Dell Inspiron 510m: Horizontal scroll does not work

Bug #50082 reported by Aaron Whitehouse
24
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xserver-xorg-input-synaptics (Ubuntu)
Expired
Low
Unassigned

Bug Description

Dapper Final, fully updated. Using a Dell Inspiron 510m (https://wiki.ubuntu.com/LaptopTestingTeam/DellInspiron510m). I'll attach xorg.conf.

I think that my touchpad is an ALPS using the synaptics xorg driver.

I am taking the list of what my touchpad should do from the features list of http://web.telia.com/~u89404340/touchpad/ (reproduced on the LaptopTesting page above)

Horizontal scrolling does not seem to work for me. Vertical scrolling does (now) but running my finger along the bottom of the touchpad does not horizontally scroll in Firefox or GEdit and it does not give button six and seven events in xev.

Any questions, just ask :).

Revision history for this message
Aaron Whitehouse (aaron-whitehouse) wrote : xorg.conf

/etc/X11/xorg.conf

Revision history for this message
Simon Law (sfllaw) wrote :

I notice that your xorg.conf file doesn't have a Load "synaptics" line.

What happens when you edit the xorg.conf by following the
instructions in /usr/share/doc/xserver-xorg-input-synaptics/README.Debian.gz?

Can you attach your revised xorg.conf file, after following these instructions?

Changed in xserver-xorg-input-synaptics:
status: Unconfirmed → Needs Info
Revision history for this message
Aaron Whitehouse (aaron-whitehouse) wrote :

Here is the attached .conf file.

Now my touchpad and associated buttons do not work at all. Thankfully, plugging my external USB mouse in still works. Please let me know what to do next or I will revert back to my original configuration file.

Thanks

Revision history for this message
Simon Law (sfllaw) wrote :

This is odd. Could you attach the /var/log/Xorg.0.log that is produced with
this new xorg.conf?

Revision history for this message
Aaron Whitehouse (aaron-whitehouse) wrote :

No problem - please find it attached.

Revision history for this message
Aaron Whitehouse (aaron-whitehouse) wrote :

It may be worth checking my "CorePointer" stuff; I didn't really understand what it meant when it was talking about "CorePointer" vs "AlwaysCore".

Revision history for this message
Simon Law (sfllaw) wrote :

Ah yes. You have two CorePointers. Can you change the 'Option "CorePointer";
in the Section "InputDevice" identified as "Configured Mouse" to 'Option "SendCoreEvents"'?

That should make things work.

Revision history for this message
Aaron Whitehouse (aaron-whitehouse) wrote :

Okay. It sort-of works.

The touchpad itself works, but tracing the finger from one side of the pad to the other moves the cursor about 1cm and vertical scroll doesn't work. Both of these things did work before I made the first lot of changes.

In addition, the horizontal scroll and multi-finger-tap functions still do not work.

Revision history for this message
Aaron Whitehouse (aaron-whitehouse) wrote :

For your reference.

Revision history for this message
Simon Law (sfllaw) wrote :

That's no good. :/

I wonder if it's the numeric values are wrong for the xorg.conf. Granted,
I don't expect you to boot in and out of X, so I suppose we'll have to leave
this bug unresolved until a developer gets a similar laptop.

Thanks for your help!

Changed in xserver-xorg-input-synaptics:
importance: Untriaged → Medium
status: Needs Info → Confirmed
Changed in xserver-xorg-input-synaptics:
importance: Medium → Low
Revision history for this message
Nanley Chery (nanoman) wrote :

I have this same problem with Gutsy on my Acer lappy - even after selecting the option.

Revision history for this message
Dima Spivak (dimaspivak) wrote :

Same problem with Dell XPS M1330. Vertical scrolling works and gsynaptics recognizes horizontal scrolling as enabled, but it doesn't actually work.

Revision history for this message
Max Davies (va2pmd) wrote :

Same thing for me with my new Dell Inspiron Mini 1012.

In Ubuntu 9.10 the vertical scrolling works everywhere beautifully, even in Terminal. Its a real pleasure. But the horizontal scrolling doesn't work at all.

In Windows XP from the same laptop both vertical and horizontal work but not in all applications. Typical.

Revision history for this message
Ahmed Shams (ashams) wrote :

Hello Everybody,
Thank you for taking time to report this bug and even keeping it updated. Unfortunately, Not always we have capacity to triage bugs on timely manner, So, would you please check if that bug still exist in one of Ubuntu currently-supported releases, if you still encounter it, please open Terminal and enter:
sudo apport-collect 50082

Many Thanks.

Changed in xserver-xorg-input-synaptics (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
bugbot (bugbot) wrote :

We're closing this bug since it is has been some time with no response from the original reporter. However, if the issue still exists please feel free to reopen with the requested information. Also, if you could, please test against the latest development version of Ubuntu, since this confirms the bug is one we may be able to pass upstream for help.

Changed in xserver-xorg-input-synaptics (Ubuntu):
status: Incomplete → Expired
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