Invalid request token message on authorization

Martin,
Sorry to hear you are having problems with Ubuntu One. If you would like to help us debug the problem a bit more that would be greatly appreciated. First can you tell us a bit more about what is happening. Is the program starting at all? If it starts are you able to connect and sync files? If so can you sync all your files?

Also to provide some additional info if you would like you can do the following in order to provide important details that will help determine the root cause of this issue?

1) Quit the Ubuntu One client

2) Open Applications->Accessories->Terminal, then run the command:
  mv ~/.cache/ubuntuone/log ~/.cache/ubuntuone/log_old && mkdir ~/.cache/ubuntuone/log

3) Run the following to open/create this file:
gedit ~/.config/ubuntuone/syncdaemon.conf

    #Add the following 2 lines to this file and save:
    [__main__]
    log_level = DEBUG

4) Open Ubuntu One Applications->Internet->Ubuntu One

5) Let Ubuntu One run for a bit, copy some files into your Ubuntu One Folder. Then attach the following logs to this bug: ~/.cache/ubuntuone/log/syncdaemon.log & ~/.cache/ubuntuone/log/syncdaemon-exceptions.log

Thank you for filing this bug report and helping to make Ubuntu better.
duanedesign

This bug affects me on the current version of Lucid with the beta version of the UbuntuOne client. UbuntuOne worked for awhile, when I was using Karmic, but then stopped working. Upgrading to Lucid did not change the problem. There are files online that were synced while it still worked; I deleted those files, deleted my account, and then reopened it, and those files were still there. I followed the steps listed above and here is my syncdaemon.log. There was no syncdaemon-exceptions.log.

And here is what happens when I type "u1sync --authorize":

Traceback (most recent call last):
  File "/usr/lib/python2.6/dist-packages/twisted/protocols/basic.py", line 238, in dataReceived
    why = self.lineReceived(line)
  File "/usr/lib/python2.6/dist-packages/twisted/web/http.py", line 1498, in lineReceived
    self.allContentReceived()
  File "/usr/lib/python2.6/dist-packages/twisted/web/http.py", line 1566, in allContentReceived
    req.requestReceived(command, path, version)
  File "/usr/lib/python2.6/dist-packages/twisted/web/http.py", line 741, in requestReceived
    self.process()
--- <exception caught here> ---
  File "/usr/lib/python2.6/dist-packages/twisted/web/server.py", line 125, in process
    self.render(resrc)
  File "/usr/lib/python2.6/dist-packages/twisted/web/server.py", line 132, in render
    body = resrc.render(self)
  File "/usr/lib/python2.6/dist-packages/twisted/web/resource.py", line 210, in render
    return m(request)
  File "/usr/lib/python2.6/dist-packages/ubuntuone/oauthdesktop/auth.py", line 466, in render_GET
    self.retrieve_function(store=self.store_yes_no, verifier=verifier)
  File "/usr/lib/python2.6/dist-packages/ubuntuone/oauthdesktop/auth.py", line 396, in retrieve_access_token
    access_token = self.make_token_request(oauth_request)
  File "/usr/lib/python2.6/dist-packages/ubuntuone/oauthdesktop/auth.py", line 261, in make_token_request
    self._forward_error_callback(error)
  File "/usr/lib/python2.6/dist-packages/ubuntuone/oauthdesktop/auth.py", line 160, in _forward_error_callback
    raise error
exceptions.Exception: Invalid request token: KlHbJpJrdfrtVSlJGWBS
Authorized.

I'm sorry to hear Ubuntu One isn't working properly for you. Can you try the following and let us know the results?

   1. Quit the Ubuntu One client
   2. Open Applications->Accessories->Passwords and Encryption Keys
   3. Click on the arrow next to "Passwords"
   4. Right-click on the Ubuntu One token and select "Delete"
   5. Go to https://one.ubuntu.com/account/machines/
   6. Click on the checkbox next to your computer
   7. Click the "Remove selected computers" button
   8. Open Applications->Internet->Ubuntu One
   9. a web page should open, prompting you to add your computer to your Ubuntu One account
  10. Add your computer

You should be connected after you follow these steps. If you are not connected, can you please attach the following files to this bug report?

