-generic
Operating System:  GNU/Linux
Architecture:      i686
Processor:         unknown
SMP Enabled:       Yes

!!ALSA Version
!!------------

Driver version:     1.0.18rc3
Library version:    1.0.20
Utilities version:  1.0.20

!!Loaded ALSA modules
!!-------------------

snd_intel8x0
snd_usb_audio

!!Sound Servers on this system
!!----------------------------

Pulseaudio:
      Installed - Yes (/usr/bin/pulseaudio)
      Running - Yes

ESound Daemon:
      Installed - Yes (/usr/bin/esd)
      Running - No

!!Soundcards recognised by ALSA
!!-----------------------------

0 [ICH5           ]: ICH4 - Intel ICH5
                      Intel ICH5 with ALC650F at irq 17
 1 [U0x46d0x8d7    ]: USB-Audio - USB Device 0x46d:0x8d7
                      USB Device 0x46d:0x8d7 at usb-0000:00:1d.1-2, full speed

!!PCI Soundcards installed in the system
!!--------------------------------------

00:1f.5 Multimedia audio controller: Intel Corporation 82801EB/ER (ICH5/ICH5R) AC'97 Audio Controller (rev 02)

!!Advanced information - PCI Vendor/Device/Susbsystem ID's
!!--------------------------------------------------------

00:1f.5 0401: 8086:24d5 (rev 02)
	Subsystem: 1043:8095

!!Modprobe options (Sound related)
!!--------------------------------

snd-atiixp-modem: index=-2
snd-intel8x0m: index=-2
snd-via82xx-modem: index=-2
snd-usb-audio: index=-2
snd-usb-us122l: index=-2
snd-usb-usx2y: index=-2
snd-usb-caiaq: index=-2
snd-cmipci: mpu_port=0x330 fm_port=0x388
snd-pcsp: index=-2
snd-hda-intel: power_save=10 power_save_controller=N

!!Loaded sound module options
!!--------------------------

!!Module: snd_intel8x0
	ac97_clock : 0
	ac97_quirk : <NULL>
	buggy_irq : N
	buggy_semaphore : N
	enable : N
	id : <NULL>
	index : -1
	joystick : 0
	spdif_aclink : 0
	xbox : N

!!Module: snd_usb_audio
	async_unlink : Y
	device_setup : 0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
	enable : Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y
	id : <NULL>,<NULL>,<NULL>,<NULL>,<NULL>,<NULL>,<NULL>,<NULL>,<NULL>,<NULL>,<NULL>,<NULL>,<NULL>,<NULL>,<NULL>,<NULL>,<NULL>,<NULL>,<NULL>,<NULL>,<NULL>,<NULL>,<NULL>,<NULL>,<NULL>,<NULL>,<NULL>,<NULL>,<NULL>,<NULL>,<NULL>,<NULL>
	ignore_ctl_error : N
	index : -2,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1
	nrpacks : 8
	pid : -1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1
	vid : -1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1

!!AC97 Codec information
!!---------------------------
--startcollapse--

0-0/0: Realtek ALC650F

PCI Subsys Vendor: 0x1043
PCI Subsys Device: 0x8095

Capabilities     :
DAC resolution   : 20-bit
ADC resolution   : 18-bit
3D enhancement   : Realtek 3D Stereo Enhancement

Current setup
Mic gain         : +0dB [+0dB]
POP path         : pre 3D
Sim. stereo      : off
3D enhancement   : off
Loudness         : off
Mono output      : MIX
Mic select       : Mic1
ADC/DAC loopback : off
Double rate slots: 10/11
Extended ID      : codec=0 rev=1 LDAC SDAC CDAC DSA=0 SPDIF DRA VRA
Extended status  : SPCV LDAC SDAC CDAC SPDIF=10/11 VRA
PCM front DAC    : 48000Hz
PCM Surr DAC     : 48000Hz
PCM LFE DAC      : 48000Hz
PCM ADC          : 48000Hz
SPDIF Control    : Consumer PCM Copyright Category=0x22 Generation=1 Rate=48kHz
SPDIF In Status  : Not Locked

