upgraded from ubuntu 9.04 to 9.10, file can't sync

johan,
Thank you for taking the time to report this bug and helping to make Ubuntu better. Sorry you are having problems with Ubuntu One. It looks like you are still running Ubuntu One from Jaunty. To fix this open a Terminal (Applications > Accesories > Terminal) and run the following:

sudo apt-get update && sudo apt-get upgrade

If you have not ran an update since you moved to Karmic you might have quite a few other packages that will update as well. After the update you will need to quit and then restart your Ubuntu One Client.

This particular bug has already been reported and is a duplicate of bug 462828, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.

thank you,
duanedesign

johan,
After some input by a fellow community member I am going to have to revise my above recommendations. When upgrading from Jaunty to Karmic your Software Sources List was replaced by a default Karmic Sources List. This is why the client did not update. Right before karmic was released, a version bump was performed from 1.0 to 1.1 for ppa; Those who installed jaunty ppa packages, got 1.1 version. After update to Karmic, the upgrade system ignored ubuntuone packages, since base system contained 1.0-something and the ppa version was 1.1.You will need to purge the ubuntuone-client and reinstall it.

1. Quit the Ubuntu One client

2. Open a Terminal (Applications > Accessories > Terminal) and run the following commands one at a time:
sudo rm -rf ~/.local/share/ubuntuone
rm -rf ~/.cache/ubuntuone
rm -rf ~/.config/ubuntuone
mv ~/Ubuntu\ One/ ~/Ubuntu\ One_old/

3.Open Applications->Accessories->Passwords and Encryption Keys, go to the Passwords tab, click the triangle next to the folder to show its contents, right-click on 'UbuntuOne token' and select Delete

4. Go back to the Terminal and run the following:
 sudo apt-get purge ubuntuone-client* python-ubuntuone-storage*

5. Open System > Administration > Software Sources select the Updates Tab and check the box next to 'Pre released updates (karmic proposed)'. Select Close and click reload if it prompts you to. When that is done you can click the X button to close the Software Sources window.

6. Go back to the Terminal and run the following:
 sudo apt-get update && sudo apt-get install ubuntuone-client* python-ubuntuone-storage*

7. Open Applications->Internet->Ubuntu One and you should have to add your computer via the web page that comes up once you login to Ubuntu One

****And, finally, to ensure your account is working properly, do the following:

8. Put a small text file in the newly created ~/Ubuntu One/ directory and make sure that syncs correctly, if not, please report a bug by right-clicking on the Ubuntu One applet in the top panel and selecting "Report a Problem"
9. If all goes well this far, move the files and folders from ~/Ubuntu One_old/ to ~/Ubuntu One/ and the sync should happen

if you need any help with this let me know.
thank you,
duanedesign

thanks a lot duane.
it's working now.

duanedesign wrote:
> *** This bug is a duplicate of bug 462828 ***
> https://bugs.launchpad.net/bugs/462828
>
> johan,
> After some input by a fellow community member I am going to have to revise my above recommendations. When upgrading from Jaunty to Karmic your Software Sources List was replaced by a default Karmic Sources List. This is why the client did not update. Right before karmic was released, a version bump was performed from 1.0 to 1.1 for ppa; Those who installed jaunty ppa packages, got 1.1 version. After update to Karmic, the upgrade system ignored ubuntuone packages, since base system contained 1.0-something and the ppa version was 1.1.You will need to purge the ubuntuone-client and reinstall it.
>
> 1. Quit the Ubuntu One client
>
> 2. Open a Terminal (Applications > Accessories > Terminal) and run the following commands one at a time:
> sudo rm -rf ~/.local/share/ubuntuone
> rm -rf ~/.cache/ubuntuone
> rm -rf ~/.config/ubuntuone
> mv ~/Ubuntu\ One/ ~/Ubuntu\ One_old/
>
> 3.Open Applications->Accessories->Passwords and Encryption Keys, go to
> the Passwords tab, click the triangle next to the folder to show its
> contents, right-click on 'UbuntuOne token' and select Delete
>
> 4. Go back to the Terminal and run the following:
> sudo apt-get purge ubuntuone-client* python-ubuntuone-storage*
>
> 5. Open System > Administration > Software Sources select the Updates
> Tab and check the box next to 'Pre released updates (karmic proposed)'.
> Select Close and click reload if it prompts you to. When that is done
> you can click the X button to close the Software Sources window.
>
> 6. Go back to the Terminal and run the following:
> sudo apt-get update && sudo apt-get install ubuntuone-client* python-ubuntuone-storage*
>
> 7. Open Applications->Internet->Ubuntu One and you should have to add
> your computer via the web page that comes up once you login to Ubuntu
> One
>
> ****And, finally, to ensure your account is working properly, do the
> following:
>
> 8. Put a small text file in the newly created ~/Ubuntu One/ directory and make sure that syncs correctly, if not, please report a bug by right-clicking on the Ubuntu One applet in the top panel and selecting "Report a Problem"
> 9. If all goes well this far, move the files and folders from ~/Ubuntu One_old/ to ~/Ubuntu One/ and the sync should happen
>
> if you need any help with this let me know.
> thank you,
> duanedesign
>
>