New support ticket email doesn't include package name
Bug #57094 reported by
Dean Sas
| Affects | Status | Importance | Assigned to | Milestone | |
|---|---|---|---|---|---|
| Launchpad itself |
Fix Released
|
Low
|
Francis J. Lacoste | ||
Bug Description
I'm subscribed to all ubuntu support requests, however there's some applications I know nothing about and can't really help with. Some support descriptions are pretty vague and assume you know what package they're talking about.
It'd be nice for the email to include the package name to save me from clicking on the link and visiting the website.
Revision history for this message
| Diogo Matsubara (matsubara) wrote | #1 |
| Changed in launchpad-support-tracker: | |
| importance: | Untriaged → Low |
| status: | Unconfirmed → Confirmed |
| Changed in launchpad-support-tracker: | |
| assignee: | nobody → flacoste |
Revision history for this message
| Francis J. Lacoste (flacoste) wrote | #2 |
| Changed in launchpad-support-tracker: | |
| status: | Confirmed → Fix Released |
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To fix this we could move the Source package field from +sourcepackage to the form at +addticket.