deleted files do not delete on ubuntuone web or other machines

Bug #607102 reported by psypher
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubuntuone-client (Ubuntu)
Fix Released
Undecided
Facundo Batista

Bug Description

Binary package hint: ubuntuone-client

HI Ubuntuone Team,

After some tests done with Duane on IRC files were still not properly deleting so it was suggested to log it as a bug.

About a week ago I deleted a bunch of files from a folder on my laptop. Those files did not delete on the web or other machines. After running: "u1sdtool -q; u1sdtool -c" some of the files did delete but not all of them. At this time running that command does not make a diffrence anymore and the files are still present.

Thanks

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: ubuntuone-client 1.2.1-0ubuntu3
ProcVersionSignature: Ubuntu 2.6.32-23.37-generic 2.6.32.15+drm33.5
Uname: Linux 2.6.32-23-generic x86_64
NonfreeKernelModules: nvidia
Architecture: amd64
Date: Mon Jul 19 10:10:49 2010
EcryptfsInUse: Yes
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100429)
PackageArchitecture: all
ProcEnviron:
 PATH=(custom, user)
 LANG=en_ZA.utf8
 SHELL=/bin/bash
SourcePackage: ubuntuone-client
UbuntuOneClientConfig:
 [ubuntuone]
 show_applet = 1
 connected = False
 connect = 0
 bookmarked = False
UbuntuOneSyncdaemonExceptionsLog:

UbuntuOneUserSyncdaemonConfig:
 [bandwidth_throttling]
 read_limit = 2097152
 write_limit = 2097152
 on = False

Revision history for this message
psypher (psypher246) wrote :
Revision history for this message
Facundo Batista (facundo) wrote :

Hi!

We would need DEBUG logs to find the issue here, and you to retry the delete of some of the files that you were problems deleting.

You should do the following:

1. stop the syncdaemon client ("u1sdtool --quit") and be sure it's fully stopped ("ps -eaf | grep ubuntuone-client" should give you nothing).

2. put a file named syncdaemon.conf in your $HOME/.config/ubuntuone directory with the following information:

[logging]
level = DEBUG

3. restart the client.

4. wait for it to settle down ("u1sdtool --status" should be in State QUEUE_MANAGER and queues in IDLE).

5. delete one of the files that you tried to delete in the past.

6. wait the client to settle down again.

7. attach here the logs, just zip you $HOME/.cache/ubuntuone/log/ folder and attach the zip here.

Thanks for your time and help!

Changed in ubuntuone-client (Ubuntu):
status: New → Incomplete
assignee: nobody → Facundo Batista (facundo)
Revision history for this message
psypher (psypher246) wrote :

After several reboot and restarts most of the files deleted, although not all of them. Some of the ones which were deleted on my laptop actually came back. Deleted those again and finally all was gone. That was a while ago, haven't deleted any file again, so right now all is ok.

psypher (psypher246)
Changed in ubuntuone-client (Ubuntu):
status: Incomplete → Fix Released
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