0:00 = 5980
0:02 = 9f1f
0:04 = 0000
0:06 = 801f
0:08 = 0000
0:0a = 801e
0:0c = 801f
0:0e = 801f
0:10 = 9f1f
0:12 = 9f1f
0:14 = 9f1f
0:16 = 9f1f
0:18 = 9f1f
0:1a = 0000
0:1c = 0000
0:1e = 0000
0:20 = 0000
0:22 = 0000
0:24 = 0000
0:26 = 000f
0:28 = 05c7
0:2a = 05f1
0:2c = bb80
0:2e = bb80
0:30 = bb80
0:32 = bb80
0:34 = 0000
0:36 = 9f80
0:38 = 9f9f
0:3a = 2a20
0:3c = 0000
0:3e = 0000
0:40 = 0000
0:42 = 0000
0:44 = 0000
0:46 = 0000
0:48 = 0000
0:4a = 0000
0:4c = 0000
0:4e = 0000
0:50 = 0000
0:52 = 0000
0:54 = 0000
0:56 = 0000
0:58 = 0000
0:5a = 0000
0:5c = 0000
0:5e = 0000
0:60 = 0000
0:62 = 0000
0:64 = 0808
0:66 = 0808
0:68 = 0000
0:6a = 0000
0:6c = 0000
0:6e = 0025
0:70 = 0231
0:72 = 00a0
0:74 = 0043
0:76 = 0001
0:78 = 8102
0:7a = 57c7
0:7c = 414c
0:7e = 4720
--endcollapse--

!!ALSA Device nodes
!!-----------------

/dev/snd/by-id:
total 0
drwxr-xr-x 2 root root 60 Nov  3 15:56 .
drwxr-xr-x 4 root root 80 Nov  3 15:56 ..
lrwxrwxrwx 1 root root 15 Nov  3 15:56 usb-046d_08d7-01 -> ../../controlC1

/dev/snd/by-path:
total 0
drwxr-xr-x 2 root root 80 Nov  3 15:56 .
drwxr-xr-x 4 root root 80 Nov  3 15:56 ..
lrwxrwxrwx 1 root root 15 Nov  3 15:56 pci-0000:00:1d.1-usb-0:2:1.1 -> ../../controlC1
lrwxrwxrwx 1 root root 15 Nov  3 15:56 pci-0000:00:1f.5 -> ../../controlC0

!!Aplay/Arecord output
!!------------

APLAY

aplay: device_list:223: no soundcards found...

ARECORD

arecord: device_list:223: no soundcards found...

!!Amixer output
!!-------------

!!-------Mixer controls for card 0 [ICH5]

Invalid card number.
Usage: amixer <options> [command]

Available options:
  -h,--help       this help
  -c,--card N     select the card
  -D,--device N   select the device, default 'default'
  -d,--debug      debug mode
  -n,--nocheck    do not perform range checking
  -v,--version    print version of this program
  -q,--quiet      be quiet
  -i,--inactive   show also inactive controls
  -a,--abstract L select abstraction level (none or basic)
  -s,--stdin      Read and execute commands from stdin sequentially

Available commands:
  scontrols       show all mixer simple controls
  scontents	  show contents of all mixer simple controls (default command)
  sset sID P      set contents for one mixer simple control
  sget sID        get contents for one mixer simple control
  controls        show all controls for given card
  contents        show contents of all controls for given card
  cset cID P      set control contents for one control
  cget cID        get control contents for one control
Invalid card number.
Usage: amixer <options> [command]

Available options:
  -h,--help       this help
  -c,--card N     select the card
  -D,--device N   select the device, default 'default'
  -d,--debug      debug mode
  -n,--nocheck    do not perform range checking
  -v,--version    print version of this program
  -q,--quiet      be quiet
  -i,--inactive   show also inactive controls
  -a,--abstract L select abstraction level (none or basic)
  -s,--stdin      Read and execute commands from stdin sequentially

Available commands:
  scontrols       show all mixer simple controls
  scontents	  show contents of all mixer simple controls (default command)
  sset sID P      set contents for one mixer simple control
  sget sID        get contents for one mixer simple control
  controls        show all controls for given card
  contents        show contents of all controls for given card
  cset cID P      set control contents for one control
  cget cID        get control contents for one control

!!-------Mixer controls for card 1 [U0x46d0x8d7]

Invalid card number.
Usage: amixer <options> [command]

Available options:
  -h,--help       this help
  -c,--card N     select the card
  -D,--device N   select the device, default 'default'
  -d,--debug      debug mode
  -n,--nocheck    do not perform range checking
  -v,--version    print version of this program
  -q,--quiet      be quiet
  -i,--inactive   show also inactive controls
  -a,--abstract L select abstraction level (none or basic)
  -s,--stdin      Read and execute commands from stdin sequentially

