Ubuntu one crash at login
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
ubuntuone-client (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned |
Bug Description
Binary package hint: ubuntuone-client
Ubuntu One just crashes after login, and it's not connecting.
Can be related to Dropbox and VirtualBox as it seems to fail when these applications are installed.
ProblemType: Bug
.home.carlos.
[ubuntuone]
connected = True
connect = 0
show_applet = 0
bookmarked = True
Architecture: i386
CheckboxSubmission: 9e48bc4f97e067b
CheckboxSystem: d00f84de8a55581
Date: Wed Mar 3 21:56:35 2010
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Package: ubuntuone-client 1.0.3-0ubuntu1
PackageArchitec
ProcEnviron:
LANG=es_ES.utf8
SHELL=/bin/bash
ProcVersionSign
SourcePackage: ubuntuone-client
Uname: Linux 2.6.31-19-generic i686
Carlos,
Sorry to hear you are having problems with Ubuntu One. looking at your logs it looks like you hava a newer version of metadata on your computer. Did you install the trunk version of Ubuntu One then go back to the stable version in the repository?
To fix this you need to repopulate your metadata with the version currently in use by your version of Ubuntu One. If you have anything of great importance in your Ubuntu One folder you you might want to back it up before proceeding (never can be too safe)
1. Quit the Ubuntu One client. From the applet select Quit. Then open a Terminal (Applications > Accesories > Terminal) and run the following to quit the syncdaemon.
u1sdtool -q
2. Delete the old metadata. In a Terminal run.
rm -rf ~/.local/ share/ubuntuone
3. Start Ubuntu One as you normally would Applications > Internet > Ubuntu One
It'll run for a bit as it recreates the metadata. After awhile copy in a small file to see if it syncs. If this is unsuccessful please come back here and change the 'Status' of this bug back to 'New' and attach the following logs to this bug: ~/.cache/ ubuntuone/ log/syncdaemon. log & ~/.cache/ ubuntuone/ log/syncdaemon- exceptions. log
thank you,
duanedesign