Ubuntu
xserver-xorg-video-intel package

System Freeze/Pause waiting for something

Bug #539507 reported by Patrice Vetsel on 2010-03-16

This bug affects 3 people

Affects		Status	Importance	Assigned to	Milestone
	xserver-xorg-video-intel (Ubuntu)	Fix Released	High	Unassigned

Bug Description

Binary package hint: plymouth

During the boot I have a first freeze on ubuntu logo.

I boot on a dongle with desktop amd64 or i386 or netbook 20100316 iso burnt on it.

System waiting for something. I just have background and X cursor that I can move but nothing else.

To pass it I switch to Ctrl+Alt+F1 and come back to Alt-F7

Exactly when I switch to Ctrl+Alt+F1, the DD LED Activity power on (I suppose X session continue to gdm)

So, I access gdm, enter login+ pass and got a new freeze.

Make another switch to Ctrl+Alt+F1 and come back to Alt-F7 and freeze disapear and gnome is ready.

ProblemType: Bug
Architecture: i386
Date: Tue Mar 16 11:58:50 2010
DistroRelease: Ubuntu 10.04
InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Beta i386 (20100315)
MachineType: Packard Bell DOTMU
Package: plymouth 0.8.0~-14
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-16-generic root=UUID=cd3b5085-befb-4589-b6b6-fc9c1729ebd0 ro quiet splash
ProcEnviron:
LANG=fr_FR.utf8
SHELL=/bin/bash
ProcFB:
0 inteldrmfb
1 VGA16 VGA
ProcVersionSignature: Ubuntu 2.6.32-16.25-generic
SourcePackage: plymouth
Uname: Linux 2.6.32-16-generic i686
dmi.bios.date: 09/08/2009
dmi.bios.vendor: INSYDE
dmi.bios.version: v0.3117
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: Base Board Product Name
dmi.board.vendor: Packard Bell
dmi.board.version: Base Board Version
dmi.chassis.type: 1
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnINSYDE:bvrv0.3117:bd09/08/2009:svnPackardBell:pnDOTMU:pvrv0.3117:rvnPackardBell:rnBaseBoardProductName:rvrBaseBoardVersion:cvnChassisManufacturer:ct1:cvrChassisVersion:
dmi.product.name: DOTMU
dmi.product.version: v0.3117
dmi.sys.vendor: Packard Bell

My notebook is very similar as the Acer Timeline 1810T

---
Architecture: i386
DistroRelease: Ubuntu 10.04
DkmsStatus: Error: [Errno 2] Aucun fichier ou dossier de ce type
InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Beta i386 (20100315)
MachineType: Packard Bell DOTMU
Package: xorg 1:7.5+3ubuntu1
PackageArchitecture: i386
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-16-generic root=UUID=cd3b5085-befb-4589-b6b6-fc9c1729ebd0 ro quiet splash
ProcEnviron:
LANG=fr_FR.utf8
SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-16.25-generic
Tags: lucid lucid
Uname: Linux 2.6.32-16-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 09/08/2009
dmi.bios.vendor: INSYDE
dmi.bios.version: v0.3117
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: Base Board Product Name
dmi.board.vendor: Packard Bell
dmi.board.version: Base Board Version
dmi.chassis.type: 1
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnINSYDE:bvrv0.3117:bd09/08/2009:svnPackardBell:pnDOTMU:pvrv0.3117:rvnPackardBell:rnBaseBoardProductName:rvrBaseBoardVersion:cvnChassisManufacturer:ct1:cvrChassisVersion:
dmi.product.name: DOTMU
dmi.product.version: v0.3117
dmi.sys.vendor: Packard Bell
glxinfo: Error: [Errno 2] Aucun fichier ou dossier de ce type
system:
distro: Ubuntu
codename: lucid
architecture: i686
kernel: 2.6.32-16-generic

See original description

Tags:

Revision history for this message

Patrice Vetsel (vetsel-patrice) wrote on 2010-03-16:

BootDmesg.txt Edit (40.5 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (4.5 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (2.3 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (10.5 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (440 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (710 bytes, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (1.1 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (2.5 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (103.8 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (229.3 KiB, text/plain; charset="utf-8")

Revision history for this message

Patrice Vetsel (vetsel-patrice) wrote on 2010-03-16:

Vidéo Edit (6.4 MiB, application/octet-stream)

Vidéo

Changed in plymouth (Ubuntu):
importance:	Undecided → High

Ubuntu QA Website (ubuntuqa) on 2010-03-16

tags:

added: iso-testing

Revision history for this message

Erick Brunzell (lbsolost) wrote on 2010-03-16:

Patrice I could not see the screen very well in the video but wonder if what I'm seeing is similar. Upon completing installation and booting into the new install instead of going to GDM I'm presented with a text login, so I enter username + password which takes me to a command prompt, eg: lance@lance-desktop:~$.