~/.cache/ubuntuone/log/oauth-login.log
~/.cache/ubuntuone/log/syncdaemon-exceptions.log

Thank you,
duanedesign

Interesting... I thought I had deleted that token before; however, when I did it this time, it started working just fine. Thanks!

not working for me still. I tried the steps from post #4 above. I show the computer added to U1, but I cannot sync contacts from Evolution. When I go to Evolution and tick the 'copy book content locally for offline operation' I get a 79 byte file in ~/.local/share/desktop-couch but it never syncs.

Contacts show up correctly in U1 and on other systems that are running u1-client 1.0.3-0ubuntu1, but not on this Lucid system which is running U1-client 1.1.4-0ubuntu1

There is no syncdaemon-exceptions.log. I inserted a step 1a above (remove old log files) and here is the contents of the new oauth-login.log:

2010-03-23 12:15:36,636:636.496067047 ubuntuone-login Starting Ubuntu One login manager version 1.1.4
2010-03-23 12:16:13,297:297.038078308 UbuntuOne.OAuthDesktop.auth Token was not successfully retrieved: data was 'Invalid request token: DH2k39n47RRL7nqRVML3'
2010-03-23 12:16:13,298:298.373937607 UbuntuOne.OAuthDesktop.auth Failed to get access token.
2010-03-23 12:16:13,308:308.496952057 ubuntuone-login Invalid request token: DH2k39n47RRL7nqRVML3
2010-03-23 12:16:13,533:533.212900162 ubuntuone-login Access to Ubuntu One was denied.

same problem, lucid 64 updated to 30/3/2010

Few observations

(1) Still on same version of ubuntuone-client so still experiencing problems
(2) on registration the u1 server and keyring show one token, while the log shows another
(3) I'm using both Lucid and Karmic systems simultaneously. Is this part of the problem?

current log from today shows:
2010-03-30 10:14:03,978:978.184938431 ubuntuone-login Starting Ubuntu One login manager version 1.1.4
2010-03-30 10:14:51,880:880.223035812 UbuntuOne.OAuthDesktop.auth Token was not successfully retrieved: data was 'Invalid request token: rZf1jRnvX0qPjKZP0WLr'
2010-03-30 10:14:51,892:892.01593399 UbuntuOne.OAuthDesktop.auth Failed to get access token.
2010-03-30 10:14:51,901:901.221990585 ubuntuone-login Invalid request token: rZf1jRnvX0qPjKZP0WLr
2010-03-30 10:14:52,253:253.603935242 ubuntuone-login Access to Ubuntu One was denied.

While U1 Server and Key ring tool both show token is:
MkV0QmK2MkZdhsMfbz27

I guess the other data point is that if I check the box in evolution to keep a copy of the contacts locally that the evolution data server pegs the cpu, never lets go, and I still never get contacts here.

I'm getting the same problem as Paul in comment #8. My seahorse entry and UbuntuOne account management entry match up, but the oauth-login log gives a different token which is invalid.

This laptop was do-release-upgraded from Karmic, however I have managed to add a desktop to my Ubuntu One account which was installed straight into Lucid Beta 1 and is working (as in Ubuntu One contains a couple of test files from this desktop).

I just tried to follow the instructions in Ubuntu One FAQ#778 (https://answers.edge.launchpad.net/ubuntuone-client/+faq/778) and I am unable to reinstall Ubuntu One due to a broken dependency.

ubuntuone-client-gnome 1.1.4-0ubuntu1 depends on ubuntuone-client =1.1.4-0ubuntu1, however only ubuntuone-client 1.1.90-0ubuntu1 is available. My apt sources are up to date as of right now. Could this be part of the problem?

I tried the reinstall and didn't have any dependency problems, but I ended up back at 1.1.90-0ubuntu1. I had done an apt-get update prior and also run all updates. No change in behavior.

Are you using Lucid or Karmic? I'm on Lucid Beta 1 with all the updates. Just done another aptitude update when I got home from the office, and the dependency is still broken meaning that I can't reinstall Ubuntu One on this Lucid machine.

Can't figure out how to attach multiple files to one comment...

I think, having just looked at packages.ubuntu.com this situation is "normal" right now, it reflects what is present in the archive. I guess I'm just waiting for ubuntuone-client to be built and uploaded and then the dependency will be OK again.

I'm on Lucid with all updates in. It doesn't look like you are up-to-date as the 1.1.90 version should be the latest. Have a look below.

