Ubuntu
openoffice.org package

openoffice 3.1.1 linux crashes after copy/paste of text from googlemail including the from-line

Bug #496245 reported by Niklas Gidion
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
OpenOffice
Invalid
Unknown
openoffice.org (Ubuntu)
Fix Released
Undecided
Unassigned

Bug Description

Binary package hint: openoffice.org

Openoffice 3.1.1 on Ubuntu 9.10 (package: 1:3.1.1-5ubuntu1)

This bug is reproducable on my machine.

It seems to be related to some special character that Openoffice tries to produce/render for something in the from:...-line of the googlemail-email.

As soon as I scroll to the part, where the from-line should be shown (scrolling back up after having pasted the mail), Openoffice crashes.

Other text I can copy/paste without problems - also from within firefox/googlemail.

ProblemType: Bug
Architecture: i386
Date: Sun Dec 13 18:15:09 2009
DistroRelease: Ubuntu 9.10
NonfreeKernelModules: nvidia
Package: openoffice.org-core 1:3.1.1-5ubuntu1 [modified: var/lib/openoffice/basis3.1/program/services.rdb]
ProcEnviron:
 PATH=(custom, user)
 LANG=de_DE.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-16.53-generic
SourcePackage: openoffice.org
Uname: Linux 2.6.31-16-generic i686

Revision history for this message
Niklas Gidion (nikgid) wrote :
Revision history for this message
Neil Perry (nperry) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please follow these steps:

* Can you paste from google mail into a document and upload as an attachment?
* Is there a log file created in /var/crash, if so please attach as well.

This will help us to find and resolve the problem.

Changed in openoffice.org (Ubuntu):
status: New → Incomplete
Revision history for this message
Neil Perry (nperry) wrote :

Wont fix, Ubuntu specific bug

Bug Watch Updater (bug-watch-updater)
Changed in openoffice:
status: Unknown → Won't Fix
Revision history for this message
Neil Perry (nperry) wrote :

Regression bug of bug 62432 , maybe?

Revision history for this message
Niklas Gidion (nikgid) wrote :

With several tries I managed to get a saved version of a "crashing document". It is attached. Loading it and scrolling through the document crashes my Openoffice 100% as soon as the part with the "From:"-line should be shown (somewhere in the middle).

Sadly, there is no log file created in /var/crash.

Revision history for this message
Niklas Gidion (nikgid) wrote :

Sorry, wrong file-version. Doesn't have the "crashing" part in it. Will upload another one asap.

Revision history for this message
Niklas Gidion (nikgid) wrote :
  • test5.odt Edit (45.9 KiB, application/vnd.oasis.opendocument.text)

Here attached is a "crashing" document. Should crash Openoffice as soon as it is loaded.

Revision history for this message
Niklas Gidion (nikgid) wrote :

Now this is interesting:

After succesfully loading the document test5.odt from comment #7 try this:
a) scroll up _very slowly_ line by line until you reveal the "From:"-line of the document - no crash happens!

Close the document and load it again and now:
b) scroll up _fast_ - crashes 100%

Revision history for this message
Niklas Gidion (nikgid) wrote :

Can confirm that the problem does _not_ happen with OpenOffice3.1 under WinXP on another machine.
The file from comment #7 loads just fine and without problems there.

Revision history for this message
Neil Perry (nperry) wrote :

Posted new bug on OpenOffice tracker, as this seems to be a different problem to http://qa.openoffice.org/issues/show_bug.cgi?id=71864

Changed in openoffice:
status: Won't Fix → Unknown
Bug Watch Updater (bug-watch-updater)
Changed in openoffice:
status: Unknown → New
Bug Watch Updater (bug-watch-updater)
Changed in openoffice:
status: New → Invalid
Chris Cheney (ccheney)
tags: added: karmic
Revision history for this message
Chris Cheney (ccheney) wrote :

This appears to be fixed in Ubuntu 10.04 LTS (Lucid).

Changed in openoffice.org (Ubuntu):
status: Incomplete → Fix Released
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