RV670 card does not have 3d enabled out of box

Bug #574884 reported by Fraggle
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xserver-xorg-video-ati (Ubuntu)
Expired
Low
Unassigned

Bug Description

Binary package hint: xorg

Using fresh Lucid install and Radeon HD 3870

3D acceleration was previously working using xorg-edgers driverset under Karmic. Card works normally under Windows.

According to the docs, this card should be 3D accelerated out of the box under Lucid, but it is not enabled.

glxinfo reports software rendering, xorg log reports acceleration is disabled, kernel log reports ring test failed, followed by a lot of failed memory allocations. 2D acceleration appears to work normally.

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: xorg 1:7.5+5ubuntu1
ProcVersionSignature: Ubuntu 2.6.32-21.32-generic 2.6.32.11+drm33.2
Uname: Linux 2.6.32-21-generic x86_64
Architecture: amd64
Date: Tue May 4 03:32:12 2010
DkmsStatus: Error: [Errno 2] No such file or directory
GdmLog1: Error: command ['gksu', '-D', 'Apport', '--', 'cat', '/var/log/gdm/:0.log.1'] failed with exit code 1: cat: /var/log/gdm/:0.log.1: No such file or directory
GdmLog2: Error: command ['gksu', '-D', 'Apport', '--', 'cat', '/var/log/gdm/:0.log.2'] failed with exit code 1: cat: /var/log/gdm/:0.log.2: No such file or directory
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100429)
MachineType: To Be Filled By O.E.M. ALiveSATA2-GLAN
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-21-generic root=UUID=04492abc-0b5e-46ed-9018-5b2873a76486 ro quiet splash
ProcEnviron:
 LANG=en_GB.utf8
 SHELL=/bin/bash
SourcePackage: xorg
Symptom: display
dmi.bios.date: 07/24/2007
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P2.60
dmi.board.name: ALiveSATA2-GLAN
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP2.60:bd07/24/2007:svnToBeFilledByO.E.M.:pnALiveSATA2-GLAN:pvrToBeFilledByO.E.M.:rvn:rnALiveSATA2-GLAN:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: ALiveSATA2-GLAN
dmi.product.version: To Be Filled By O.E.M.
dmi.sys.vendor: To Be Filled By O.E.M.
system:
 distro: Ubuntu
 codename: lucid
 architecture: x86_64
 kernel: 2.6.32-21-generic

Revision history for this message
Fraggle (reg-achart) wrote :
Bryce Harrington (bryce)
affects: xorg (Ubuntu) → xserver-xorg-video-ati (Ubuntu)
Bryce Harrington (bryce)
Changed in xserver-xorg-video-ati (Ubuntu):
status: New → Confirmed
Bryce Harrington (bryce)
tags: added: 3d
Bryce Harrington (bryce)
tags: added: edgers
Revision history for this message
Fraggle (reg-achart) wrote :

Having upgraded to maverick, seen similar results, and done a bit of playing around, I think I have a handle of what's going on here. (I think this info also relates to bug 657576).

I tried three different maverick kernels: x64, x86 (PAE), x86 (no PAE), hardware is unchanged.

In all three flavours, if left to boot naturally, the system will hang on a blank screen. In order to have a successful boot, 'nomodeset' must be added to the boot command. (I might have done this when originally installing lucid and then forgotten about it - I have no idea)

With 'nomodeset' in place, the x64 and PAE x86 kernels will then give the errors mentioned in the OP., the non-PAE kernel, however, will work fine and 3d acceleration functions correctly.

This suggests to me that it is the presence of 4GB of memory on my system that is the determining factor here, thus suggesting a 64-bit number bug in the kernel somewhere.

Revision history for this message
penalvch (penalvch) wrote :

Fraggle, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p xserver-xorg-video-ati REPLACE-WITH-BUG-NUMBER

Please note, given that the information from the prior release is already available, doing this on a release prior to the development one would not be helpful.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

Changed in xserver-xorg-video-ati (Ubuntu):
importance: Undecided → Low
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xserver-xorg-video-ati (Ubuntu) because there has been no activity for 60 days.]

Changed in xserver-xorg-video-ati (Ubuntu):
status: Incomplete → Expired
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