Thereafter I can not startx, I didn't try Ctrl+Alt+F1 or Alt-F7, but if I then remove plymouth (apt-get purge plymouth) and sudo reboot I can then boot fine (of course with no quiet splash). Is this similar to what you're seeing?

Revision history for this message

Patrice Vetsel (vetsel-patrice) wrote on 2010-03-16:

@Erick : seem's to be another bug, so please fill a new bug report.

Revision history for this message

Erick Brunzell (lbsolost) wrote on 2010-03-16:

Thank you.

Patrice Vetsel (vetsel-patrice) on 2010-03-16

description:

updated

Revision history for this message

Scott James Remnant (Canonical) (canonical-scott) wrote on 2010-03-16:

It sounds very strange that your first freeze isn't until the X server has started.

Could you verify something for me; when you get that first freeze with the mouse cursor, and switch to VT1 with Ctrl+Alt+F1 - could you not switch back. Instead login to the text console and run "status plymouth" - providing the output to this bug

Thanks!

Changed in plymouth (Ubuntu):
status:	New → Incomplete

Revision history for this message

Patrice Vetsel (vetsel-patrice) wrote on 2010-03-16:

I have :
plymouth stop/waiting

Revision history for this message

Scott James Remnant (Canonical) (canonical-scott) wrote on 2010-03-17:

Ok, this is definitely not a plymouth issue then. I'm going to reassign to the X server for now

affects:

plymouth (Ubuntu) → xorg-server (Ubuntu)

Revision history for this message

Robert Hooker (sarvatt) wrote on 2010-03-17:

Can you please run apport-collect 539507 after reproducing this to attach the logs we need now that its retargeted to xorg-server?

Revision history for this message

Patrice Vetsel (vetsel-patrice) wrote on 2010-03-17:

#10

@Robert : indeed

Revision history for this message

Patrice Vetsel (vetsel-patrice) wrote on 2010-03-17:

#11

I can't do apport-collect because "Package xorg-server not installed and no hook available, ignoring"

Revision history for this message

Steve Langasek (vorlon) wrote on 2010-03-18:

#12

Just to be sure, is this still reproducible with the 20100318 image?

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Patrice Vetsel (vetsel-patrice) wrote on 2010-03-18:

#13

@Steve : yes it's reproductible with 20100318 desktop i386

Revision history for this message

Robert Hooker (sarvatt) wrote on 2010-03-19:

#14

Hmm, mind trying this one?

apport-collect -p xorg 538507

Patrice Vetsel (vetsel-patrice) on 2010-03-19

affects:	xorg-server (Ubuntu) → xorg (Ubuntu)
tags:	added: apport-collected

Revision history for this message

Patrice Vetsel (vetsel-patrice) wrote on 2010-03-19:

#15

@Robert : that's not working. So I'v affected "xorg" to this bug and tried to "apport-collect 539507" but apport-collect crash :(

I will retry later.

Patrice Vetsel (vetsel-patrice) on 2010-03-19

description:

updated

Revision history for this message

Patrice Vetsel (vetsel-patrice) wrote on 2010-03-19: BootDmesg.txt

#16

BootDmesg.txt Edit (40.4 KiB, text/plain)

apport information

description:

updated

Revision history for this message

Patrice Vetsel (vetsel-patrice) wrote on 2010-03-19: CurrentDmesg.txt

#17

CurrentDmesg.txt Edit (4.6 KiB, text/plain)

apport information

Revision history for this message

Patrice Vetsel (vetsel-patrice) wrote on 2010-03-19: Dependencies.txt

#18

Dependencies.txt Edit (4.5 KiB, text/plain)

apport information

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Patrice Vetsel (vetsel-patrice) wrote on 2010-03-19: GdmLog.txt

#19

GdmLog.txt Edit (94.8 KiB, text/plain)

apport information

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Patrice Vetsel (vetsel-patrice) wrote on 2010-03-19: GdmLog1.txt