Index of ftp://ftp.ubuntu.com/ubuntu/pool/main/u/ubuntuone-client/

Up to higher level directory

   Name
    Size
    Last Modified

 File:python-ubuntuone-client_1.0.2-0ubuntu1_all.deb
  126 KB
  10/19/2009
  06:05:00 PM

 File:python-ubuntuone-client_1.0.3-0ubuntu1_all.deb
  128 KB
  12/21/2009
  07:04:00 PM

 File:python-ubuntuone-client_1.1.4-0ubuntu1_all.deb
  143 KB
  03/11/2010
  01:05:00 AM

 File:python-ubuntuone-client_1.1.90-0ubuntu1_all.deb
  145 KB
  04/01/2010
  08:05:00 AM

 File:ubuntuone-client-gnome_1.0.2-0ubuntu1_amd64.deb
  87 KB
  10/19/2009
  05:05:00 PM

 File:ubuntuone-client-gnome_1.0.2-0ubuntu1_i386.deb
  78 KB
  10/19/2009
  06:05:00 PM

 File:ubuntuone-client-gnome_1.0.3-0ubuntu1_amd64.deb
  88 KB
  12/21/2009
  08:04:00 PM

 File:ubuntuone-client-gnome_1.0.3-0ubuntu1_i386.deb
  79 KB
  12/21/2009
  07:04:00 PM

 File:ubuntuone-client-gnome_1.1.4-0ubuntu1_amd64.deb
  101 KB
  03/11/2010
  07:11:00 AM

 File:ubuntuone-client-gnome_1.1.4-0ubuntu1_i386.deb
  80 KB
  03/11/2010
  01:05:00 AM

 File:ubuntuone-client-gnome_1.1.90-0ubuntu1_i386.deb
  85 KB
  04/01/2010
  08:05:00 AM

From what I can tell, the package has been built for i386 and armel but not x64. Are you running i386?

Yes, my broken system is a Netbook running Lucid. My working systems include an x64 desktop running Karmic at 1.0.3-0ubuntu1 and an i386 laptop running 1.0.3-0ubuntu1

Better today. Problem appears gone but the log files do not agree. I performed complete reset including reset on desktop couch and with the 1.1.91-0ubuntu1 package I have contacts again. the error message in oauth-login.log still shows but it clearly is connecting and synchronizing since both my ~/.local/share/desktop-couch directory and Evolution now show actual contacts and the count now matches my other systems. I did not see release notes on the 1.1.91 that would indicate that this solved the problem. I'm fine to live with the error message in oauth-login.log since it doesn't ultimately seem to be affecting me anymore and doesn't reoccur.

ubuntuone-client (1.1.91-0ubuntu1) lucid; urgency=low

  * New upstream release.
    - Fix to avoid AttributeError on exit (LP: #553318)
    - Fix typo and string change in prefs app (LP: #553324)
    - Add missing autostart files to packages (LP: #534707)

 -- Rodney Dawes <email address hidden> Thu, 01 Apr 2010 16:17:17 -0400

ubuntuone-client:
  Installed: 1.1.91-0ubuntu1
  Candidate: 1.1.91-0ubuntu1
  Version table:
 *** 1.1.91-0ubuntu1 0
        500 http://archive.ubuntu.com/ubuntu/ lucid/main Packages
        100 /var/lib/dpkg/status

paul@nettop:~/.cache/ubuntuone/log$ cat syncdaemon-exceptions.log
2010-04-07 09:54:04,399 - dbus.connection - ERROR - Exception in handler for D-Bus signal:
Traceback (most recent call last):
  File "/usr/lib/pymodules/python2.6/dbus/connection.py", line 214, in maybe_handle_message
    self._handler(*args, **kwargs)
  File "/usr/bin/ubuntuone-preferences", line 1067, in got_newcredentials
    self.present()
  File "/usr/bin/ubuntuone-preferences", line 1062, in present
    if self.dialog.visible:
AttributeError: 'UbuntuOneDialog' object has no attribute 'visible'
2010-04-07 09:54:05,210 - ubuntuone-preferences - ERROR - [Failure instance: Traceback (failure with no frames): <class 'dbus.exceptions.DBusException'>: org.freedesktop.DBus.Python.KeyError: Traceback (most recent call last):
  File "/usr/lib/pymodules/python2.6/dbus/service.py", line 702, in _message_cb
    retval = candidate_method(self, *args, **keywords)
  File "/usr/lib/python2.6/dist-packages/ubuntuone/syncdaemon/dbus_interface.py", line 1294, in get_info
    mdobj = self.fs.get_by_path(path.encode('utf-8'))
  File "/usr/lib/python2.6/dist-packages/ubuntuone/syncdaemon/filesystem_manager.py", line 549, in get_by_path
    mdid = self._idx_path[path]
KeyError: '/home/paul/.ubuntuone/Purchased from Ubuntu One'

