Messages in Inbox are hidden after using new search engine

Bug #67709 reported by Alvaro del Castillo
4
Affects Status Importance Assigned to Milestone
evolution (Ubuntu)
Fix Released
Wishlist
Ubuntu Desktop Bugs

Bug Description

Using the new search engine all my messages in Inbox have been hidden without me trying to do so. Then I have lost some minutes trying to make them appear. Finally I have solved it going to View->Show hidden messages (which was unchecked) and selecting this entry.

For the end user she could go crazy with this kind of failures.

Revision history for this message
Daniel Holbach (dholbach) wrote :

Thanks for your report. Since Edgy the search field is in a Dark Blue if you use it. It really sticks out and should make it easy to 'find mails' again. I'm inclined to close the bug.

Changed in evolution:
assignee: nobody → desktop-bugs
importance: Undecided → Wishlist
Revision history for this message
Alvaro del Castillo (acs) wrote :

The problem isn't that I have information in the search field filtering the messages shown, but that in some way the messages in the inbox are changed to hidden state and the user can't see them anymore. I relate it to use the search field but not sure why the message finally entered the hidden state. I know this isn't a very good bug report because I can't describe exactly how I get the problem but in any case, I want to try to report it. I am sure in the future you will receive reports like that. If I understand how to reproduce it better, I will report to this bug with more details.

Thank you for caring so quickly the bugs reports ;-)

Revision history for this message
Daniel Holbach (dholbach) wrote :

Are you trying to say that the search field was completely empty, but still all messages were hidden? What did you do to make them appear again?

Changed in evolution:
status: Unconfirmed → Needs Info
Revision history for this message
Alvaro del Castillo (acs) wrote :

Exactly Daniel, the search field was completely empty and the messages were hidden. I need to use the entry menu:

View->Show hidden messages

and then all the messages appear. Ufff ;-)

Revision history for this message
Alvaro del Castillo (acs) wrote :

This morning I have the same problem after launching Evolution. And I have found another source of problems. In the new UI in the messages view to the left of the search engine you have a list selector and you can for example control if to show all messages or only the messages not read.

But if you mix that list selector with the menu entry View->Hide Read Messages, you can't control from the list selector (the best way because it is in the UI very visible) anymore to see all the messages. In the list selector you can have selected "All Messages" but you only see the not read messages.

And also, in the View menu entry the View->Hide Read Messages no tip appears behind the menu entry so you are unaware that you have selected it.

The new UI is cool and much better but for now it isn't working correctly because it isn't working coordinating the actions between different UI widgets.

Daniel, if you need more data about the problems, just ask for it. I can't reproduce the first bug report in a step by step guide but this morning I have the problem another time.

The View->Show Hidden Messages is for now my work around.

I suppose in next versions of Evolution the entries in View menu that also are managed now from the Show list selector in message view will be removed, after user learn to use the new UI.

Evolution 2.8 seems to be much faster than the previous version with my 55000 messages folders ;-)

Revision history for this message
Sebastien Bacher (seb128) wrote :

the bug is confusing. Do you have some simple steps leading to the issue?

Revision history for this message
Alvaro del Castillo (acs) wrote :

I have tried to reproduce it but I don't have a step by step guide to reproduce it, sorry.

But the conflict between the main menu "View->Hide read messages" and the Show list selector widget in the message view is trivial to check and see the bug.

As I have said, if I reproduce the search problem in a step by step manner I will report it.

Revision history for this message
Daniel Holbach (dholbach) wrote :

Did you have any luck reproducing it?

Revision history for this message
Alvaro del Castillo (acs) wrote : Re: [Bug 67709] Re: Messages in Inbox are hidden after using new search engine

Hi Daniel!

El jue, 01-02-2007 a las 11:41 +0000, Daniel Holbach escribió:
> Did you have any luck reproducing it?
>

Hmmm, I have been using evolution for some months now and my problems
with the search engine aren't a stopper for me. I think that the search
logic isn't perfect but good enough to find the ways to make it works.

Kind regards!

--
http://acsblog.es

Revision history for this message
Daniel Holbach (dholbach) wrote :

Thanks a lot for following up. Closing the bug. If you still have the same problem, please reopen.

Changed in evolution:
status: Needs Info → Fix Released
Revision history for this message
Alvaro del Castillo (acs) wrote :

Daniel, I am sorry to inform you that I was getting crazy in Evolution trying to find some messages. Using the "Search in all accounts" I can find the messages but not if I only search in the folder where the message is (you can check that in the previous search in all accounts).

Finally I remembered this problem, go to View->Show hidden messages, and then all the messages appeared in my folder another time. I think I am sure some users will get crazy with this issue: the Search field in the main view in the email that in some way filter the messages with the field empty.

Revision history for this message
JMJaco (jmjaco) wrote :

"show hidden messages" is not working for me. Any other suggestions?

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