#20

GdmLog1.txt Edit (169.6 KiB, text/plain)

apport information

Revision history for this message

Patrice Vetsel (vetsel-patrice) wrote on 2010-03-19: GdmLog2.txt

#21

GdmLog2.txt Edit (95.4 KiB, text/plain)

apport information

Revision history for this message

Patrice Vetsel (vetsel-patrice) wrote on 2010-03-19: Lspci.txt

#22

Lspci.txt Edit (10.5 KiB, text/plain)

apport information

Revision history for this message

Patrice Vetsel (vetsel-patrice) wrote on 2010-03-19: Lsusb.txt

#23

Lsusb.txt Edit (440 bytes, text/plain)

apport information

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Patrice Vetsel (vetsel-patrice) wrote on 2010-03-19: PciDisplay.txt

#24

PciDisplay.txt Edit (1.2 KiB, text/plain)

apport information

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Patrice Vetsel (vetsel-patrice) wrote on 2010-03-19: ProcCpuinfo.txt

#25

ProcCpuinfo.txt Edit (710 bytes, text/plain)

apport information

Revision history for this message

Patrice Vetsel (vetsel-patrice) wrote on 2010-03-19: ProcInterrupts.txt

#26

ProcInterrupts.txt Edit (1.1 KiB, text/plain)

apport information

Revision history for this message

Patrice Vetsel (vetsel-patrice) wrote on 2010-03-19: ProcModules.txt

#27

ProcModules.txt Edit (2.5 KiB, text/plain)

apport information

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Patrice Vetsel (vetsel-patrice) wrote on 2010-03-19: RelatedPackageVersions.txt

#28

RelatedPackageVersions.txt Edit (232 bytes, text/plain)

apport information

Revision history for this message

Patrice Vetsel (vetsel-patrice) wrote on 2010-03-19: UdevDb.txt

#29

UdevDb.txt Edit (103.8 KiB, text/plain)

apport information

Revision history for this message

Patrice Vetsel (vetsel-patrice) wrote on 2010-03-19: UdevLog.txt

#30

UdevLog.txt Edit (229.3 KiB, text/plain)

apport information

Revision history for this message

Patrice Vetsel (vetsel-patrice) wrote on 2010-03-19: XorgLog.txt

#31

XorgLog.txt Edit (108.7 KiB, text/plain)

apport information

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Patrice Vetsel (vetsel-patrice) wrote on 2010-03-19: XorgLogOld.txt

#32

XorgLogOld.txt Edit (201.1 KiB, text/plain)

apport information

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Patrice Vetsel (vetsel-patrice) wrote on 2010-03-19: Xrandr.txt

#33

Xrandr.txt Edit (3.6 KiB, text/plain)

apport information

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Patrice Vetsel (vetsel-patrice) wrote on 2010-03-19: setxkbmap.txt

#34

setxkbmap.txt Edit (238 bytes, text/plain)

apport information

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Patrice Vetsel (vetsel-patrice) wrote on 2010-03-19: xdpyinfo.txt

#35

xdpyinfo.txt Edit (19.1 KiB, text/plain)

apport information

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Patrice Vetsel (vetsel-patrice) wrote on 2010-03-19: xkbcomp.txt

#36

xkbcomp.txt Edit (48.5 KiB, text/plain)

apport information

Patrice Vetsel (vetsel-patrice) on 2010-03-19

Changed in xorg (Ubuntu):
status:	Incomplete → Confirmed

Revision history for this message

Patrice Vetsel (vetsel-patrice) wrote on 2010-03-29:

#37

I can confirm it again on a fresh daily iso 20100329

Revision history for this message

Daniele Castrovilli (danielestrife) wrote on 2010-03-30:

#38

I have a similar problem , but with a video card : Ati Radeon x1100 , i don't know if is a driver problem.

I hope this can help, good work

Bryce Harrington (bryce) on 2010-04-01

affects:

xorg (Ubuntu) → xserver-xorg-video-intel (Ubuntu)

Revision history for this message

Patrice Vetsel (vetsel-patrice) wrote on 2010-04-01:

#39

@Bryce : do you want more specific informations from my netbook and from the xserver-xorg-video-intel package ? Do you want that I do some specific manipulation (boot parameters ?!) to try to identify problem ?

Revision history for this message

Patrice Vetsel (vetsel-patrice) wrote on 2010-04-02:

#40

Don't know exactly when, or wich package solved this bug. But today, with daily iso 20100402, bug is gone. Thanks to all.

Changed in xserver-xorg-video-intel (Ubuntu):
status:	Confirmed → Fix Released

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Ubuntuxserver-xorg-video-intel package

System Freeze/Pause waiting for something

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xserver-xorg-video-intel package