paul@nettop:~/.cache/ubuntuone/log$ cat oauth-login.log
2010-04-07 09:40:06,740:740.748882294 ubuntuone-login Starting Ubuntu One login manager version 1.1.91
2010-04-07 09:41:58,896:896.936893463 UbuntuOne.OAuthDesktop.auth Token was not successfully retrieved: data was 'Invalid request token: 0HxcCnL2Ls0D3rWPx3CZ'
2010-04-07 09:41:58,898:898.395061493 UbuntuOne.OAuthDesktop.auth Failed to get access token.
2010-04-07 09:41:58,908:908.283948898 ubuntuone-login Invalid request token: 0HxcCnL2Ls0D3rWPx3CZ
2010-04-07 09:41:59,079:79.9880027771 ubuntuone-login Access to Ubuntu One was denied.
2010-04-07 09:42:44,722:722.321033478 ubuntuone-login Starting Ubuntu One login manager version 1....

I'm also Unable to connect - Lucid Beta 2, i386, updates current to Apr 15. I attempted to renew my login per the instructions here: https://wiki.ubuntu.com/UbuntuOne/Bugs. I also did an uninstall and reinstall of Ubuntu One (including config files).

My oauth-login.log:

2010-04-15 19:49:17,894:894.18888092 ubuntuone-login Starting Ubuntu One login manager version 1.1.91
2010-04-15 19:49:44,137:137.739896774 UbuntuOne.OAuthDesktop.auth Token was not successfully retrieved: data was 'Invalid request token: Kd99rlxVpc9P9g0LNZVg'
2010-04-15 19:49:44,138:138.653993607 UbuntuOne.OAuthDesktop.auth Failed to get access token.
2010-04-15 19:49:44,141:141.441106796 ubuntuone-login Invalid request token: Kd99rlxVpc9P9g0LNZVg
2010-04-15 19:49:44,187:187.727928162 ubuntuone-login Access to Ubuntu One was denied.
2010-04-15 20:00:47,234:234.772920609 ubuntuone-login Starting Ubuntu One login manager version 1.1.91
2010-04-15 20:01:31,897:897.708892822 UbuntuOne.OAuthDesktop.auth Token was not successfully retrieved: data was 'Invalid request token: 7RSzp0XtfRR5SPDqw2NK'
2010-04-15 20:01:31,899:899.244070053 UbuntuOne.OAuthDesktop.auth Failed to get access token.
2010-04-15 20:01:31,902:902.945995331 ubuntuone-login Invalid request token: 7RSzp0XtfRR5SPDqw2NK
2010-04-15 20:01:31,949:949.233055115 ubuntuone-login Access to Ubuntu One was denied.

Problem still persists for released version of 10.04 and ubuntuone-client 1.2.1...

Description: Ubuntu lucid (release)
Release: 10.04

Package: ubuntuone-client
Status: install ok installed
Priority: optional
Section: net
Installed-Size: 476
Maintainer: Ubuntu MOTU Developers <email address hidden>
Architecture: all
Version: 1.2.1-0ubuntu1

On my 3 ubuntu lucid computers one is completely hosed with the posted errors. Tryin uninstall with purge and reinstall of the related packages, clean up seahorse, clean up the computers in the account.
If a computer a fresh added to the account i see this.

