Ubuntu
alsa-driver package

No audio on "Dell™ Dimension™ 4550 Series"

Bug #509260 reported by bull
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Binary package hint: firefox-3.5

My computer "Dell™ Dimension™ 4550 Series" I recently installed ubuntu 9.10 and I lost all audio after the installation. before that I had windows xp.

ProblemType: Bug
Architecture: i386
Date: Mon Jan 18 11:19:45 2010
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Package: firefox-3.5 3.5.7+nobinonly-0ubuntu0.9.10.1
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-17.54-generic
SourcePackage: firefox-3.5
Uname: Linux 2.6.31-17-generic i686

Revision history for this message
bull (isma0031) wrote :
Montel Edwards (montel)
summary: - My computer "Dell™ Dimension™ 4550 Series" I recently installed ubuntu
- 9.10 and I lost the audio after the installation. before that I had
- windows xp.
+ No audio on "Dell™ Dimension™ 4550 Series"
Revision history for this message
Montel Edwards (montel) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't fix it without more information.

Please include the information requested from the "Reporting Sound Bugs" section of https://wiki.ubuntu.com/DebuggingSoundProblems as separate attachments.

If you are using Jaunty or later this information can be gathered for you automatically using the command apport-collect -p alsa-base #509260

affects: firefox-3.5 (Ubuntu) → alsa-driver (Ubuntu)
Revision history for this message
Brad Figg (brad-figg) wrote :

Hi bull,

Please, if you are still having issues, test with the latest development release of Ubuntu. ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p alsa-base 509260

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds .

Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text.

Please let us know your results.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kj-triage needs-required-logs needs-test-current-image
Changed in alsa-driver (Ubuntu):
status: New → Incomplete
Brad Figg (brad-figg)
tags: added: karmic
Revision history for this message
Brad Figg (brad-figg) wrote :

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kj-expired
Changed in alsa-driver (Ubuntu):
status: Incomplete → Expired
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