Available commands:
  scontrols       show all mixer simple controls
  scontents	  show contents of all mixer simple controls (default command)
  sset sID P      set contents for one mixer simple control
  sget sID        get contents for one mixer simple control
  controls        show all controls for given card
  contents        show contents of all controls for given card
  cset cID P      set control contents for one control
  cget cID        get control contents for one control
Invalid card number.
Usage: amixer <options> [command]

Available options:
  -h,--help       this help
  -c,--card N     select the card
  -D,--device N   select the device, default 'default'
  -d,--debug      debug mode
  -n,--nocheck    do not perform range checking
  -v,--version    print version of this program
  -q,--quiet      be quiet
  -i,--inactive   show also inactive controls
  -a,--abstract L select abstraction level (none or basic)
  -s,--stdin      Read and execute commands from stdin sequentially

Available commands:
  scontrols       show all mixer simple controls
  scontents	  show contents of all mixer simple controls (default command)
  sset sID P      set contents for one mixer simple control
  sget sID        get contents for one mixer simple control
  controls        show all controls for given card
  contents        show contents of all controls for given card
  cset cID P      set control contents for one control
  cget cID        get control contents for one control

!!Alsactl output
!!-------------

--startcollapse--
--endcollapse--

!!All Loaded Modules
!!------------------

Module
binfmt_misc
snd_usb_audio
snd_usb_lib
snd_hwdep
snd_intel8x0
snd_ac97_codec
ac97_bus
snd_pcm_oss
snd_mixer_oss
snd_pcm
snd_seq_dummy
snd_seq_oss
snd_seq_midi
snd_rawmidi
snd_seq_midi_event
snd_seq
snd_timer
snd_seq_device
snd
gspca_zc3xx
soundcore
gspca_main
iptable_filter
ppdev
videodev
psmouse
nvidia
ip_tables
lp
snd_page_alloc
parport_pc
v4l1_compat
serio_raw
shpchp
joydev
x_tables
parport
usbhid
ohci1394
ieee1394
8139too
8139cp
mii
floppy
intel_agp
agpgart

!!ALSA/HDA dmesg
!!------------------

Revision history for this message

Daniel T Chen (crimsun) wrote on 2009-11-04:

#7

@Daniel Your issue is right here:
Kernel release: 2.6.28-16-generic

That's 9.04's kernel, not 9.10's. Most likely your grub configuration
(grub.cfg/menu.lst) was not properly updated.

Revision history for this message

Daniel (djr1215) wrote on 2009-11-04:

#8

Great. Thanks for identifying the problem. How do I fix it?

Revision history for this message

Brad Figg (brad-figg) wrote on 2010-03-27:

#9

Hi Aditya,

Please, if you are still having issues, test with the latest development release of Ubuntu. ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p alsa-base 466716

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds .

Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text.

Please let us know your results.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags:	added: kj-triage needs-required-logs needs-test-current-image no-sound-system
Changed in alsa-driver (Ubuntu):
status:	New → Incomplete

Brad Figg (brad-figg) on 2010-03-31

tags:

added: karmic

Revision history for this message

Brad Figg (brad-figg) wrote on 2010-05-25:

#10

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags:	added: kj-expired
Changed in alsa-driver (Ubuntu):
status:	Incomplete → Expired

Revision history for this message

kingdong (robert-braten) wrote on 2010-05-26: Robert Bråten er ikke til stede på kontoret.

#11

Jeg vil være borte fra kontoret fra og med 05/20/2010 til og med
06/01/2010.

Jeg er tar kontakt når jeg kommer tilbake den 1. Juni

Revision history for this message

Zlatovlac (zlatovlac) wrote on 2010-06-03: Re: [Bug 466716] Re: No sound after upgrading to 9.10 desktop from 9.04 desktop.

#12

Sorry for delay.

Everything is great! Everything is working!

Great thanks!!!!

2009/11/4 Daniel <email address hidden>

> Great. Thanks for identifying the problem. How do I fix it?
>
> --
> No sound after upgrading to 9.10 desktop from 9.04 desktop.
> https://bugs.launchpad.net/bugs/466716
> You received this bug notification because you are a direct subscriber
> of the bug.
>

--
С уважением, АЛександр

Ubuntu
alsa-driver package

No sound after upgrading to 9.10 desktop from 9.04 desktop.

Bug Description

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Ubuntualsa-driver package

No sound after upgrading to 9.10 desktop from 9.04 desktop.

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Ubuntu
alsa-driver package