eric@calliope:~$ u1sync --authorize
Traceback (most recent call last):
  File "/usr/lib/python2.6/dist-packages/twisted/protocols/basic.py", line 251, in dataReceived
    why = self.lineReceived(line)
  File "/usr/lib/python2.6/dist-packages/twisted/web/http.py", line 1573, in lineReceived
    self.allContentReceived()
  File "/usr/lib/python2.6/dist-packages/twisted/web/http.py", line 1641, in allContentReceived
    req.requestReceived(command, path, version)
  File "/usr/lib/python2.6/dist-packages/twisted/web/http.py", line 807, in requestReceived
    self.process()
--- <exception caught here> ---
  File "/usr/lib/python2.6/dist-packages/twisted/web/server.py", line 125, in process
    self.render(resrc)
  File "/usr/lib/python2.6/dist-packages/twisted/web/server.py", line 132, in render
    body = resrc.render(self)
  File "/usr/lib/python2.6/dist-packages/twisted/web/resource.py", line 210, in render
    return m(request)
  File "/usr/lib/python2.6/dist-packages/ubuntuone/oauthdesktop/auth.py", line 466, in render_GET
    self.retrieve_function(store=self.store_yes_no, verifier=verifier)
  File "/usr/lib/python2.6/dist-packages/ubuntuone/oauthdesktop/auth.py", line 396, in retrieve_access_token
    access_token = self.make_token_request(oauth_request)
  File "/usr/lib/python2.6/dist-packages/ubuntuone/oauthdesktop/auth.py", line 261, in make_token_request
    self._forward_error_callback(error)
  File "/usr/lib/python2.6/dist-packages/ubuntuone/oauthdesktop/auth.py", line 160, in _forward_error_callback
    raise error
exceptions.Exception: Invalid request token: Xx0253vgCPH5ttRh4BGH
Authorized.

New computers appears in the account but shows different tokens all the time.

i have rarely seen before such a buggy application like ubuntuone, sorry.

On Mon, 2010-05-03 at 12:25 +0000, hagen-cool wrote:
> i have rarely seen before such a buggy application like ubuntuone,
> sorry.

Do you have some valid metrics to make such a statement? As far as I can
see, you haven't reported any bugs against Ubuntu One (or any other
project or package for that matter), and your only activity is this
comment.

Are you experiencing this specific issue yourself? If not, why are
posting such a comment in this report? If you're experiencing an issue,
please file a new bug by running "ubuntu-bug ubuntuone-client" so that
we can determine what your specific issues are, and resolve them.
Thanks.

Setting this to confirmed, since i got the same by using ubuntuone.oauthdesktop directly for bug 575937.

Tried here too. The same problem. God Google Chrome default browser but did try with Firefox too.

$ u1sync --authorize
Ve stávající relaci prohlížeče bylo vytvořeno nové okno.
Traceback (most recent call last):
  File "/usr/lib/python2.6/dist-packages/twisted/protocols/basic.py", line 251, in dataReceived
    why = self.lineReceived(line)
  File "/usr/lib/python2.6/dist-packages/twisted/web/http.py", line 1573, in lineReceived
    self.allContentReceived()
  File "/usr/lib/python2.6/dist-packages/twisted/web/http.py", line 1641, in allContentReceived
    req.requestReceived(command, path, version)
  File "/usr/lib/python2.6/dist-packages/twisted/web/http.py", line 807, in requestReceived
    self.process()
--- <exception caught here> ---
  File "/usr/lib/python2.6/dist-packages/twisted/web/server.py", line 125, in process
    self.render(resrc)
  File "/usr/lib/python2.6/dist-packages/twisted/web/server.py", line 132, in render
    body = resrc.render(self)
  File "/usr/lib/python2.6/dist-packages/twisted/web/resource.py", line 210, in render
    return m(request)
  File "/usr/lib/python2.6/dist-packages/ubuntuone/oauthdesktop/auth.py", line 466, in render_GET
    self.retrieve_function(store=self.store_yes_no, verifier=verifier)
  File "/usr/lib/python2.6/dist-packages/ubuntuone/oauthdesktop/auth.py", line 396, in retrieve_access_token
    access_token = self.make_token_request(oauth_request)
  File "/usr/lib/python2.6/dist-packages/ubuntuone/oauthdesktop/auth.py", line 261, in make_token_request
    self._forward_error_callback(error)
  File "/usr/lib/python2.6/dist-packages/ubuntuone/oauthdesktop/auth.py", line 160, in _forward_error_callback
    raise error
exceptions.Exception: Invalid request token: T26pzSMDkm2ct35rwxX6
Authorized.

I am having the same issue. I havn't been able to sync for months now. Got all the latest updates, the works... nothing seems to go backward and forward. Real shame.

Andy

P.S. here is a zip of all 4 of my log files for the Ubuntu Client. I can't make any sense of it. If anyone can point me in the right direction, that'd be great. I have tried:

Remove all the packages for ubuntu-one, removing the token, deleting the caches, then reinstalling, re-authing - but that didn't work. Any other ideas? I've even done a complete re-install... no-idea why this doesn't work!

Andy

Sorry, this is the compress folder I was supposed to upload before.

Hope someone can make sense of it!

I have tried to resync with the command above several times and after reboot and system update, it started working. I have no clue why this works now but AFAIK no u1 debs were updated during my run.

Having the same problem. Today found and followed instructions in #4. No success. Here are the files requested at bottom of that post. (contents of oauth-login.log here- last entry after doing #4 steps.):

2010-05-17 18:24:01,701:701.800107956 ubuntuone-login Starting Ubuntu One login manager version 1.2.1
2010-05-17 18:25:30,447:447.200059891 UbuntuOne.OAuthDesktop.auth Token was not successfully retrieved: data was 'Invalid request token: rf8KJ4Xg7KkDrqHDmxHs'
2010-05-17 18:25:30,448:448.676109314 UbuntuOne.OAuthDesktop.auth Failed to get access token.
2010-05-17 18:25:30,458:458.153963089 ubuntuone-login Invalid request token: rf8KJ4Xg7KkDrqHDmxHs
2010-05-17 18:25:30,647:647.912979126 ubuntuone-login Access to Ubuntu One was denied.
2010-05-17 18:26:32,429:429.891109467 ubuntuone-login Starting Ubuntu One login manager version 1.2.1
2010-05-29 15:12:47,721:721.846103668 ubuntuone-login Starting Ubuntu One login manager version 1.2.1
2010-05-29 15:22:10,462:462.244033813 UbuntuOne.OAuthDesktop.auth Token was not successfully retrieved: data was 'Invalid request token: jHCgppQSVHDMpFGS2Kw5'
2010-05-29 15:22:10,463:463.766098022 UbuntuOne.OAuthDesktop.auth Failed to get access token.
2010-05-29 15:22:10,473:473.005056381 ubuntuone-login Invalid request token: jHCgppQSVHDMpFGS2Kw5
2010-05-29 15:22:10,592:592.071056366 ubuntuone-login Access to Ubuntu One was denied.
2010-06-05 14:48:14,542:542.323112488 ubuntuone-login Starting Ubuntu One login manager version 1.2.1
2010-06-05 15:03:56,540:540.910005569 UbuntuOne.OAuthDesktop.auth Token was not successfully retrieved: data was 'Invalid request token: Rnf3K88KlSlfXbcp1zmg'
2010-06-05 15:03:56,543:543.653964996 UbuntuOne.OAuthDesktop.auth Failed to get access token.
2010-06-05 15:03:56,550:550.955057144 ubuntuone-login Invalid request token: Rnf3K88KlSlfXbcp1zmg
2010-06-05 15:03:56,676:676.661968231 ubuntuone-login Access to Ubuntu One was denied.

I have the same problem on Lucid 10.04.1 updated and ubuntuone-client 1.2.2-0ubuntu2.

Rarely happens that after doing #4 , the token in the add machine page (9VTQjp...) is the same that appears in .cache/ubuntuone/log/u1-prefs.log and .cache/ubuntuone/log/oauth-login.log (with log_level = DEBUG in .config/ubuntuone/syncdaemon.conf) but the token saved in seahorse (VqBZx7...) is totally different and the saved in https://one.ubuntu.com/account/machines/ is totally different than the others (fM8w4d...).

is a 'translate' token problem ? a seahorse problem ?

how could I update ubuntuone-client to the latest version (1.4.4.1) of Maverick ? would it help ?

I have experienced the same problem as well. I am following instructions both on this page as well as on "https://wiki.ubuntu.com/UbuntuOne/FAQ/HowDoIAddMyComputer"

I will attach my logs here.

I experience the same issue on one machine running Lucid. I followed the reinstall procedure, but it still fails on OAuth. Interestingly, however, on a different machine also running Lucid, I did not have any issues.

I have the same problem on Lucid 10.04.
I attached a screenshot of the page I see when I try to "add my computer" at the website of UbuntuONE. I can make no sense of it, I hope it helps someone who can :)

I have the same problem on Lucid 10.04

Ubuntu 10.04 (Lucid) is no longer supported on the desktop. This bug will not be fixed, and the code where it occurs is no longer present in modern versions of Ubuntu One. Please upgrade to a newer (12.04 LTS at least) version of Ubuntu.